Scoot Tigerair Pte Ltd, operating as Scoot, is a Singaporean low-cost airline owned by Singapore Airlines through its subsidiary Budget Aviation Holdings. It launched flights in June 2012 on medium and long-haul routes from Singapore, predominantly to China and India. Initially, Scoot's fleet consisted of Boeing 777 aircraft obtained from Singapore Airlines. The airline began to transition its fleet to Boeing 787 Dreamliner aircraft from 2015. On 25 July 2017, Tigerair was officially merged into Scoot using Tigerair's air operator's certificate (AOC) but retaining the 'Scoot' brand. With the change of AOC, the airline's IATA code was changed from TZ to TR, and its ICAO code was changed from SCO to TGW, previously used by Tigerair. Its head office is at Singapore Changi Airport.
|Founded||1 November 2011|
|Commenced operations||4 June 2012|
|Hubs||Singapore Changi Airport|
|Company slogan||Escape the Ordinary|
|Parent company||Budget Aviation Holdings|
|Headquarters||4 Airline Road|
|Key people||Lee Lik Hsin (CEO)|
|Revenue||S$1,581.1 million (FY 2017/18)|
|Operating income||S$77.4 million (FY 2017/18)|
|Profit||S$15.7 million (FY 2017/18)|
|Employees||2,051 (FY 2017/2018)|
In May 2011, Singapore Airlines announced its intention to establish a low-cost subsidiary airline for medium and long-haul routes. In July 2011, Singapore Airlines announced Campbell Wilson as the founding CEO of the new airline. On 1 November 2011, the airline was named "Scoot". In 2012, Scoot announced that its IATA code would change from OQ to TZ. On 4 June 2012, Scoot began its first flight from Singapore to Sydney Airport in Australia. On 12 June 2012, Scoot started flying to Gold Coast, its second Australian destination. On 24 October 2012, Scoot announced that its parent company Singapore Airlines would be transferring the 20 Boeing 787-9 Dreamliners they had ordered to Scoot to replace their current fleet of Boeing 777-200 aircraft and help with its ongoing expansion and future growth. Scoot began to consider having a mixed fleet of different variants of the Boeing 787 instead of having an all Boeing 787-9 fleet. On 26 October 2012, Scoot announced that passengers can now purchase "Interline" tickets with Tigerair.
On 31 January 2013, Scoot announced it would increase its fleet by taking delivery of a fifth Boeing 777-200 by the end of May or early June, to add two or three more routes to the network. The airline also introduced ScooTV, an inflight entertainment streaming service for passengers and iPads for rent. On 21 March 2013, Scoot announced that it would launch a thrice-weekly Singapore-Taipei-Seoul. The route was the first low-cost flight between Singapore and Seoul, and as part of the launch campaign, Scoot allowed customers to determine the launch fares through a social media campaign. The next day, Scoot announced that the 20 Boeing 787 Dreamliners they have on order would be for 10 Boeing 787-8 and 10 Boeing 787-9. On 12 June 2013, Scoot started its Singapore-Taipei-Seoul flight. On 15 November 2013, Scoot commenced its five-weekly flights from Singapore to Hong Kong, which would increase to daily services in December 2013. Later that December, Scoot commenced its five-weekly flights from Singapore to Perth.
In September 2014, Scoot announced that it would introduce the B787-9 in Sydney, Perth and Hong Kong from 29 March 2015. Bangkok and Gold Coast would follow in late April, destinations Tianjin Binhai International Airport, Shenyang and Qingdao are due to follow in May. On 9 December 2014, Scoot announced that it would launch services from Singapore to Melbourne from 1 November 2015 using Boeing 787 aircraft. On 16 December 2014, Scoot announced its new long haul carrier in Thailand, NokScoot, a joint venture between Scoot and Nok Air. The new airline started commercial flights from Bangkok's Don Mueang airport in the second half of 2014. Nok Air owns 51% of NokScoot while Scoot takes the remaining 49%.
On 2 February 2015, Scoot took delivery of the first of 10 Boeing 787-9 Dreamliners. The aircraft entered service on 5 February 2015 and was deployed on the Singapore-Perth route. It was then operated on the Singapore-Hong Kong route the next day. As Scoot continues to take deliveries of the Boeing 787, the airline has phased out all six of its aging Boeing 777 aircraft acquired from Singapore Airlines. Scoot would then begin to transition to an all Boeing 787 fleet. On completion of the transition, Scoot would operate a total of 20 Boeing 787 Dreamliners.
In July 2015, parent company Singapore Airlines announced that Scoot suffered an operating loss of S$20 million during the first quarter of the 2015 financial year (April–June) and achieved a load factor of 81.4%. On 15 October 2015, Singapore Airlines announced that Scoot would replace its existing Singapore to Jeddah service via Dubai and launch direct services between Singapore and Jeddah. The new flights commenced on 1 May 2016 after regulatory approvals. In April 2016, Scoot announced its intention to start flights to three Indian cities: Amritsar, Chennai, and Jaipur, subject to regulatory approvals. Scoot also announced its intention to fly to additional cities across the country in the event that the Indian aviation sector is liberalised to allow for more than 15 cities to be served by any one airline company. Scoot's parent company, Singapore Airlines, would serve the maximum number of 15 cities allowed after the commencement of Scoot's services to the country.
On 16 May 2016, Scoot joined the world's largest low-cost carrier alliance, Value Alliance. On 18 May 2016, Singapore Airlines established Budget Aviation Holdings, a holding company to own and manage its budget airlines Scoot and Tiger Airways following the delisting of Tiger Airways from the Singapore stock exchange.
2016–present: Merger with TigerairEdit
On 4 November 2016, Singapore Airlines announced that Tigerair would merge into Scoot. It would allow both airlines to achieve synergies in fare costs and revenue and operate under the same Air operator's certificate or AOC. The rebranding did not affect joint-ventures Tigerair Australia and Tigerair Taiwan. Tigerair Australia is 100% owned by Virgin Australia (Virgin Australia retains the Tigerair name and acquire the brand rights for Tigerair to operate to some international destinations from Australia). Tigerair Taiwan is co-owned by China Airlines (80%) and its subsidiary Mandarin Airlines holding the remaining (20%).
On 25 July 2017, Tigerair was officially merged into Scoot, using Tigerair AOC, but retaining the 'Scoot' brand. With the change of AOC, the IATA code was changed from TZ to TR. Scoot announced that it would launch flights to five more destinations: Harbin, Kuantan, Kuching, Palembang and Honolulu. On 1 December 2017, Scoot announced that it will launch flights to Berlin in 2018.
The airline's head office is located at Changi Airport Terminal 3.
The aircraft are painted in a yellow-white livery. On 11 January 2012, Scoot unveiled its cabin crew uniform with a black and yellow theme, designed by ESTA. Following the merger with Tigerair, a new cabin crew uniform with thicker fabric was unveiled.
NokScoot is a Bangkok-based low-cost long-haul airline which was founded in 2015 and is a joint venture of Thailand's Nok Air and Scoot with the latter holding a 49% stake. The airline operates out of Bangkok's Don Mueang International Airport.
On 16 May 2016, Scoot joined Value Alliance, the world's largest low-cost carrier alliance. The new alliance was started alongside Philippines' Cebu Pacific, South Korea's Jeju Air, Thailand's Nok Air and NokScoot, Tigerair Singapore, Tigerair Australia and Japan's Vanilla Air.
From Singapore, Scoot flies to 67 destinations across 18 countries and territories.
Scoot codeshares with the following airlines:
The Scoot fleet began with Boeing 777-200ER aircraft acquired from its parent airline, Singapore Airlines, reconfigured with a new seating layout and modified (de-rated) engines. The airline had planned to operate a fleet of 14 aircraft by 2016. On 24 October 2012, Scoot announced that parent company Singapore Airlines would be transferring the 20 Boeing 787-9 Dreamliners it had on order to Scoot to replace Scoot's current fleet of Boeing 777-200s.
Scoot retired all six of its Boeing 777-200ERs by August 2016 and moved to an 'all-Boeing 787' fleet, following the delivery of the first of ten Boeing 787-9s on 2 February 2015 and the first of ten Boeing 787-8s in mid-2015.
On 25 July 2017, Tigerair was officially merged into Scoot therefore all of Tigerair's Airbus A319 and A320 aircraft were transferred to Scoot.
As of 30 April 2019, the Scoot fleet consists of the following aircraft:
|Airbus A320neo||2||31||—||186||186||Deliveries from 2018 to 2025.|
|Airbus A321neo||—||16||—||236||236||Deliveries from 2020|
Airbus A319 and A320Edit
Scoot's Airbus A319 and A320 aircraft offers a single-class economy seating of 144 and 180 seats respectively. Each seat measures up to 20.5 in (52.1 cm) in width and has a seat pitch of 28 in (71.1 cm). Seats at the front of the cabin and at the emergency exit rows are known as Stretch seats and have a seat pitch of at least 34 in (86.4 cm).
Scoot's Boeing 787 aircraft are operated in a two-class configuration, ScootBiz and Economy. The 787-8s that are equipped with a crew rest area for long haul flights have three fewer seats in ScootBiz and three fewer seats in Economy than a regular 787-8.
Wi-Fi connectivity and in-seat power supplies are available on all of Scoot's Boeing 787 aircraft.
There are 21 and 35 ScootBiz seats on the Boeing 787-8 and 787-9 aircraft respectively. The full leather seats are black in color and are arranged in a 2-3-2 configuration, with fully adjustable headrests and legrests. Each seat measures up to 22 in (55.9 cm) in width, have a seat pitch of 38 in (96.5 cm) and 6 in (15.2 cm) of recline.
There are 314 and 340 Economy seats on the Boeing 787-8 and 787-9 respectively, arranged in a 3-3-3 configuration. The Standard Economy seats, in plain dark blue, have an 18-inch seat width, and a 31-inch seat pitch. The Super Seats are only available on 787-9 aircraft. They have the same seat width as standard seats at 18-inch, but with 34 to 36-inch seat pitch. The S-T-R-E-T-C-H seats, which are bulkhead and exit row seats in the economy cabin, are also dark blue. Although they have the same 34 to 36-inch seat pitch as Super Seats, because these are bulkhead and exit row seats, there are no seats in front of them, giving them the most legroom space in the economy cabin. Only Super Seats and S-T-R-E-T-C-H Seats comes with a head rest.
Passengers can pick their own seats for a nominal fee. Passengers can book the Super Seats for a fee and are able to pick their own seats without any additional cost. Passengers choosing S-T-R-E-T-C-H seats have to pay more compared to the Super Seats.
Scoot in Silence is a small cabin with a few rows of seats right behind the ScootBiz cabin. It is advertised to be a quiet zone. Tickets are only sold to travellers aged 13 and above. On the 787-9, all seats in Scoot-In-Silence cabin are either Super Seats or S-T-R-E-T-C-H Seats. On the 787-8, only standard seats and S-T-R-E-T-C-H Seats are offered in this cabin. Seats in this zone cost slightly more than the seats in the main cabin.
Accidents and incidentsEdit
- On 6 April 2018, Scoot Flight 634 en route to Hat Yai was escorted back to Singapore by two Republic of Singapore Air Force jet fighters following a bomb threat made by a passenger on board. The threat was a hoax and there were no injuries among the 179 passengers and crew involved. The passenger was arrested and fined $4,500 for breaching the Protection from Harassment Act.
- "Scoot and Tigerair to Operate Under Scoot Brand from 25 July 2017" (PDF). Scoot (Press release). Retrieved 15 June 2017.
- "SIA ESTABLISHES HOLDING COMPANY FOR SCOOT AND TIGER AIRWAYS" (Press release). 18 May 2016. Retrieved 19 May 2016.
- "Annual Report FY2017/18 - Singapore Airlines" (PDF). Singapore Airlines.
- "Singapore Air Operators". www.caas.gov.sg.
- "Singapore Airlines announces low-cost carrier". Business Traveller. 25 May 2011. Retrieved 21 April 2016.
- "SIA forms new subsidiary company for proposed low-cost airline". Channel NewsAsia. 17 June 2011. Retrieved 21 April 2016.
- "SIA names CEO of its new low-fare carrier". Scoot (Press release). 18 July 2011. Retrieved 22 April 2016.
- "SIA unveils long-haul budget carrier". Channel NewsAsia. 1 November 2011. Retrieved 21 April 2016.
- "Change in IATA Designator Code from OQ to TZ". Scoot (Press release). Retrieved 21 April 2016.
- "Singapore Airlines in $7.5 billion Airbus deal". Reuters. 14 October 2012. Retrieved 24 October 2012.
- "Scoot to consider a mixed 787 fleet". FlightGlobal. 25 October 2012. Retrieved 9 December 2014.
- "Scoot airlines to increase fleet, expand routes". Channel News. 31 January 2013. Retrieved 1 February 2013.
- "Scoot to launch Seoul service". Business Traveller Asia. Retrieved 21 March 2013.
- "Scoot paves the way with low-cost Singapore-Seoul flights". TTGmice. Retrieved 27 March 2013.
- "Scoot confirms plans for mixed 787 fleet". FlightGlobal. 22 April 2013. Retrieved 9 December 2014.
- "Scoot plans Sydney, Perth and Hong Kong as initial 787-9 routes". australianaviation.com. 8 September 2014. Retrieved 10 September 2014.
- "Scoot to launch Melbourne flights". Aus BT. Retrieved 21 April 2016.
- "Boeing Delivers Scoot's First 787 Dreamliner" (Press release). Boeing. 2 February 2015. Retrieved 21 April 2016.
- "Scoot collects its first Boeing 787 Dreamliner from Seattle". Straits Times. Retrieved 1 February 2015.
- "Scoot begins new chapter as Singapore Airlines long-haul LCC subsidiary takes first 787". Centre for Aviation. Retrieved 1 February 2015.
- Singapore Airlines Financial Results (jsp) (Report). Singapore Airlines. 29 July 2015. Retrieved 30 July 2015.
- "Scoot To Take Over Jeddah Services From Singapore Airlines" (Press release). Singapore Airlines. Retrieved 21 April 2016.
- "SIA's low cost arm, Scoot, to launch India flights soon". The Economic Times. 3 April 2016. Retrieved 21 April 2016.
- "Singapore Airlines wants to Scoot into India". The Hindu. Retrieved 21 April 2016.
- "APAC budget airlines form largest low-cost carrier alliance". Channel NewsAsia. 16 May 2016. Retrieved 16 May 2016.
- "Tigerair Singapore and Scoot to move to single operating licence". australianaviation.com.au. 4 November 2016.
- "Scoot to fly to five new destinations including Harbin, Honolulu and Kuching". The Straits Times. 25 July 2017.
- "Honolulu, Harbin among 5 new destinations for Scoot". Channel NewsAsia.
- "Achtung! We're goin' Scootin' in Berlin!" (PDF). Scoot. Retrieved 1 December 2017.
- "Scoot adds Singapore-Berlin route, its third long-haul destination". The Straits Times. 1 December 2017.
- "Contact Us". www.flyscoot.com.
- "Scoot 9V-OTA (Boeing 777 - MSN 28507) (Ex 9V-SQA )". airfleets.net. Retrieved 21 April 2016.
- "Budget carrier Scoot unveils new cabin crew uniform". Asiaone. 11 January 2012. Archived from the original on 4 March 2016. Retrieved 21 April 2016.
- "Scooting Around Singapore!". Mynewsdesk.
- "Scoot and Tigerair to Operate Under Scoot Brand from 25 July 2017" (PDF). Retrieved 15 June 2017.
- Manjur, Rezwana. "Scoot unveils new tagline and campaign as it bids farewell to Tiger". Marketing Interactive.
- "NokScoot profile". Ch-aviation. Retrieved 4 September 2015.
- "SIA says budget unit will fly Boeing 777-200 planes". 22 July 2011. Archived from the original on 30 July 2011.
- "Singapore Airlines to Launch Budget Carrier Mid-2012". Wall Street Journal. 1 November 2011.
- Flynn, David (10 February 2014). "Inside Scoot's Boeing 787-9 Dreamliner". Australian Business Traveller. Retrieved 10 February 2014.
- "Scoot to take two 787-8s from SIA order". Flightglobal.com. 28 November 2018. Retrieved 28 November 2018.
- "Singapore Aircraft Register" (PDF). www.caas.gov.sg. Civil Aviation Authority of Singapore (CAAS).
- "Singapore LCC sector: Scoot emerges as clear market leader". CAPA - Centre for Aviation. Retrieved 2 May 2018.
- "Tigerair orders up to 50 A320neos". Flightglobal.com. 24 March 2014. Retrieved 24 March 2014.
- "Singapore's Scoot to convert 6 Airbus orders to larger A321neos, lease 10". CNA. Retrieved 29 July 2019.
- "A319 & A320 SEAT PRODUCT INFORMATION" (PDF).
- "B787 SEAT PRODUCT INFORMATION" (PDF).
- "Wi-Fi". www.flyscoot.com.
- "ScootBiz". www.flyscoot.com.
- "Scoot Economy Class". Scoot. Retrieved 21 April 2016.
- "Scoot ancillaries". Scoot. Retrieved 21 April 2016.
- "Scoot launches Scoot in Silence". Scoot (Press release). Retrieved 21 April 2016.
- "Man arrested after false bomb threat forces MALAYSIA-bound Scoot flight to return to Singapore". The Straits Times. 5 April 2018. Retrieved 5 April 2018.
- "Scoot flight returns to Singapore after alleged bomb threat; man arrested". Channel NewsAsia. Retrieved 5 April 2018.
- "Man arrested after fake bomb threat on Scoot flight to Thailand". The Straits Times. 6 April 2018. Retrieved 6 April 2018.
- "'Calm' on board Scoot flight TR634 despite alleged bomb threat: Eyewitness". Channel NewsAsia. Retrieved 6 April 2018.
- "Man fined $4,500 for bomb hoax on Scoot flight to Hat Yai". The Straits Times. 3 October 2018. Retrieved 3 October 2018.