|Founded||12 December 2003 (as Tiger Airways)|
|Ceased operations||25 July 2017 (merged with Scoot)|
|Hubs||Singapore Changi Airport|
|Parent company||Budget Aviation Holdings|
|Key people||Lee Lik Hsin (CEO)|
Tiger Airways Singapore Pte Ltd, operating as Tigerair, was a budget airline headquartered in Singapore. It operated services to regional destinations in Southeast Asia, Bangladesh, China and India from its main base at Singapore Changi Airport. It was founded as an independent airline in 2003, and was listed on the Singapore Stock Exchange under the Tiger Airways Holdings name in 2010. In October 2014, parent company Tiger Airways Holdings became a subsidiary of the SIA Group, who took a 56% ownership stake.
On 18 May 2016, Singapore Airlines established Budget Aviation Holdings, a holding company to own and manage its budget airlines Scoot and Tiger Airways following the delisting of Tiger Airways from the Singapore Stock Exchange. Tigerair merged with Scoot on 25 July 2017, operating under the Scoot brand.
Tiger Airways Singapore was incorporated on 12 December 2003 and began ticket sales on 31 August 2004. It has its head office in the Honeywell Building in Changi, Singapore.
Services commenced on 15 September 2004 to Bangkok. Scheduled international services are operated from Singapore Changi Airport. The airline is a subsidiary of Tiger Airways Holdings, a Singapore-based company.
In 2006, the airline flew 1.2 million passengers, a growth of 75% from the previous year.
The airline was the first to operate from the Budget Terminal at Changi Airport as part of its cost-saving operations structure, similar to Ryanair's. Despite regional competition, the airline has reiterated its current intention to remain focused on flying within a five-hour radius from its Singaporean base.
As of 25 September 2012, Tigerair Singapore operates from Singapore Changi Airport Terminal 2 due to the demolition of the Budget Terminal to make way for Terminal 4, completed in 2017.
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The airline flew into a period of relative difficulty for the aviation industry with rising oil prices and intense competition from other airlines. The airline held off imposing fuel surcharges as its competitors had done.
With Singapore Airlines (SIA) having a stake in the airline, the airline occasionally fills in the gap when SIA drops its services from certain destinations. Macau, once served by SIA before being taken up by its subsidiary, SilkAir, in 2002, terminated all flights completely by the end of 2004. Three months later, the route was taken over by Tigerair with flights commencing 25 March 2005. A similar pattern can be observed in Krabi, where SilkAir suspended services in February 2005 in the wake of the effects of the 2004 Indian Ocean earthquake. Tigerair resumed direct services to the location from 7 October 2005.
In late July 2005, it was announced that the airline would commence flights from Macau to Manila (Clark) on 30 October 2005, a much-heralded move as it may signal the establishment of a secondary base besides Singapore, allowing the airline to expand and diversify risks.
On 21 September 2005 the company produced a report card on its first year of operations, with a total of over 500,000 passengers carried, 5000 scheduled flights flown, and a flight completion rate of 98.7 per cent. 94 per cent of flight departures and 90 per cent of arrivals took place according to schedule. It acquired four aircraft and launched a total of nine routes – of which four are flown exclusively by the airline – during the year.
The airline expected to increase its fleet to nine Airbus A320 aircraft by end 2006, and to carry up to three million passengers a year by then. It also hoped to add six more routes during the year, primarily to destinations in China and India, with flights to Southern China having commenced April.
The airline also announced its switch from Singapore Airport Terminal Services to Swissport for ground handling once it became the first airline to operate at the newly opened Budget Terminal in Changi Airport on 26 March 2006.
Tigerair became the first Singaporean low-cost carrier to receive operating permits from the Chinese aviation authorities to fly to the southern Chinese cities of Haikou, Guangzhou and Shenzhen in an announcement on 21 February 2006. Ticket sales to these destinations commenced 24 February 2006, with the first flight to Shenzhen taking place on 15 April, to Haikou from 26 April and to Guangzhou from 27 April 2006. The airline has since indicated that the routes were highly popular, with increased flights to Haikou and Guangzhou less than three months since their launch.
In June 2006, flights to Da Nang were suspended. On 20 July 2006, the media reported on the airline's intentions to increase its routes from 15 to 20 and to establish a second base city by the end of the year. Possible growth regions included China, Southern India, Cambodia and Brunei.
The airline's plan for a possible initial public offering was also revealed. At the same time, it announced that it saw an increase of 81 per cent in passengers carried in the months of April to June since its move to the Budget Terminal in March, compared to the same period in the previous year. Tigerair started services from Singapore to Perth on 23 March 2007.
On 25 October 2010, Tigerair announced that it will withdraw from Bangalore effective 14 November 2010, citing no reason. Tigerair resumed its flights between Singapore and Bangalore from 31 October 2011.
On 19 August 2015, Tigerair announced it is expanding its network with the addition of Quanzhou and Lucknow as new destinations, commencing services on the 28 September and 3 December respectively.
Merging with ScootEdit
On 4 November 2016, the parent company of Tigerair, Singapore Airlines announced a merger of Tigerair and Scoot with Tigerair coming into the Scoot brand. It will allow both airlines to achieve synergies in fare costs and revenue and operate under the same Air operator's certificate or AOC. The merger was completed on 25 July 2017, while the rebranding will leave the joint-venture Tigerair Australia and Tigerair Taiwan intact as Tigerair Australia 100% owned by Virgin Australia (Virgin Australia retains the Tigerair name and acquire the brand rights for Tigerair to operate to some international destinations from Australia.), while Tigerair Taiwan co-owned by China Airlines (80%) and its subsidiary Mandarin Airlines (10%) (with Tigerair hold 10%), respectively.
On 25 July 2017, Tigerair officially merged with Scoot and began operating under the Scoot brand.
Tigerair had a codeshare agreement with:
- Golden Myanmar Airlines (suspended from 22 April 2015)
On 16 May 2016, Tigerair joined the world’s largest low cost carrier alliance, Value Alliance. The new alliance was started with Philippines' Cebu Pacific, South Korea's Jeju Air, Thailand's Nok Air and NokScoot, Tigerair Singapore, Tigerair Australia and Japan's Vanilla Air.
Tigerair Singapore is wholly owned by Tiger Airways Holdings Limited, a holding company set up in 2007 to manage both Tiger Airways and start-up Australian subsidiary Tigerair Australia, which has since been disposed to Virgin Australia. Tiger Airways Holdings Limited is listed on SGX since 2010.
In October 2014, the Singapore Airlines group increased its stake to take a majority ownership in Tiger Airways Holdings, and according to the 2015 Annual Report Singapore Airlines Limited has a 56% ownership of the company:
In November 2015, Singapore Airlines announced an offer to acquire the remaining 44.23% stake in Tiger Airways Holdings Limited for $0.41 per share. This represents a $0.10 premium, or 32% more than the price before the takeover was announced. The offer was conditional upon Singapore Airlines owning more than 90% of Tiger Airways, however Singapore Airlines has since extended the offer until 8 January 2016, for it currently only owns 74.5% of Tigerair.
The following table shows the business trends of Tigerair Singapore, excluding other Tigerair subsidiaries and associated airlines.
|Year ending 31 March:|
|Total Revenue (S$m)||268.0||277.9||341.8||460.9||611.0||639.0||677.4|
|Operating Profit (S$m)||12.2||25.0||53.8||−16.0||57.0||−59.0||−39.9|
|Passengers booked (thousands)||3,903||4,393||5,068||5,140|
|- passenger change year-on-year||12.6%||15.4%||1.4%|
|Passenger load factor (%)||85.4||81.0||84.3||78.1||82.1|
|Number of aircraft (at year end)||9||10||14||18||20||27||27|
|Airbus A319-100||2||—||144||144||Transferred to Scoot|
|Airbus A320-200||21||—||180||180||Transferred to Scoot|
On 21 June 2007, Tigerair announced it had signed a letter of intent to purchase 30 aircraft worth US$2.2 billion, with another 20 on option. These would be delivered between 2011 and 2014. On 10 October 2007, Tigerair confirmed the letter of intent signed in June. The new aircraft will be deployed in Tigerair's Asia-Pacific network and the domestic operations in Australia. On 18 December 2007, Tigerair announced that it had taken up the options and made further orders to take their fleet of Airbus A320s to 70 in total.
On 24 March 2014, Tigerair signed a Memorandum of Understanding (MOU) with Airbus for the purchase of 37 Airbus A320neo aircraft with 13 options. The aircraft will be powered by Pratt & Whitney PW1100 engines.
In October 2014, Tigerair announced that a total of 12 aircraft will be subleased to IndiGo over a period of three to four years. This is to reduce excess capacity significantly and thereby lowering related leasing costs.
All aircraft offered single-class economy seating of 144 and 180 seats in the Airbus A319 and A320 aircraft respectively. The seat pitch is approximately 72.5 cm (28.5 in) for standard rows and 97.5 cm (38.4 in) for exit rows and seat width of approximately 46 cm (18 in).
Food and beverageEdit
Tigerair offered food and beverages available for purchase as part of a buy on board programme - Tigerbites. The menu offers light meals such as instant noodles, sandwiches and salads. Hot and cold beverages as well as liquor are also available for purchase.
An in-flight magazine, Tiger Tales, was provided as free reading material for passengers.
Regional Affiliates In OperationEdit
Tiger Airways Australia was formed as the Australian affiliate of Tiger Airways. On 9 February 2007, Tiger formally announced that it hoped to become Australia's third full-scale domestic airline, competing directly with Virgin Blue (now Virgin Australia) and Qantas/Jetstar. Tigerair Australia planned to use its Australian domestic network to support an expanded international presence through the gateway of Perth, expanded to include Melbourne. On 16 March 2007 the airline received approval from Australian authorities to establish the new subsidiary, and established Tiger Airways Australia Pty Ltd on the same day.
Tiger Airways Australia began operations on 23 November 2007. On 31 July 2008 Tiger announced that it would suspend its flights from Darwin on 25 October, citing Darwin International Airport operating and fuel costs, making it the most expensive airport on the Tigerair Australia network but did not rule out returning in the future if costs were to decrease. Tigerair Australia resumed services to Darwin on Friday 18 June 2010. On 5 August 2008 the airline announced Adelaide as its second operational base and began services on 10 January 2010.
Tiger resumed flights on 2 August 2011, after it was grounded for safety issues, on a restricted schedule maintaining its hub in Melbourne. Tiger Airways Australia re-opened its second base at Sydney with three aircraft in July 2012.
In October 2012, Virgin Australia Holdings (parent company of competitor Virgin Australia) announced its intention to purchase 60% of Tiger Airways Australia. The deal was completed in July 2013, after the airline had changed its name to Tigerair Australia.
In October 2014, Virgin Australia Holdings announced plans to acquire the 40% stake in Tigerair Australia still held by Tiger Airways Holdings for $1. Virgin would retain the Tigerair name and acquire the brand rights for Tigerair to operate to some international destinations from Australia.
Tigerair Taiwan is a Taiwanese affiliate and was set up as a joint venture between China Airlines and Tiger Airways Holdings. China Airlines holds a 90% stake in the new carrier, while Tiger Airways holds the remaining 10%. The carrier is based at Taiwan Taoyuan International Airport and currently has 6 aircraft. It was the first Taiwan-based LCC to start operations and the only LCC in the country that are still flying (The other being V Air of Transasia Airways, which folded in 2016). In 2017, as Tigerair Singapore merged into Scoot, CAPA reports that China Airlines will buy another 10% from Budget Aviation Holdings, leaving China Airlines Group (China Airlines and Mandarin Airlines) the owner of the airline, despite allowed to retain the brand.
Tigerair Philippines was the Philippines affiliate of Tigerair. The joint venture was announced in November 2010 between Tiger Airways Holdings & SEAir Inc., which saw Tigerair leasing its two Airbus A319 aircraft to SEAir to open up new international routes out of SEAir's base at Clark International Airport. The DG-coded flights were operated by SEAir's pilots and cabin crew using the leased aircraft which were repainted into SEAir's livery. Seats on these flights were marketed by Tiger in addition to SEAir's own website.
Canceled Regional AffiliatesEdit
Tigerair Mandala was the Indonesian affiliate of Tigerair. The airline was a joint venture between Tiger Airways Holdings & Saratoga Investama Sedaya.
Tigerair ventured into the Indonesian market by buying the troubled Mandala Airlines, with the Saratoga Group holding a majority 51.3% and the remaining 15.7% by previous shareholders and creditors of Mandala. Tigerair Mandala sported a hybrid livery with the name 'mandala' on the fuselage accompanied by Tigerair's stripes on the tail and wingtips.
Tigerair Mandala started operations on Thursday 5 April 2012, with one domestic route between its home base Jakarta and Medan, the capital of North Sumatra. This was followed by its first international destination when it launched the Medan-Singapore route on 20 April 2012, adding a second Indonesian destination to Tigerair Singapore network after Jakarta. In May 2012, Tigerair Mandala flew to Malaysia's capital Kuala Lumpur from Jakarta. Before it ceased its operation Tigerair had 35.8% Shares.
Tigerair Mandala ceased all operations on 1 July 2014 as it was not able to sustain its operations and the airline’s key shareholders decided to cease funding the carrier.
In February 2011, Tiger Airways Holdings Ltd, parent of Tigerair increased its share in the venture to 40%, however in March 2014, Tigerair disposed of its 40% stake in the airline to Cebu Pacific, though flights were still temporarily branded as Tigerair Philippines.
On 5 November 2007, Tiger Airways announced that it would be starting a Korean-based budget airline. Incheon Tiger was to have been a joint venture between Tiger Aviation and Incheon Metropolitan City, flying to destinations in Japan, China, Mongolia and the Russian Far East. The airline was to be based in South Korea's Incheon Airport and planned to begin services by 2009; however, the project was abandoned in December 2008.
Tiger Airways and Thai Airways International proposed forming an airline based in Thailand, where Thai Airways International and Tiger Airways would own 51% and 39% respectively of the newly formed airline, while RyanThai would hold the remaining 10%. Operations were expected to begin in the 1st quarter of 2011. Tiger Airways subsequently dropped its plan to form a Bangkok-based low-cost joint venture with Thai Airways after failing to get the necessary investment approvals from the Thai government. As a result, in December 2011 Thai Airways International, Tiger Airways and RyanThai decided not to proceed with the incorporation of Thai Tiger.
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