PlayStation Vue (alternately abbreviated as PS Vue) is an American over-the-top (OTT) Internet television service that is owned by Sony. Launching with a limited major-market rollout on March 18, 2015, the service – which is structured in the style of a multichannel video programming distributor – combines live TV (incorporating a lineup of various cable-originated television channels), on-demand video, and cloud-based DVR to stream television programs, movies, and sporting events directly to a PlayStation console or other supported device – including smart TVs, digital media players and apps – without a subscription to a cable or satellite television provider. Targeted to cord cutters, PlayStation Vue is designed to complement subscription video-on-demand services. As of March 2017[update], the service had approximately 400,000 subscribers.
PlayStation Vue logo
|Founded||March 18, 2015|
|Headquarters||San Mateo, California, United States|
|Services||OTT Internet television|
In a presentation at the Consumer Electronics Show (CES) in Las Vegas on January 7, 2014, Sony Computer Entertainment CEO Andrew House announced that the company was developing a new cloud-based service that would include the "most popular live TV programs combined with a large library of VOD content" from outside streaming services. Neither House nor representatives with Sony Computer Entertainment offered any specifics on these plans.
During the summer and fall of 2014, Sony reached carriage agreements with various cable channel owners to obtain the over-the-top distribution rights to their networks as part of the planned OTT offering. On September 10, Sony and Viacom announced that they had signed a distribution agreement that would allow the service to provide "at least" 22 linear cable channels at launch, as well as access to on-demand offerings from the channels. On November 5, CBS Corporation and Discovery Communications confirmed in their respective third-quarter earnings reports that Sony had licensed the rights to their cable channels – and in CBS' case, its owned-and-operated broadcast stations – on the planned service. On November 10, while appearing at the RBC Capital Markets 2014 Technology, Internet, Media and Telecommunications Conference in New York City, CBS Corporation CEO Leslie Moonves commented on the offering, saying that "Sony is going to do an offering that's very interesting" with "more bells and whistles" and "more VOD content."
Sony Network Entertainment International and Sony Computer Entertainment formally disclosed the planned service on November 12, 2014, when the subsidiaries jointly announced the launch of PlayStation Vue, an over-the-top television service which "reinvents the television experience," offering live feeds of 75 channels owned by groups as CBS Corporation, Viacom, NBCUniversal, Discovery Communications, Scripps Networks Interactive and 21st Century Fox, along with on-demand content; the service would initially be available for via a built-in app for PlayStation 3 and PlayStation 4 consoles. Sony planned to offer a beta preview of the service to select PS3 and PS4 users on an invitation-only basis starting later that month, although this rollout would be withheld by three months.
PlayStation Vue initially launched on March 18, 2015, in the form of a limited rollout in the major markets of Chicago, Dallas–Fort Worth, Miami, New York City and Philadelphia; the base package was made available to subscribers in these cities for $40 per month. Vue reached its first pact with a major premium channel on June 8, when CBS Corporation announced that PlayStation Vue would add Showtime in early July as a $10.99-per-month a la carte package, consisting of the network's linear east and west coast feeds as well as its standalone over-the-top streaming service (joining Apple and Roku as the latter's launch partners). On that date, the Turner Broadcasting System announced it would distribute its networks (including CNN, TBS, TNT, Cartoon Network/Adult Swim and Turner Classic Movies) on PlayStation Vue, effective immediately.
On June 15, 2015, in a press conference at the Electronic Entertainment Expo (E3), House announced that PlayStation Vue would become available in Los Angeles and San Francisco beginning that evening, and that the service would become the exclusive launch partner for the linear feed of online video network Machinima, which would be included as part of the Vue Elite tier. In addition, the service would also allow PlayStation owners in the rest of the country to purchase select channels on an a la carte basis starting in July, stating that Vue would be "the first paid TV service to allow users to subscribe to individual channels without the purchase of a multi-channel bundle." The available a la carte services initially included Showtime (through an agreement with CBS reached on June 5, 2015, in which PlayStation Vue customers would be able to subscribe to a package that includes the east and west coast linear feeds of the primary Showtime channel, and on demand content from its standalone OTT service), Fox Soccer Plus (available as a standalone sports add-on), Epix Hits and Machinima (both of which would be available as standalone premium packages as well as part of the Elite tier's lineup).
On November 5, Sony announced an agreement with The Walt Disney Company that would allow it to distribute the company's cable channels (which would include among others ESPN and select associated networks, Disney Channel, Disney Junior, Disney XD, Freeform and Fusion) on PlayStation Vue at an initially undetermined date. The agreement also gave Vue rights to ABC's eight owned-and-operated stations in their respective markets and on-demand content from ABC – through both Vue's VOD offerings and Disney–ABC's TV Everywhere apps that provide access to network content to Vue subscribers via their PlayStation Network email address and password – elsewhere. ABC-affiliated stations owned by other companies were also granted opt-in rights to offer their live linear signals to PlayStation Vue users. The Disney–ABC networks and O&Os were added to the service on March 2, 2016, initially excluding several ESPN networks (such as ESPN3, Longhorn Network, ESPN Goal Line/Buzzer Beater/Bases Loaded and ESPN College Extra), which Sony stated would be added to the service in the future. On that date, Vue also reduced subscription pricing for its Access (at $39.99 per month), Core (at $44.99) and Elite (at $54.99) programming tiers for its subscribers in New York City, Los Angeles, Chicago, Philadelphia and San Francisco.
On November 12, 2015, PlayStation Vue expanded support to the Amazon Fire TV and Fire TV stick; support for Google Chromecast devices was added the following month on December 15, however, it was limited to iOS users as PS Vue had not yet launched an app for Google's Android operating system.
Sony rolled out PlayStation Vue to the remainder of the United States on March 14, 2016. However, pricing and channel offering would differ for subscribers in the seven initial PS Vue markets and the 203 newly added markets. With the national expansion, the streaming service offered its base tier for $30 a month, a pricing rate that would be exclusive to the new markets; the $30 plan would not be available to residents in the seven launch cities, which would continue to be charged a monthly $40 fee for the tier. Because of the business ecosystem of broadcast television, Sony initially limited distribution of linear feeds of the four major broadcast networks (ABC, CBS, NBC and Fox) to markets where each of the networks has an owned-and-operated station, as it does not automatically have the rights to stream affiliates owned by other broadcasting companies. As a workaround, Sony stated that PlayStation Vue would offer on-demand content from ABC, Fox, NBC and Telemundo as a substitute in areas where a local station feed is not available, with new episodes of their series being made available the day after their initial broadcast; on-demand access to CBS programs would become available in select markets at an unspecified later date. Upon adding owned-and-operated stations of ABC, NBC, CBS and Fox located outside of the service's initial markets on May 25, 2016, Sony representatives stated that the company intended to reach carriage deals with the independently-owned station groups to provide their live signals for PS Vue, stating that it would "continue to work on adding more local stations nationwide."
Sony expanded its relationship with Time Warner and PS Vue's premium channel offerings on September 15, 2016, through an agreement that added HBO and Cinemax to the service as separate add-on packs for $15 per month. As part of this agreement, the first in which either channel's linear feeds would become available directly to consumers without requiring a bundled programming tier, PlayStation Vue customers who subscribe to HBO would automatically have access to the network's companion over-the-top service, HBO Now, which is usually offered as a standalone subscription without need of a television provider (as opposed to the similarly structured HBO Go, which is strictly offered through traditional cable and satellite providers as a TV Everywhere offering); support for HBO Now would initially be restricted to PlayStation 4 consoles for new and existing subscribers of that service. HBO and Cinemax were added to PlayStation Vue – with both packages consisting solely of the east and west coast feeds of their respective primary linear channels and HBO Now, but exempting the respective HBO and Cinemax multiplex channels – on September 30, 2016. On that date, the service also launch a fourth programming package, Ultra, a high-end tier that includes the east and west coast feeds of HBO and Showtime.
On July 26, 2016, Sony and NFL Media announced an agreement to distribute the NFL Network and NFL RedZone on the service. On November 8, Sony announced that PlayStation Vue would stop carrying all channels owned by Viacom Media Networks effective November 11, in order to reduce programming costs to maintain the existing pricing of its tiers. In addition, it also announced the addition of three additional channels: BBC America and NBA TV starting the following day on November 9, and Viceland at an unspecified later date. Two months later on January 25, 2017, PlayStation Vue announced it would move the Esquire Network to its "Elite" package, in advance of the network's planned shutdown that spring. On March 21, 2017, PlayStation Vue added the MLB Network to its Core package.
Features and availabilityEdit
PlayStation Vue is not necessarily designed as a substitute for a "traditional" pay television provider, but as a complement to subscription-based online services (such as Hulu and Netflix) and broadcast television. In an interview with The Wall Street Journal, PlayStation Vue senior director of business management and content Amit Nag said that the service would be "going after the PlayStation user who is today not watching TV and driving a large ratings decline[,] and is at high risk" for abandoning the ecosystem of traditional subscription television in favor of OTT services such as Hulu and Netflix.
Initial activation of PlayStation Vue (including setting the "home" location) and required profile creation can only be performed with a "supported, TV-connected device" (PlayStation 3 or 4, Roku, Amazon Fire TV, Android TV, PC or Mac) with Internet access. Activation and required profile creation with mobile or Chromecast is not supported. Activation through the PlayStation website cannot work if third-party cookies have been blocked in the web browser. Packages are billed on a monthly basis and can be canceled at any time. No contract is required to subscribe, and a free one-week trial is offered to any user who would normally be able to access the service who have not previously redeemed a trial. The monthly rate is charged to the viewer's credit card if the service is not canceled before the end of the trial period.
For contractual reasons, the service is accessible only within the Continental United States (excluding its territories). In addition, some sports telecasts – particularly NFL and NCAA college football games – are subject to blackout based on market restrictions imposed by sports leagues and collegiate athletic conferences (this includes events carried on major broadcast networks that are not available on the service in markets where an affiliate has granted clearance, although some game telecasts that are not available live on PlayStation Vue are accessible via authentication to a TV Everywhere app using a PlayStation Network ID). PlayStation Vue users are restricted from accessing the service through their own credentials on PlayStation consoles and other TV-connected devices outside of the location where their subscription was activated, as defined by the IP address used upon their initial sign-in to the PS Vue service; attempts to stream PlayStation Vue content on consoles outside of the designated "home" location may subject a subscriber to being blocked from accessing the service through their account. Such out-of-home access restrictions do not apply to supported iOS, Android and Google Chromecast devices, and mobile web browsers.
PlayStation Vue features video on demand ("VOD") content, including catch-up programming from the channels carried on the service and content provided by over-the-top services operated by individual networks; an alternative VOD channel featuring content from each of the major broadcast networks is available as a substitute for a local station in certain markets. Vue also offers Cloud DVR functionality, which allows users to automatically save and store recorded content for 28 days after their recording to the "My Shows" app and sort them to a personalized list; both VOD and DVR content is subject to availability by channel, program and location, particularly content from many CBS-affiliated stations cannot be stored to the "My DVR" or "My Shows" apps due to contractural streaming restrictions. Some PlayStation Vue live content and Cloud DVR recordings of content saved in the "My Shows" app are restricted from being accessed on mobile devices (including Chromecast), even when the user is on their home network.
On March 6, 2017, the service introduced the "Multi-View" picture-in-picture feature, which allows users to watch up to three channels simultaneously on a single screen; the feature was initially available only to PlayStation 4 users, though it is expected to rolled out to additional platforms in the near future. Concurrent with that announcement, Sony also revealed that it would introduce a score alert feature, which provides recurring updates on sports events currently being held and airing on channels carried by PS Vue; the feature will include an option for the alerts to be turned off while the user is watching a game in progress.
PlayStation Vue restrictions limit simultaneous streams to five devices at any given time. A single PlayStation Vue account can simultaneously stream live channels from the service on up to one PS4 console and one PS3 console in the same home. Additionally, Amazon Fire TV, Roku, Chromecast, iOS, and Android devices can be used for additional streams, with up to five total devices supported at once.
On October 27, 2016, Sony announced that PlayStation Vue would become available on Android TV, requiring users of the device to have or update to Android OS 4.4 or higher. In that same press release, support for personal computers and Mac was also announced as "coming soon." PlayStation Vue launched a website which extended streaming support for PC, Mac and mobile web browsers on November 8, 2016, which includes a detachable mini-player that allows users to watch programs at the corner of their browser while surfing online. On November 17, 2016, the service was rolled out to Apple TV devices.
- PlayStation 3 and 4 consoles
- Roku (both device and stick)
- Amazon Fire TV (both device and stick)
- Android TV
- Apple TV
PC and MacEdit
Around the time of its March 2015 soft launch, Sony announced that it had reached agreements with many major content providers to supply channels for PlayStation Vue's lineup, including CBS Corporation, The Walt Disney Company, Discovery Communications, Scripps Networks Interactive, 21st Century Fox, NBCUniversal, AMC Networks, Time Warner (through its Turner Broadcasting System and Home Box Office Inc. subsidiaries), and Viacom.
The service's base Access package must be purchased as part of every PlayStation Vue subscription. The Access package is also included in subscriptions to either the Core, Elite and Ultra packages. In addition, users can also access programming from more than 60 networks through their TV Everywhere apps or websites, by logging in with their PlayStation Network ID.
- PS+ PlayStation Plus members can receive a subscriber discount for select add-on packs ($9/month for Showtime, $2/month for Polaris TV, and $13/month for Fox Soccer Plus).
- § Showtime and Epix Hits are can be purchased as a separate package for $14/month, or at a discount of $11.50/month for PlayStation Plus members.
- † Live programming only available in selected markets. In lieu of live programming in other markets, ABC, Fox, and NBC programming are only available on-demand.
- ‡ Comcast SportsNet, the Fox Sports regional networks (including YES Network), and NESN are available depending on region.
- ¹ Linear channels consist of the east and west feeds of the main HBO channel.
- ² Linear channels consist of the east and west feeds of the main Cinemax channel.
- ³ Linear channels consist of the east and west feeds of the main Showtime channel.
As of October 2016, the channels of A&E Networks (including A&E, Lifetime, LMN and History Channel among others), The CW, member stations of PBS and its associated networks, Univision (along with its Univision Communications-owned sister broadcast and cable channels, outside of Fusion), and some independent stations have yet to reach agreements with Sony to make their programming available on PlayStation Vue. Currently, Univision content can be accessed by PS Vue users through the network's in-house over-the-top service, Univision Now. CW programming on the network's Chicago affiliate, WPWR-TV (which assumed the affiliation from WGN-TV on September 1, 2016), is blacked out on WPWR; all other programming carried on WPWR to which Vue holds streaming rights – including those supplied through its MyNetworkTV affiliation – is carried unobstructed.
Upon adding the owned-and-operated stations of ABC, NBC, CBS and Fox in May 2016, Sony representatives stated that the company intended to reach carriage deals with the independently-owned station groups to provide their live signals for PS Vue, stating that it would "continue to work on adding more local stations nationwide." In July and September 2016, PlayStation Vue added a selection of CBS-affiliated stations to its lineup in several mainly large and mid-sized markets, through piecemeal agreements with groups such as the Meredith Corporation (including KCTV/Kansas City, KMOV-TV/St. Louis, KPHO/Phoenix, WFSB/Hartford–New Haven, and WGCL-TV/Atlanta), Sinclair Broadcast Group (including KEYE-TV/Austin, WKRC-TV/Cincinnati, WWMT/Kalamazoo–Grand Rapids, Michigan, WHP/Harrisburg–Lancaster, Pennsylvania, KUTV/Salt Lake City, and WPEC/West Palm Beach), Raycom Media (covering WOIO/Cleveland and WBTV/Charlotte), and Midwest Television (covering KFMB-TV/San Diego). Approximately 50 additional CBS stations were added to PS Vue in January and February 2017 through existing group deals as well as new agreements with companies such as Hearst Television, Heritage Broadcasting Group, Griffin Communications, News-Press & Gazette Company and Gray Television. Outside of the aforementioned CBS affiliates, Miami Fox affiliate WSVN (owned by Sunbeam Television), and NBC affiliates KPRC-TV in Houston and WDIV-TV in Detroit (both owned by Graham Media Group), all of the other broadcast television stations currently offered on Vue are owned-and-operated stations of their respective parent network.
Since the fall of 2016, some Roku users have reported technical issues in activating or navigating through their PlayStation Vue service. As of October 2016, some Roku users had complained of problems activating their Vue subscription (particularly through the triggering of 1016 errors on the digital media players); as of November of that year, these issues extend to replay and playback positioning (requiring subscribers to use left and right navigation buttons, rather than fast forward and reverse, on their PS-supported remote control, with multiple attempts sometimes resulting in successful replay and playback functionality). Roku users that are not satisfied with the PlayStation Vue user interface can access program listings through StreamingTVGuides.com (which is not affiliated with PlayStation or its parent Sony).
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