Superstore (TV series)
Superstore is an American single-camera sitcom television series that premiered on NBC on November 30, 2015. The series was created by Justin Spitzer, who served as an executive producer for four seasons. Starring America Ferrera (who also serves as a producer) and Ben Feldman, Superstore follows a group of employees working at "Cloud 9,” store number 1217, a fictional big-box store in St. Louis, Missouri. The ensemble and supporting cast includes Lauren Ash, Colton Dunn, Nico Santos, Nichole Bloom, Mark McKinney, and Kaliko Kauahi.
|Created by||Justin Spitzer|
|Theme music composer||Jesse Novak|
|Country of origin||United States|
|No. of seasons||4|
|No. of episodes||77 (list of episodes)|
|Running time||22 minutes|
|Distributor||NBCUniversal Television Distribution|
|Picture format||1080i (16:9 HDTV)|
|Original release||November 30, 2015 –|
On February 21, 2018, NBC renewed the series for a 22-episode fourth season, which premiered on October 4, 2018. On March 4, 2019, NBC renewed the series for a fifth season, which is set to premiere on September 26, 2019.
Cast and charactersEdit
- America Ferrera as Amelia "Amy" Sosa, a Honduran-American Cloud 9 employee of 15 years who worked as an associate, then floor supervisor, briefly as assistant manager before returning to her position as floor supervisor, and now store manager. Amy always wears a different name tag because, says show creator Spitzer, she does not like strangers using her real name, and this lets her "keep customers at a distance because they don’t really know her. It’s also a small way she can protest the system."
- Ben Feldman as Jonah Simms, a Cloud 9 sales associate. He and Mateo were both hired in the series' pilot episode.
- Lauren Ash as Dina Fox, Cloud 9's intense and no-nonsense assistant store manager. She was also Glenn and Jerusha's surrogate.
- Colton Dunn as Garrett McNeil, a sarcastic and indifferent Cloud 9 associate who is paralyzed from the waist down.
- Nico Santos as Mateo Fernando Aquino Liwanag, a gay Filipino Cloud 9 associate who was hired at the same time as Jonah. He later goes on to secretly date Jeff, a Cloud 9 district manager. He tries to keep secret that he is an undocumented immigrant, but many of the employees find out. He is arrested by ICE at the end of season four.
- Nichole Bloom as Cheyenne Thompson (née Lee), a Cloud 9 associate. She is a pregnant 17-year-old high school student at the start of the series. She gave birth to her daughter, Harmonica, in the store in the first-season finale, and married her boyfriend Bo Derek Thompson (Harmonica's father) during the second season.
- Mark McKinney as Glenn Sturgis, Cloud 9's constantly positive store manager until he steps down and becomes a worker. Glenn is a devout Christian and a foster-father to many children.
- Kaliko Kauahi as Sandra Kaluiokalani (season 5; recurring season 1–4), a Cloud 9 employee who has trouble bringing up legitimate concerns and being heard. She will often attempt to make her voice heard only to shoot herself down shortly after, or during. Sandra is a pathological liar, often making up elaborate stories to try to get the attention of her coworkers. She also has highly superior autobiographical memory.
- Johnny Pemberton as Bilbo "Bo" Derek Thompson (season 1–2; guest season 3–4), Cheyenne's immature, wannabe-rapper husband and father of Harmonica. Worked briefly at Cloud 9.
- Sean Whalen as Sal Kazlauskas (season 1), a Cloud 9 employee known for being creepily obsessed with both women and children. His deceased body is found in the walls of the store early in season 3.
- Josh Lawson as Tate Staskiewicz (season 1–2; guest season 3), a Cloud 9 pharmacist who is often rude, panicky, sarcastic and full of himself.
- Irene White as Carol (season 2–4; guest season 1), a man-hungry Cloud 9 employee who has a rivalry with Sandra, whom she accuses of stealing her boyfriend, Jerry. She also hit on Amy's husband moments after hearing the two were separated.
- Linda Porter as Myrtle Vartanian, Cloud 9's longest-serving employee (30 years). Her tenure has made her the highest paid sales associate, despite her constant confusion and forgetfulness. She was fired but later returned (in holograph form) as Cloud 9's mascot in a ploy by Jeff to be forgiven by Cloud 9's employees, especially Mateo, after betraying them at the end of season 3. After Amy becomes the store manager, she rehires Myrtle as her assistant.
- Isabella Day as Emma Dubanowski (season 2; guest season 1, 3 & 4), Amy's daughter with her ex-husband Adam.
- Ryan Gaul as Adam Dubanowski (season 2; guest season 1, 3 & 4), Amy's estranged husband and Emma's father. Adam and Amy were high school sweethearts, got married at 19 upon learning that Amy was pregnant, and had Emma thereafter. In the episode "Color Wars" it is revealed that he's a YouTube personality who makes real-time grilling videos.
- Jon Barinholtz as Marcus White, a dim-witted, often fired/rehired Cloud 9 employee. Following a mishap with a meat slicer in the Cloud 9 deli, he was promoted (without a pay increase) to warehouse supervisor on the condition that he would not sue the store.
- Michael Bunin as Jeff Sutton (season 2–4), Originally the district manager who oversaw the St. Louis Cloud 9, among others. He is revealed to be gay and had a romantic relationship with Mateo. After the secret relationship became public, Jeff resigned to continue dating Mateo. Late in season 3, however, Jeff is rehired to manage the Chicago district after he betrayed the Cloud 9 employees. It was revealed he had been dumped by Mateo again in season 4.
- Kelly Schumann as Justine Sikowicz (season 2–4), a Cloud 9 employee. At times she pretends to be an alcoholic or promiscuous in order to seem more interesting. According to Glenn she is 40 years old and lives alone in a studio apartment.
- Chris Grace as Jerry (season 3–4; guest season 2), Sandra's boyfriend who briefly dated Carol. He was in a coma after the tornado that destroyed Cloud 9 at the end of season 2.
- Kelly Stables as Kelly Watson (season 3–4), a divorcee who begins working at Cloud 9 in season 3, where she eventually starts a relationship with Jonah.
- Kerri Kenney-Silver as Jerusha Sturgis (season 3–4), Glenn's wife. She is mentioned in the first two seasons but does not appear until season 3.
- Jennifer Irwin as Laurie (season 3; guest season 4), the new district manager who takes over after Jeff resigns in season 3.
- Amir M. Korangy as Sayid (season 4), a Cloud 9 employee. A Syrian refugee.
Notable guest starsEdit
- Howie Mandel as himself, a comedian whom Dina mistakes as a newly-hired Cloud 9 employee.
- Natasha Leggero as shoplifter
- Cecily Strong as fictional Olympic gymnast Missy Jones.
- Tony Plana as Ron Sosa, Amy's father. (In Ferrera's previous series, Ugly Betty, Plana also played her character's father.)
- Marlene Forte as Connie Sosa, Amy's mother.
- Brenda Song as Kristen Sturgis, Glenn's daughter and former love interest of Jonah.
- Felipe Esparza as Cody, a stoner stockroom associate.
- Brian Howe as Neil Penderson, Cloud 9 CEO.
- Fred Melamed as Richard Simms, Jonah's father.
- Eden Sher as Penny, a young woman who works at Cloud 9 for one day.
- Chrissy Metz as Luanne, a Cloud 9 corporate employee who investigates the source of damning Tweets at the store.
- Anjela Johnson as Robin Green, union leader.
|First aired||Last aired|
|1||11||November 30, 2015||February 22, 2016|
|Special||August 19, 2016|
|2||21||September 22, 2016||May 4, 2017|
|3||22||September 28, 2017||May 3, 2018|
|4||22||October 4, 2018||May 16, 2019|
|5||TBA||September 26, 2019||TBA|
Development and filmingEdit
The series was one of three pilots picked up by NBC on January 14, 2015, along with the sitcom Crowded; both were green lighted to series status on May 7, 2015. The series was the first project for Ruben Fleischer's newly formed company The District as part of a two-year deal with Universal, as he directed the pilot episode. Superstore was officially picked up as a series on May 7, 2015, by NBC. The first season consisted of eleven episodes, after the episode order was reduced from thirteen on October 19, 2015. It was announced on November 2, 2015, that the series would air the premiere on January 4, 2016, but would be airing two back-to-back episodes on November 30, 2015, following The Voice.
On February 23, 2016, the series was renewed for a second season by NBC. On May 15, 2016, NBC announced that the series would lead off its Thursday night primetime programming in the 2016–17 season. The second season premiered on September 22, 2016, with a 22-episode order that was announced on September 23, 2016. The season concluded on May 4, 2017. A special Olympics-themed episode aired on August 19, 2016 during the network's coverage of the 2016 Summer Olympic Games in Rio de Janeiro.
It was announced on February 20, 2015, that Lauren Ash had been cast as a series regular, and would be playing Dina, the store’s assistant manager. On March 2, 2015, Deadline reported that Superstore had added three other cast members: Colton Dunn, Mark McKinney and Nico Santos. The website reported that Dunn would be playing Garret, the often-sarcastic narrator of the piece, McKinney would be playing Glenn, the intense store manager, and Santos would be playing Mateo, another new employee and a brown-noser from an impoverished background. On March 12, 2015, Nichole Bloom was announced to have joined the show as Cheyenne, a very pregnant teenage employee.
Deadline announced on March 13, 2015, that Ben Feldman had landed the male lead in Superstore, as Jonah, a new employee in the superstore Cloud 9. Three days later, TVLine announced on March 16, 2015, that America Ferrera had landed the female lead as the floor supervisor Amy in the Cloud 9 store. It was also reported that Ferrera was also a producer for the show.
On May 22, 2019, NBC announced that recurring cast member Kaliko Kauahi who portrays Cloud 9 worker Sandra has been upped to a series regular for the fifth season.
Different stores in the Cloud 9 cluster (i.e.not the same store as portrayed in this show) have appeared in other series produced by NBCUniversal Television, including Hulu's The Mindy Project, NBC's Good Girls and I Feel Bad.
Cloud 9 SuperstoreEdit
The Cloud 9 Superstore is a fictional hypermarket discount store. In addition to typical American hypermarket products, Cloud 9 also sells guns and liquor, and has a pharmacy. Additionally Cloud 9 has its own credit union for its employees. It also previously had a photo studio. The former spokesman for Cloud 9 was Daniel Hertzler (as Kyle the Cloud 9 Cloud), until he was arrested and charged with cannibalism.
The corporation, based in Chicago, does not offer paid maternity leave, health insurance or paid overtime to its employees. Under Cloud 9 policy employees may take one bathroom break per shift, and are allotted 15 minutes for lunch.
In an effort to control what is happening in the individual stores, all locks and lights, as well as temperature control, are controlled from the corporate office. In 2017, Cloud 9 changed its store brand from Halo to Super Cloud.
The main characters for the show work at store 1217, the "Ozark Highlands" store which is located in St. Louis, Missouri, on Ozark Highlands Road. The store falls under district manager Laurie Neudstat (formerly Jeff Suttin). The store was destroyed by a tornado during the season 2 finale, and reopened during the season 3 premiere. Other area locations include Kirkwood, Fenton and Easton. Additionally there are locations in Austin, Texas, and in Detroit, Michigan. Cloud 9 has locations in multiple countries, with stores in Beijing, Mumbai, Paris, Vancouver and Mexico City.
The series debuted as a "preview" on November 30, 2015 following an episode of The Voice with 7 million viewers making it the second highest new comedy behind Life in Pieces. The series then moved to its regular Monday at 8:00 pm timeslot on January 4, 2016 with more than 6 million viewers making the highest rated comedy that did not have The Voice as a lead-in since The Michael J. Fox Show back in September 2013.
|Season||Time slot (ET/PT)||Episodes||Season premiere||Season finale||TV season||Rank||Viewers|
|1||Monday 8:00 pm[a]||11||November 30, 2015||7.21||February 22, 2016||4.68||2015–16||#66||6.58|
|2||Thursday 8:00 pm||22||September 22, 2016||5.45||May 4, 2017||2.91||2016–17||#91||4.81|
|3||22||September 28, 2017||4.60||May 3, 2018||2.97||2017–18||#102||4.87|
|4||22||October 4, 2018||3.16||May 16, 2019||1.95||2018–19||#113||4.19|
Early reviews for the series were mixed. According to Metacritic, the first season of Superstore holds a score of 58 out of 100, indicating "mixed to average reviews" based on 21 critics. On another review aggregate website Rotten Tomatoes, the first season holds a 54% with a "Rotten" rating, based on 24 critics, with an average rating of 4.64/10. The general consensus is: "Superstore's talented cast and obvious potential are slightly overshadowed by a tonally jumbled presentation and thin, formulaic writing." As the first season went along, however, reviews started to become more positive. Following the finale "Labor", the Los Angeles Times called it one of TV's best new comedies." Pilot Viruet of The A.V. Club wrote that the "first season ... got better and more confident as it moved on", and that the first-season finale "is a nice little cap to a nice little sitcom that could’ve used a little more attention." After the series aired its Olympics special, Variety wrote that the show was "a funny, pointed and essential workplace comedy", and that "there are no weak links in [the] ensemble". The second season was lauded by critics and the season has a 100% approval rating on Rotten Tomatoes. The fourth season received critical acclaim with critics saying “Superstore remains a furtively fearless riot in its comedic approach to heavy and issues of the time” with a score of 100% on Rotten Tomatoes.
|2016||Imagen Awards||Best Actress - Television||America Ferrera||Nominated|||
|2017||Casting Society of America||Outstanding Achievement in Casting - Television Pilot and First Season - Comedy||Susie Farris, Collin Daniel, Brett Greenstein, Sherie Hernandez, Melanie Crescenz||Nominated|||
|Gracie Awards||Actress in a Leading Role - Comedy or Musical||America Ferrera||Won|||
|Golden Nymph Awards||TV Series Comedy||Superstore||Nominated|||
|Best Actress - Comedy||America Ferrera||Nominated|
|Imagen Awards||Best Primetime Television Program - Comedy||Superstore||Nominated|||
|2018||Golden Reel Award||Outstanding Achievement in Sound Editing - Sound Effects, Foley, Music, Dialogue and ADR for Live Action Broadcast Media Under 30 Minutes||Christopher B. Reeves, Gabrielle Gilbert Reeves, David Mann, Jason Tregoe Newman, Bryant J. Fuhrmann, Joseph T. Sabella, Jesi Ruppel and Gary Marullo||Won|
|GLAAD Media Award||Outstanding Comedy Series||Superstore||Nominated|
|Teen Choice Awards||Choice Comedy TV Actress||America Ferrera||Nominated|||
|Critics' Choice Television Award||Best Supporting Actor in a Comedy Series||Nico Santos||Nominated|||
- The premiere episode aired outside of its regular time at Monday 10:00 pm. The third episode aired at Monday 9:00 pm.
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