Hawaiian Airlines

Hawaiian Airlines (Hawaiian: Hui Mokulele ʻo Hawaiʻi [huwi mokulele ʔo həˈʋɐjʔi])[5][6] is the largest operator of commercial flights to and from the U.S. state of Hawaii. It is the tenth-largest commercial airline in the United States, and is based at Honolulu, Hawaii.[7][8] The airline operates its main hub at Daniel K. Inouye International Airport on the island of Oʻahu and a secondary hub out of Kahului Airport on the island of Maui.[2] The airline also maintained a crew base at Los Angeles International Airport. Hawaiian Airlines operates flights to Asia, American Samoa, Australia, French Polynesia, Hawaii, New Zealand, and the United States mainland. Hawaiian Airlines is owned by Hawaiian Holdings, Inc. of which Peter R. Ingram is the current President and Chief Executive Officer.[9]

Hawaiian Airlines
Hawaiian Airlines logo 2017.svg
IATA ICAO Callsign
FoundedJanuary 30, 1929 (1929-01-30) (as Inter-Island Airways)
Commenced operationsOctober 6, 1929 (1929-10-06)
AOC #HALA005A[1]
Frequent-flyer programHawaiianMiles
Fleet size60
Parent companyHawaiian Holdings Inc.
Traded asNasdaqHA
S&P 600 Component
HeadquartersHonolulu, Hawaii, United States
Key peopleStanley Kennedy Sr., Founder
Lawrence S. Hershfield, Chairman
Peter R. Ingram, President & CEO
RevenueIncrease $2.837 billion (2018)[3]
Operating incomeDecrease $314.3 million (2018)[3]
Net incomeDecrease $233.2 million (2018)[3]

Hawaiian is the oldest US carrier that has never had a fatal accident or a hull loss throughout its history, and frequently tops the on-time carrier list in the United States, as well as the fewest cancellations, oversales, and baggage handling issues.[10][11][12][13]


Early years (1929–1984)Edit

Hawaiian Airlines initiated air service in 1929 as Inter-Island Airways with this Bellanca CH-300, restored in 2009 by Hawaiian to flying condition.
Convair 640 turboprop airliner of Hawaiian at Honolulu in 1971. The airline operated Convairs from 1952 until 1974.

Inter-Island Airways (Hawaiian: Hui Mokulele Piliʻāina), the forerunner of the airline which is now known as Hawaiian Airlines, was incorporated on January 30, 1929. Inter-Island Airways, a subsidiary of Inter-Island Steam Navigation Company, began operations on October 6, 1929, with a Bellanca CH-300 Pacemaker, providing short sightseeing flights over Oʻahu.[14][15] Scheduled service began a month later on November 11 using Sikorsky S-38s with a flight from Honolulu to Hilo, via intermediary stops on Molokaʻi and Maui.[16][17]

On October 1, 1941, the name was changed to Hawaiian Airlines[18] when the company phased out the older Sikorsky S-38 and Sikorsky S-43 flying boats. The first Douglas DC-3s were added to the fleet in August 1941, some examples remaining in operation until final retirement in November 1968.[19]

Modern pressurized equipment was introduced from 1952 in the form of the Convair 340. Further Convair 440s were added in 1959–60, most of the Convairs being converted to turbine propeller power in 1965–67. The last were sold in 1974.[20]

Hawaiian Airlines started to offer jet service in 1966 with the acquisition of Douglas DC-9-10 aircraft, which cut travel times in half on most of its routes.

Hawaiian's original 1975 Pualani logo, designed by Landor Associates and introduced on the McDonnell Douglas DC-9-50.[21][page needed]

Growth outside Hawaii (1984–1994)Edit

Hawaiian Airlines began to expand its footprint throughout the 1980s, as the result of intense competition on inter-island routes created by the entrance of Mid Pacific Air into the market. In 1985, the company began its first foray outside the inter-island market through charter services to the South Pacific and then throughout the rest of the Pacific using Douglas DC-8 aircraft. Despite the early successes of this new business, Hawaiian was forced to curtail its charter services when the Federal Government banned all DC-8 and B707 aircraft without hush kits from operating within the US. Hawaiian did, however, manage to gain a short exemption for its South Pacific services.[17]

Lockheed L-1011 TriStar displaying the livery introduced in 1975.

Soon after, in early 1985, the company received the first two of its leased Lockheed L-1011 TriStars. One aircraft was used to launch Hawaiian's first scheduled operation out of Hawaiʻi, daily Honolulu-Los Angeles services. This new service put Hawaiian in direct competition with the major US air carriers for the first time in its history.[22] Throughout 1985 and 1986, Hawaiian Airlines added additional L-1011s to its fleet and used them to open up services to other West Coast gateway cities such as San Francisco, Seattle, Portland, Las Vegas, and Anchorage, which placed Hawaiian in further competition against the major US airlines.[23]

Meanwhile, Hawaiian Airlines also entered the new international markets of Australia and New Zealand in 1986 with one-stop services through Pago Pago International Airport. Hawaiian also aggressively grew its international charter business and pursued military transport contracts. This led to a large growth in the company's revenues and caused its inter-island service's share of revenues to shrink to just about a third of the company's total.[24]

During the 1980s, Hawaiian also embarked on the development and construction of Kapalua Airport on west side of Maui. Opened in 1987, the airport was designed with a 3,000-foot runway, which constrained its ability to handle large aircraft.[25] As a result, when the airport first opened, Hawaiian Airlines was the only inter-island carrier with aircraft capable of serving the airport. With its de Havilland Canada DHC-7 Dash 7 turboprops, Hawaiian had a distinct competitive advantage in the Maui market.[22][23]

Heading into the 1990s, Hawaiian Airlines faced financial difficulties, racking up millions of dollars in losses throughout the previous three years. Due to the airline's increasingly unprofitable operations, it filed for Chapter 11 bankruptcy protection in September 1993. During this time, the company reduced many of its costs: reorganizing its debt, wrestling concessions from employees, cutting overcapacity, and streamlining its fleet by disposing many of the planes it had added to its fleet just a few years earlier.[26]

As part of Hawaiian's restructuring, it sold Kapalua Airport to the State of Hawaii in 1993. Hawaiian soon after discontinued service to the airport as it retired its Dash 7 fleet.[26] The retirement of the Dash 7 in 1994 also resulted in the airline operating a more streamlined all-jet fleet as it exited bankruptcy in September 1994.[27]

All jet fleet (1994–2003)Edit

Hawaiian introduced the McDonnell Douglas DC-10 to replace its Lockheed L-1011 TriStar jets

To replace its retired DC-8s and L-1011s, Hawaiian Airlines leased six DC-10s from American Airlines, who continued to provide maintenance on the aircraft. An agreement with American also included participation in American's SABRE reservation system and participation in American Airlines' AAdvantage frequent flyer program.[27] The DC-10s were subsequently retired between 2002 and 2003.[10] The company replaced these leased DC-10s with 14 leased Boeing 767 aircraft during a fleet modernization program that also replaced its DC-9s with new Boeing 717 aircraft. The Boeing aircraft featured an updated rendition of the company's "Pualani" tail art, which had appeared on its Douglas aircraft since the 1970s. A new design was updated by a local artist Mauriel Morejon. -2001-. Pualani, which means “flower of the sky”, the key icon of Hawaiian’s brand for more than four decades, continues to feature on the tail of the aircraft; beneath her, a silver maile lei with woven pakalana flowers wraps around the fuselage.

Second bankruptcy and reorganization (2003–2005)Edit

In March 2003, Hawaiian Airlines filed for Chapter 11 bankruptcy protection for the second time in its history. The airline continued its normal operations, and at the time was overdue for $4.5 million worth of payments to the pilots' pension plan. Within the company, it was suggested that the plan be terminated. As of May 2005, Hawaiian Airlines had received court approval of its reorganization plan. The company emerged from bankruptcy protection on June 2, 2005, with reduced operating costs through renegotiated contracts with its union work groups; restructured aircraft leases; and investment from RC Aviation, a unit of San Diego-based Ranch Capital, which bought a majority share in parent company Hawaiian Holdings Inc in 2004.

Post-bankruptcy (2005–2012)Edit

On October 1, 2005, Hawaiian Airlines began nonstop daily flights from Honolulu to San Jose, California. This made San Jose the fifth gateway city in California to be serviced by Hawaiian; the others were Los Angeles, San Diego, Sacramento, and San Francisco.[28]

On May 4, 2006, Hawaiian Airlines expanded service between the US mainland and Hawaii in anticipation of the induction of four additional Boeing 767-300 aircraft, primarily focused on expanding non-stop service to Kahului Airport from San Diego, Seattle, and Portland. Additional flights were also added between Honolulu and the cities of Sacramento, Seattle, and Los Angeles. In 2006, Hawaiian Airlines was rated as the best carrier serving Hawaii by Travel + Leisure, Zagat and Condé Nast Traveler.[29]

Hawaiian added the Las Vegas Raiders logo on the forward fuselage of this Boeing 767-300ER, christened Hunakai, to commemorate its partnership with the team

On July 24, 2007, Hawaiian Airlines and Air New Zealand signed a $45 million contract for Air New Zealand to perform heavy maintenance on Hawaiian's Boeing 767 aircraft. This contract lasted for five years. Air New Zealand stated that this opportunity will also give a chance for them to build their expertise working on 767s.[30] In August 2007, the Seattle Seahawks became the second sports team to begin using Hawaiian Airlines to travel to games. The Las Vegas Raiders, also of the NFL, have been flying Hawaiian Airlines since the 1990s. The two teams formerly flew on Hawaiian's Boeing 767s to and from all their games, but now travel on Hawaiian's Airbus A330s. Several of Hawaiian's Boeing 767 and A330 aircraft have been fitted with decals of logos of the Raiders.

In March 2008, the airline launched nonstop flights to Manila capital of Philippines, the first major international expansion since it emerged from bankruptcy protection in June 2005.[31][32] In response to the closure of ATA Airlines and Aloha Airlines, the airline began flights to Oakland on May 1, 2008.[33]

On February 16, 2010, Hawaiian Airlines sought approval from the United States Department of Transportation to begin nonstop flights from its hub at Honolulu to Tokyo-Haneda sometime in 2010. The airline was one of five US carriers — the others being Delta Air Lines, Continental Airlines, United Airlines and American Airlines — seeking approval to serve Haneda as part of the U.S.-Japan OpenSkies agreement.[34] Approval was granted from USDOT to begin nonstop service to Haneda, Japan. The flight began service on November 18, 2010.[35] In addition, the airline is planning to establish a codeshare agreement with All Nippon Airways.[36]

On January 12, 2011, Hawaiian Airlines began nonstop service to Seoul-Incheon, South Korea.[37] On March 31, 2011, Hawaiian announced that they will be renovating the check-in lobby of the inter-island terminal at the Honolulu International Airport (Hawaiian's main hub). Hawaiian, the only occupant of the inter-island terminal, will be removing the traditional check-in counter, to install six circular check-in islands in the middle of the lobbies. Those check-in islands can be used for inter-island, mainland, and international flights.[38] On July 12, 2011, Hawaiian added Osaka, Japan to its network.[39] On November 17, 2011, Hawaiian ordered five additional Airbus A330-200 aircraft.[40]

On June 4, 2012, Hawaiian expanded to the east coast with daily flights to New York's John F. Kennedy International Airport.[41] On August 30, 2012, Hawaiian filed an application with the U.S. Department of Transportation for a nonstop route between Kona and Tokyo-Haneda.[42] This would fill a void that Japan Airlines left when it ceased service to Kona nearly two years earlier.[42] However, the US Department of Transportation rejected the airline's application to begin service.[43] On December 3, 2012, the airline unveiled plans to begin flights to Taipei, Taiwan (Republic of China) beginning July 9, 2013 as part of its aggressive expansion plans.[44]

Further expansion and new subsidiary carrier (2013–present)Edit

On February 11, 2013, the airline announced a new venture in the turboprop interisland business, "ʻOhana by Hawaiian." Service is operated by Empire Airlines using ATR 42-500 turboprop airplanes. Service began on March 11, 2014, to Molokaʻi and Lānaʻi.[45] The airline expanded more "ʻOhana by Hawaiian" routes between Kahului, Kailua-Kona and Hilo during the summer of 2014. On April 10, 2013, the airline announced its first destination in China, with service to Beijing expected to start on April 16, 2014, pending government approval. At the same time, the airline announced that it would end service to Manila capital of Philippines on July 31, 2013.[46] On July 11, 2013, the airline signed a codeshare agreement with China Airlines.[47]

On March 12, 2014, Hawaiian announced that it would begin daily service between Kahului and Los Angeles on May 2, adding a second flight from June 30 to September 8 in response to passenger demand. It would also begin nonstop summer service between Los Angeles and both Līhuʻe, Kauaʻi and Kona, Hawaiʻi.[48] On August 14, 2014, the airline announced direct service between Kahului and San Francisco beginning in November.[49]

On January 5, 2015, Hawaiian refiled its previously rejected application with the U.S. Department of Transportation (DOT) for the Kona-Haneda route with service, if approved, to begin in June. The request was prompted by a DOT decision in December 2014 to review the public interest in Delta Air Lines' Seattle-Tokyo route after Delta reduced the frequency of those flights from daily to seasonal.[50] On March 31, DOT again denied the request, opting instead to allow Delta to continue operating the route, with American Airlines taking over if Delta's planned service continued to fail.[51]

On May 1, 2017, the airline revealed a new logo and livery for its aircraft.[52]

On March 6, 2018, the airline announced an order for 10 Boeing 787-9 Dreamliners with options for an additional ten; selecting GE GEnx engines.[53]

Due to the economic effects of the COVID-19 pandemic, Hawaiian Airlines reported a net loss of over $100 million for the Q2 of 2020.[54]

Fourteen-day travel quarantines, which were reinstated for August 2020[55] have also contributed to Hawaiian Airlines' plans to downsize the company by 15-25% by summer 2021.[56][57]

On May 27, 2021, Hawaiian announced that it would discontinue the ʻOhana by Hawaiian brand and its cargo and passenger services after the pandemic and resulting quarantine significantly impacted interisland travel. The interruptions in service forced the airline to reconsider the viability of operation and determine it was no longer feasible. The carrier's ATR fleet would be moved to the mainland and be prepared for sale.[58]

Corporate affairsEdit

Ownership and structureEdit

The parent company of Hawaiian Airlines, Inc. is Hawaiian Holdings, Inc. (NASDAQ: HA)[59] Previously listed on the American Stock Exchange, the company moved to NASDAQ in June 2, 2008.[60] Hawaiian Holdings, Inc. is a holding company whose primary asset is the sole ownership of all issued and outstanding shares of common stock of Hawaiian Airlines, Inc. On June 30, 2008, the company announced that it had been added to the Russell 3000 Index.[61]

Business trendsEdit

Recent key figures for Hawaiian Holdings, Inc. (which include the operations of Hawaiian Airlines and former regional subsidiary carrier ʻOhana by Hawaiian) are shown below (for years ending December 31):

2014 2015 2016 2017 2018 2019 2020
Turnover (US$m) 2,315 2,317 2,432 2,675 2,837 2,832 844.8
Net profit (US$m) 69 182 224 331 233 224 −510
Number of employees (at year end) 6,199 6,660 7,244 7,437 4,946
Number of passengers (m) 10.2 10.7 11.1 11.5 11.8 11.7 3.35
Passenger load factor (%) 81.5 81.6 84.3 85.9 85.3 86.6 40
Number of aircraft (at year end) 54 57 60 66 68 61
Notes/sources [62][63] [62][63] [62][63] [64][63] [63] [65] [66][67][68]


Hawaiian Airlines serves destinations in several Asia-Pacific countries and territories. The airline added its sixth international destination, Incheon International Airport near Seoul, South Korea on January 12, 2011.[37] It also has daily and weekly direct, non-stop international flights from Honolulu to Tahiti, Australia, South Korea, Japan, and New Zealand.

Codeshare agreementsEdit

Hawaiian Airlines codeshares with the following airlines:[69]

Interline agreementEdit

Hawaiian Airlines has an interline agreement with South African Airways.[70]


As of April 2021, the Hawaiian Airlines fleet consists of the following aircraft:[71][72][73]

Aircraft In service Orders Passengers Notes
J Y+ Y Total
Airbus A321neo 18 16 44 129 189
Airbus A330-200 24 18 68 192 278
Boeing 717-200 18 8 120 128
Boeing 787-9 10 34[74] 301[74] Deliveries from September 2022 through 2026.[75]
Options for 10 additional aircraft.[76]
Total 60 10

The airline names its Boeing 717 aircraft after birds found in Polynesia, their Airbus A330 aircraft after Polynesian constellations historically used to navigate to the Hawaiian islands, and their Airbus A321neo fleet after plants and forests within the Hawaiian islands.[77][78]

Inter-island fleetEdit

Boeing 717Edit

Passengers board a Hawaiian Boeing 717-200 at Kona International Airport for an inter-island flight

Hawaiian began acquiring Boeing 717 aircraft for operation on the Neighbor Island network in February 2001.[79] On June 4, 2008, the airline announced that it had agreed to lease an additional four 717 airplanes to meet demand due to the shutdown of Aloha Airlines' passenger operations and the closing of ATA Airlines, with deliveries between September and the end of 2008.[80]

Airbus A321neoEdit

Hawaiian Airlines started sending an A321neo aircraft on a route from Honolulu to Kahului, and Kahului to Honolulu in January 2020.[81] This route ran four times a week; as of August 2020, the route is flown every day. This route is operated under HA179 (OGG - HNL) and HA180 (HNL - OGG).

Medium and long-haul fleetEdit

Airbus A330-200Edit

A Hawaiian Airbus A330-200, christened Nahiku, touching down at McCarran International Airport in Las Vegas

On November 27, 2007, Hawaiian Airlines signed a MOU (Memorandum of Understanding) with Airbus for 24 long-range jets priced at $4.4 billion. The order included six Airbus A330-200s with a further six purchase rights and six Airbus A350-800s with a further six purchase rights. Plans to fly to Paris and London were discussed. Deliveries for the A330s began in 2010 while the first A350 was to be delivered in 2017.[82]

On October 27, 2008, Hawaiian announced that, prior to the arrival of its new A330s, it would lease two additional Airbus A330-200 aircraft, beginning in 2011, at the same time extending the leases of two Boeing 767-300ER aircraft to 2011 (to be withdrawn from service coincident with the delivery of the A330s).[83] Two weeks later, the airline announced the lease of an additional A330-200 for delivery in the second quarter of 2010, and negotiated for delivery of one aircraft from the earlier lease agreement to be moved up to the same quarter.[84] In December 2010, Hawaiian ordered an additional six A330-200 aircraft, bringing the fleet total to 15.[85] Further lease agreements were signed with Air Lease Corporation (one aircraft),[86] and three aircraft each from Hong Kong Aviation Capital[87] and Jackson Square Aviation,[88] bringing the A330-200 fleet to twenty-two. In July 2015, Hawaiian announced the lease of an A330-200 from Air Lease Corporation.[89] The purchase of another A330-200 was announced in December 2016.[90]

Airbus A321neoEdit

Hawaiian's first Airbus A321neo, christened Maile, at John F. Kennedy International Airport in New York City, halfway through its delivery flight

In January 2013, Hawaiian signed a Memorandum of Understanding with Airbus for an order of 16 A321neo aircraft plus up to 9 options. The aircraft is operated in a 2-class, 189 seat configuration.[91] Following the completion of labor agreements relating to the operation of the aircraft with the airline's pilot and flight attendant unions, the airline finalized the order in March 2013.[92] In December 2016, Hawaiian announced their intention of leasing two additional A321neo aircraft, bringing their total fleet of the type to 18. The first flight took place on January 17, 2018 from Kahului to Oakland, California.[90]

Boeing 787-9Edit

In February 2018, Hawaiian was rumored to be canceling its order for six A330-800s and replacing them with 787-9s.[93] It was reported that Boeing priced the aircraft at less than $115 million, and possibly less than $100 million, each; the production cost of a 787-9 is between $80 million and $90 million. Boeing Capital also released Hawaiian from three 767-300ER leases in advance; these aircraft were to be transferred to United Airlines. Initially, Hawaiian refuted it cancelled its A330-800 order, but did not dismiss a new deal with Boeing.[94] However, on March 6, 2018, Hawaiian Airlines confirmed the cancellation of the A330-800 order and the signing of a Letter of Intent with Boeing to purchase ten 787-9 aircraft, with options for an additional ten planes;[95] the deal was finalized at the Farnborough Air Show in July 2018.[96]

Historical fleetEdit

Throughout its history, Hawaiian Airlines has operated a diverse range of aircraft including the following:[21][page needed][97][14][15][98][99]

Aircraft Introduced Retired Notes
ATR 42 2014 2021 Operated by former regional subsidiary carrier ʻOhana by Hawaiian for interisland service
Retired for sale after discontinuation of brand
Beechcraft Model 18 1947 Un­known Used for charter flights and pilot training
Bellanca CH-300 Pacemaker 1929 1933 Original aircraft.
Re-acquired in 2009 and restored to 1929 condition
Boeing 767-300 2006 2018 Operated flights from Hawaii to mainland in United States.
Replaced by Airbus A330-200 and Boeing 787-9.
Boeing 767-300ER 2001 2019
Convair CV-340 1953 1973 Convair CV-640 was also operated from the mid-1960s, powered by turboprop engines[100]
de Havilland Canada DHC-7 Dash 7 1981 1994 STOL capable aircraft
Douglas DC-3 1941 1966
Douglas DC-6 1958 1969
Douglas DC-8-60 1983 1993 DC-8-62 and DC-8-63 aircraft
Lockheed L-188 Electra 1970 1980 Operated as all-cargo freighter aircraft
Lockheed L-1011 TriStar 1985 1994 Replaced by McDonnell Douglas DC-10
McDonnell Douglas DC-9-10 1966 1971 First jet operated by Hawaiian Airlines
McDonnell Douglas DC-9-30 1968 1975 Replaced by McDonnell Douglas DC-9-50
McDonnell Douglas DC-9-50 1975 2001 Replaced by Boeing 717-200
McDonnell Douglas DC-10-10 1994 2003 Replaced by Boeing 767-300ER
McDonnell Douglas DC-10-30 1999 2001 Leased from Continental Airlines
McDonnell Douglas MD-81 1981 1990
NAMC YS-11 1966 1967
Short 330 1978 1980
Sikorsky S-38 1929 1942 Seaplane (amphibious aircraft)
Sikorsky S-43 1935 1946 Seaplane (amphibious aircraft)
Vickers Viscount 1963 1964


In-flight servicesEdit

The Economy cabin on a Hawaiian Airbus A330-200


In late 2014, Hawaiian Airlines began offering Extra Comfort seating, as a new service class on its Airbus A330-200 aircraft. The Economy Comfort seating offered seating space upgrades for passengers, along with improved soft-product offerings for passengers on international routes.[101]

In October 2015, Hawaiian announced that it will be upgrading its business class seats from the standard recliner seats to 180-degree lie-flat seats on their A330 fleet in a 2-2-2 configuration. The new seats would be installed starting the second quarter of 2016. In addition to the new business class seats upgrade, the airline would add 28 additional Extra Comfort seats.[102]

The Airbus A321neo cabin uses Hawaiian-inspired designs, utilizing and used a 3-3 configuration in the main cabin and a 2-2 configuration in business class.

In-flight entertainmentEdit

Prior to September 1, 2013, Hawaiian offered DigEplayer portable video players for rent. Airbus A330 aircraft are equipped with on-demand units built into every seatback. The new Airbus A321neo is equipped with personal device entertainment via app. As of July 2019, all in-flight entertainment on mainland to Hawai'i flights is available, free of charge.


Hawaiian provides complimentary and paid beverage service on all of its flights. Meals are not provided on interisland flights because of their short length (30–45 minutes). On its U.S. mainland flights, Hawaiian is one of the only major U.S. airlines to provide complimentary meals in its main cabin (coach class); each meal is made with no preservatives and with all-natural ingredients and is packaged with recyclable materials.[103] In 2009, Hawaiian introduced premium meals in its main cabin, giving passengers the option of having the complimentary meal or paying to upgrade to a premium meal. The premium meals consisted of a variety of high-end Asian cuisine, but were later discontinued.[103][104]

In March 2007, Hawaiian introduced a "tasting menu" or "tapas menu" for its first-class passengers on its U.S. mainland and international flights. The menu consists of twenty entrees set on a rotation, with five available on any given flight. Passengers are provided information on the available entrees for their flight when they board or shortly after takeoff, and may choose up to three entrees as part of their inflight meal.[104][105]

In August 2012, Hawaiian announced an upgrade to its economy class in-flight U.S. mainland service. Among the upgrades were a new menu, a complimentary glass of wine on lunch or dinner flights, and a free tropical cocktail before landing on breakfast flights. This was in contrast to other airlines, which cut back on meal service.[106] According to Hawaiian's then-CEO Mark Dunkerley:

"In today's competitive world you cannot justify providing complimentary meals on a traditional business model. It simply does not pay for itself... which explains why essentially everybody has taken all that free food off the airplane. We're being illogical by actually investing heavily in this area... It's part of who we are, and it's what makes us different from everybody else."[106]

Starting December 1, 2017, guests in the main cabin on Hawaiian flights between Hawaiʻi and western U.S. gateway cities will be treated to complimentary meal service exclusively created for the airline's new Pau Hāna Café brand. The Pau Hāna Café, branded meals made exclusively for the airline, consists of a continental breakfast box for brunch and hot sandwich and side for lunch. Pau Hāna, a Hawaiian term for “finished work,” is a time to relax and unwind after a long workday.[107] The meal service is followed by coffee and a sweet treat for dessert. A parting Mahalo service features the carrier's popular Kōloa Breeze cocktail, featuring Kōloa Rum from the Island of Kauaʻi, and the airline's signature Pau Hāna snack mix.

On December 20, 2017 air-company has announced its partnership with Mana Up, the Hawaiian-based accelerator for local consumer packaged goods, in order to increase the diversity and volume of locally made products to serve its guests on board.[108][109]

Frequent-flyer programEdit

HawaiianMiles logo.

Hawaiian Airlines' frequent-flyer program is HawaiianMiles, which started in 1983. Miles accumulated in the program allow members to redeem tickets, upgrade service class or obtain free or discounted car rentals, hotel stays, merchandise, or other products and services through partners. The most active members, based on the amount and price of travel booked, are designated Pualani Gold (fly 30 Segments or fly 20,000 Flight Miles) and Pualani Platinum (fly 60 Segments or fly 40,000 Flight Miles), with privileges such as separate check-in, Premier Club Lounge access in Honolulu, Hilo, Kona, Kahului, and Līhuʻe, priority upgrade and standby processing, or complimentary upgrades.[110] Travel award redemption from the HawaiianMiles program account for 5% of total revenue passengers.

Hawaiian also has frequent-flyer partnerships with several other airlines, allowing HawaiianMiles members to earn credit for flying partner airlines and/or members of partner airline frequent flyer programs to earn credit for Hawaiian flights. Some partnerships restrict credit to only certain flights, such as inter-island flights or to code-share flights booked through Hawaiian.

HawaiianMiles airline partnerships[111]
Airline Program Earn HawaiianMiles
on partner flights
Redeem HawaiianMiles
for partner flights
China Airlines Dynasty Flyer Yes N/A
Japan Airlines JAL Mileage Bank Select flights N/A
JetBlue Airways TrueBlue Yes Yes
Korean Air SKYPASS Select flights Yes
Virgin Atlantic Flying Club Yes Yes
Virgin Australia Velocity Frequent Flyer Yes Yes

HawaiianMiles allows one-way redemption on Hawaiian Airlines flights only. Currently, the lowest-priced one-way economy class ticket is an inter-island coach saver flight for 7,500 miles.[112] Prior to 2021, HawaiianMiles accounts with no activity for 18 months automatically expired.[113] Hawaiian announced on April 12, 2021 that HawaiianMiles accounts would no longer have expiration dates, effective immediately.[114]

Accidents and incidentsEdit

  • On December 23, 2000, a Hawaiian Airlines McDonnell Douglas DC-10 operating HA481 experienced a runway overrun at Faa'a International Airport in Papeete. An investigation determined that the incident was due to improper spoiler configuration and the flight crew's decision to land in a thunderstorm. There were no fatalities.[115]
  • On May 1, 2015, a Hawaiian Airlines Boeing 767 operating flight HA24 from Kahului Airport to Oakland, CA returned to the airport because of smoke in the cabin. The passengers were evacuated via the emergency slides. There were two minor injuries.[116][117]
  • On May 15, 2015, a Hawaiian Airlines Boeing 717 operating flight HA118 from Daniel K. Inouye International Airport to Kona International Airport started emitting smoke from one of its engines. It diverted to Kahului Airport, where it was met by fire engines that extinguished the fire. There were no fatalities and no evacuation was ordered.[117]
  • On August 13, 2018, a Hawaiian Airlines Airbus A321 operating flight HA56 experienced a tailstrike upon landing at Los Angeles. Of the 197 passengers aboard, there were no injuries.[118]
  • On August 22, 2019, an Airbus A321neo flying from Oakland to Honolulu (operated as HA47) made a successful landing at Honolulu after the cabin started filling with smoke. Seven people were hospitalized for smoke inhalation. There were no serious injuries among the 191 passengers and crew. Hawaiian Airlines stated that it believed that the incident was caused by a "faulty engine seal."[119]

See alsoEdit


  • Gradidge, J.M. The Convairliners story. 1997. Air-Britain (Historians) Ltd ISBN 0-85130-243-2.
  • Gradidge, Jennifer. DC-1, DC-2, DC-3 - The First Seventy Years. 2006. Air-Britain (Historians) Ltd. ISBN 0-85130-332-3.


  1. ^ "Airline Certificate Information – Detail View". av-info.faa.gov. Federal Aviation Administration. December 27, 1946. Certificate Number HALA005A
  2. ^ a b "Hawaiian Airlines Creating Maui Hub to Ease Connections Statewide". Newsroom.hawaiianairlines.com. Retrieved December 5, 2018.
  3. ^ a b c "Hawaiian 2018 Profit". Hawaiianairlines.com. Hawaiian Airlines. January 29, 2019. Retrieved May 16, 2019.
  4. ^ "Hawaiian Airlines Company Profile". craft.com. Retrieved October 17, 2019.
  5. ^ Aloha and Welcome Aboard! Hawaiian Airlines In-Flight Safety Video (Motion picture). Honolulu: Hawaiian Airlines. August 18, 2015. Event occurs at 0:35. Retrieved April 23, 2017.
  6. ^ "ʻŌlelo Ola o ka ʻĀina" [Living Language of the Land] (PDF) (in Hawaiian). Royal Hawaiian Center. September 15, 2010. Retrieved April 23, 2017.
  7. ^ "Honolulu CDP, HI Archived February 18, 2008, at the Wayback Machine." U.S. Census Bureau. Retrieved on May 21, 2009.
  8. ^ "Corporate Headquarters." Hawaiian Airlines. Retrieved on May 20, 2009. "Headquarters: Hawaiian Airlines 3375 Koapaka Street, G-350 Honolulu, HI 96819"
  9. ^ "Corporate Information and Fact Sheet". Hawaiian Airlines. Retrieved November 9, 2008.
  10. ^ a b "History of Hawaiian Airlines". Hawaiian Airlines. Retrieved March 7, 2011.
  11. ^ Kelly, Jim (June 1, 2006). "Hawaiian Airlines continues on-time streak". American City Business Journals.
  12. ^ "Hawaiian Airlines ranks first in punctuality, fewest cancellations". Honolulu Star-Advertiser. January 11, 2013. Retrieved December 10, 2015.
  13. ^ "Hawaiian Airlines Extends Its Top-Rated Service Excellence in September". PR Newswire. The Free Library. November 2, 2006. Retrieved April 21, 2014.
  14. ^ a b Engle, Erika (July 14, 2009). "The Buzz: Hawaiian Air's first plane in 1929 is returning home". Honolulu Star-Bulletin. Retrieved March 6, 2011.
  15. ^ a b "Hawaiian Welcomes Home First Airplane – 1929 Bellanca CH-300 Pacemaker" (Press release). Hawaiian Airlines. October 9, 2009. Retrieved October 25, 2009.
  16. ^ "Hawaiian Airlines 75 Years of Service – Timeline". Hawaiian Airlines. Retrieved June 1, 2007.
  17. ^ a b Hawaii Nine-0 Airliner World March 2020 pages 86-97
  18. ^ "Directory: World Airlines". Flight International. April 3, 2007. p. 90.
  19. ^ Gradidge, 2006, p. 230
  20. ^ Gradidge, 1997, p. 95
  21. ^ a b Forman, Peter (2005). Wings of Paradise: Hawaii's Incomparable Airlines. Kailua, HI: Barnstormer Books. ISBN 978-0-9701594-4-1.
  22. ^ a b Kephart, Linda (June 1985). "Prepare for Take-Off: Hawaii's Interisland Airlines Are Searching for Bluer, More Profitable Skies". Hawaii Business. ProQuest 212636663.
  23. ^ a b Chang, Diane (June 1986). "Takeovers Taking Off". Hawaii Business. ProQuest 212627011.
  24. ^   Yoneyama, Tom (June 1988). "Hawaii's Turbulent Skies". Hawaii Business. ProQuest 212586049.
  25. ^ Jokiel, Lucy (May 1987). "Maui's Many Growing Pains". Hawaii Business. ProQuest 212584554.
  26. ^ a b Smith, Bruce (October 11, 1993). "Hawaiian Managers seek to Trade Debt for Equity". Aviation Week & Space Technology. ProQuest 206042187.
  27. ^ a b Phillips, Edwards (September 19, 1994). "Hawaiian Rises from Bankruptcy". Aviation Week & Space Technology. ProQuest 206042187.
  28. ^ "Hawaiian Airlines to Launch Daily Nonstop Service Between San José/Silicon Valley and Honolulu Starting October 1". sjc.org. Archived from the original on June 13, 2010. Retrieved June 23, 2010.
  29. ^ "Hawaiian wins travel magazine honors". bizjournals.com. Retrieved March 16, 2019.
  30. ^ Air New Zealand (July 24, 2007). "Air New Zealand announces $45 million heavy maintenance contract for Hawaiian Airlines Boeing 767s". Press release. Air New Zealand. Archived from the original on July 17, 2012. Retrieved February 14, 2009.
  31. ^ "Hawaiian Airlines To Launch Manila Flights" (Press release). Hawaiian Airlines. August 27, 2007. Retrieved August 28, 2007.
  32. ^ "Hawaiian Air launches service to Manila in March". The Honolulu Advertiser. August 27, 2007. Retrieved August 28, 2007.
  33. ^ "Hawaiian to start Honolulu-Oakland flight". American City Business Journals. April 3, 2008.
  34. ^ Yonan, Alan Jr. (February 17, 2010). "Hawaiian bidding for Tokyo route". Honolulu Advertiser. Retrieved March 6, 2011.
  35. ^ "Hawaiian Begins Flights to Tokyo's Haneda Airport" (Press release). Hawaiian Airlines. November 18, 2010. Retrieved February 8, 2011.
  36. ^ Consillio, Kristen (October 7, 2010). "Hawaiian eyes code-share with All Nippon". Honolulu Star-Advertiser. Retrieved March 6, 2011.
  37. ^ a b Segal, Dave (January 12, 2011). "Hawaiian Air makes first flight to South Korea". Honolulu Star-Advertiser. Retrieved February 8, 2011.
  38. ^ Hawaiian airlines renovating inter-island terminal check-in lobby at Honolulu International Airport, Honolulu Star-Advertiser retrieved 2011-03-31
  39. ^ Segal, Dave (February 14, 2011). "Hawaiian Airlines adds Osaka route". Honolulu Star-Advertiser. Retrieved February 14, 2011.
  40. ^ 14 May 2012 (November 17, 2011). "Hawaiian Airlines signs firm order for five more A330s | Airbus News & Events". Airbus.com. Retrieved May 17, 2012.
  41. ^ "Hawaiian Airlines : Investor Relations : Press Releases". Investor.hawaiianairlines.com. Retrieved May 17, 2012.
  42. ^ a b "Hawaiian Airlines plans route between Kona and Tokyo's Haneda Airport". August 30, 2012. Retrieved August 30, 2012.
  43. ^ "DOT rejects Hawaiian Airlines' request for Kona-Haneda route". November 16, 2012. Archived from the original on January 20, 2013. Retrieved November 16, 2012.
  44. ^ "Fast-growing Hawaiian Airlines to add Taiwan flights". USA Today. December 3, 2012. Retrieved December 3, 2012.
  45. ^ "Ohana by Hawaiian". Retrieved February 11, 2013.
  46. ^ "Hawaiian Airlines to start service to China". The Huffington Post. Associated Press. April 10, 2013. Retrieved April 10, 2013.
  47. ^ "Archived copy". Archived from the original on July 16, 2013. Retrieved January 15, 2017.CS1 maint: archived copy as title (link)
  48. ^ "Hawaiian Airlines accelerates Kahului-Los Angeles service". Khon2.com. March 12, 2014. Retrieved January 5, 2015.
  49. ^ "Hawaiian Airlines to launch direct flights from Kahului to San Francisco". Khon2.com. August 14, 2014. Retrieved January 5, 2015.
  50. ^ "Hawaiian Airlines hopes to expand successful Japan service with Tokyo-Kona route". khon2.com. January 5, 2015. Retrieved January 5, 2015.
  51. ^ "DOT Won't Let Hawaiian Airlines Fly Kona-Tokyo Route, CEO Responds". International Meetings Review. March 31, 2015. Retrieved April 22, 2015.
  52. ^ "A New Look Unveiled". Retrieved May 1, 2017.
  53. ^ "Boeing 787-9 "Dreamliner" to Join Hawaiian Airlines Fleet". Prnewswire.com. Retrieved March 6, 2018.
  54. ^ "After dismal earnings report, Hawaiian Airlines expected to move ahead with layoffs". Hawaii News Now. July 28, 2020. Retrieved August 14, 2020.
  55. ^ "COVID-19: Mandatory 14-Day Quarantine for all Arriving Passengers Remains; Partial Interisland Quarantine Reinstated Beginning August 11". Hawaii Tourism Authority. Retrieved August 17, 2020.
  56. ^ bizjournals.com https://www.bizjournals.com/pacific/news/2020/07/30/hawaiian-airlines-second-quarter-earnings-report.html. Retrieved August 18, 2020. Missing or empty |title= (help)
  57. ^ "Hawaiian Airlines warns 2,000 could be laid off this fall". KHON2. July 31, 2020. Retrieved August 18, 2020.
  58. ^ Schaefers, Allison (May 27, 2021). "Hawaiian Airlines ends 'Ohana by Hawaiian service". Honolulu Star-Advertiser. Archived from the original on May 28, 2021. Retrieved May 27, 2021.
  59. ^ "Investor Relations Overview." Hawaiian Airlines. Retrieved on March 1, 2012.
  60. ^ "Hawaiian Holdings will trade on Nasdaq". American City Business Journals. May 20, 2008.
  61. ^ "Russell 3000 adds Hawaiian Holdings". American City Business Journals. June 30, 2008.
  62. ^ a b c "Hawaiian Holdings, Inc. Annual Report 2016". Hawaiian Holdings. March 31, 2017.
  63. ^ a b c d e "Hawaiian Holdings, Inc. Annual Report 2018" (PDF). Hawaiian Holdings. April 5, 2019.
  64. ^ "Hawaiian Holdings, Inc. Annual Report 2017" (PDF). Hawaiian Holdings. April 13, 2018.
  65. ^ "Hawaiian Holdings, Inc. Annual Report 2018" (PDF). Hawaiian Holdings. April 14, 2020.
  66. ^ "Hawaiian Holdings Reports 2020 Fourth Quarter and Full Year Financial Results". newsroom.hawaiianairlines.com. Retrieved April 3, 2021.
  67. ^ "Hawaiian Airlines makes additional job cuts, reduces number of involuntary furloughs". bizjournals.com. Retrieved April 3, 2021.
  68. ^ "Hawaiian Airlines content with its B717s". Ch-Aviation. Retrieved April 3, 2021.
  69. ^ "Hawaiian Airlines Partners". Hawaiianair.com. Retrieved January 16, 2018.
  70. ^ African News Agency (April 25, 2017). "SAA and Hawaiian Airlines strike deal". The Citizen. Retrieved April 25, 2017.
  71. ^ "Our Fleet Hawaiian Airlines". Hawaiian Airlines. Retrieved February 6, 2018.
  72. ^ "Hawaiian Airlines Fleet Details and History". Planespotters.net. March 18, 2017. Retrieved March 24, 2017.
  73. ^ "'Ohana by Hawaiian Fleet Details and History". Planespotters.net. Retrieved July 26, 2018.
  74. ^ a b "Hawaiian Airlines Gambles on Big New Business Class Cabin". finance.yahoo.com. Retrieved October 25, 2021.
  75. ^ Flynn, David (October 28, 2020). "Hawaiian Airlines' first Boeing 787-9 due in September 2022". Executive Traveller. Retrieved October 27, 2020.
  76. ^ "Boeing, Hawaiian Airlines Finalize Order For Up To 20 787 Dreamliners". MediaRoom. Retrieved January 20, 2019.
  77. ^ Choo, Dave (October–November 2009). "Guiding Stars". Hana Hou!.
  78. ^ Hawaiian Airlines. "Aircraft Names" (PDF). Hawaiian Airlines. Retrieved December 19, 2018.
  79. ^ "Production List Search". Planespotters.net. Retrieved July 26, 2018.
  80. ^ "Hawaiian adding 4 planes to interisland fleet". American City Business Journals. June 4, 2008.
  81. ^ "Hawaiian Airlines adds A321 Inter-Island service from Jan 2020". Routesonline. Retrieved August 8, 2020.
  82. ^ "Hawaiian Signs With Airbus, Rolls-Royce as Part of Long-Range Fleet Plan" (Press release). Hawaiian Airlines. November 28, 2007. Archived from the original on January 1, 2009. Retrieved November 28, 2007.
  83. ^ "Hawaiian Airlines to Add Two New Airbus A330s" (Press release). Hawaiian Airlines. October 27, 2008. Archived from the original on January 1, 2009. Retrieved October 27, 2008.
  84. ^ "Hawaiian Adds Another New Airbus A330, Moves Up Introductions to 2010" (Press release). Hawaiian Airlines. November 12, 2008. Archived from the original on January 1, 2009. Retrieved November 12, 2008.
  85. ^ "Hawaiian Airlines Orders Six More A330-200s". Airbus. Retrieved July 14, 2018.
  86. ^ "Air Lease Corp widening client base". CAPA - Centre for Aviation. Retrieved July 14, 2018.
  87. ^ "HKAC acquires A330-200 for Hawaiian Airlines – Aviation News – daily news dedicated to the global aviation industry". Aviationnews-online.com. Retrieved July 14, 2018.
  88. ^ "Jackson Square Aviation - Newsroom - Jackson Square Aviation Announces Sale Leaseback of New Airbus A330-200 Aircraft to Hawaiian Airlines". Jsa.com. Retrieved July 14, 2018.
  89. ^ "Hawaiian to lease an additional A330-200". Flightglobal.com. July 8, 2015. Retrieved July 14, 2018.
  90. ^ a b "Hawaiian Airlines Optimizes Fleet Plan". Newsroom.hawaiianairlines.com. Retrieved July 14, 2018.
  91. ^ Trimble, Stephen (January 7, 2012). "Hawaiian signs MOU for 16 A321neos". Flightglobal.com. Retrieved February 11, 2013.
  92. ^ Blachly, Linda (March 25, 2013). "Hawaiian Airlines firms order for up to 25 A321neos". Air Transport World. Retrieved March 25, 2013.
  93. ^ "Boeing displaces Airbus at Hawaiian, wins 787-9 deal; airline cancels A330-800 order". Leeham. February 20, 2018.
  94. ^ Jon Hemmerdinger (February 22, 2018). "Hawaiian's A330-800 order remains in place, for now: airline". Flightglobal.
  95. ^ "Hawaiian signs for 10 787-9s and cancels A330-800 order". Flightglobal.com. March 6, 2018. Retrieved March 7, 2018.
  96. ^ "Farnborough: Hawaiian Airlines Finalize Deal for 20 787-9s - Airways Magazine". Airways Magazine. July 19, 2018. Retrieved July 26, 2018.
  97. ^ "Aerotransport.org Hawaiian Airlines fleet details". aerotransport.org. Retrieved April 3, 2015.
  98. ^ "Lockheed L-188 Electra production list". Rzjets.net. Retrieved January 28, 2016.
  99. ^ "History of Hawaiian Airlines". Hawaiian Airlines. 2008. Retrieved June 13, 2008.
  100. ^ http://www.timetableimages.com, April 25, 1966 Hawaiian Airlines system timetable
  101. ^ "Hawaiian Airlines Introduces New Extra Comfort Economy Seating". Retrieved October 29, 2013.
  102. ^ "Hawaiian Airlines Announces Premium Cabin Redesign of its Airbus A330 Fleet with Lie-Flat Seating". October 19, 2015. Retrieved December 10, 2015.
  103. ^ a b "Hawaiian Goes "Green" With New All-Natural Meals In Coach" (Press release). Hawaiian Airlines. April 22, 2009. Retrieved March 6, 2011.
  104. ^ a b "Hawaiian moves to cater to customers". Honolulu Star-Bulletin. April 18, 2010. Retrieved March 6, 2011.
  105. ^ Lutynec, Joanne (May 3, 2007). "Hawaiian Airlines introduces tasting menu". Slashfood.com. Archived from the original on September 28, 2011. Retrieved March 6, 2011.
  106. ^ a b "Hawaiian Air doubles down on free in-flight refreshments". aviationpros.com. August 7, 2012. Archived from the original on September 6, 2014. Retrieved August 20, 2012.
  107. ^ "Hawaiian Airlines Introduces New Meal Program, Designer Uniforms". Newsroom.hawaiianairlines.com. Retrieved January 2, 2018.
  108. ^ Newsroom, Hawaiian Airlines |. "Hawaiian Airlines Partners with Mana Up to Support Isle Entrepreneurs". Hawaiian Airlines | Newsroom. Retrieved May 2, 2019.
  109. ^ "Hawaiian Airlines partners with Honolulu e-commerce accelerator". bizjournals.com. Retrieved May 2, 2019.
  110. ^ "HawaiianMiles Membership Levels". Retrieved January 13, 2014.
  111. ^ "Airline Partner Programs". Retrieved May 17, 2017.
  112. ^ "HawaiianMiles: Book Award Flights - Hawaiian Airlines". hawaiianairlines.com. Retrieved April 3, 2015.
  113. ^ "Hawaiian Holdings 2017 Annual Report". Retrieved October 20, 2018.
  114. ^ "HawaiianMiles program updates". Retrieved August 25, 2021.
  115. ^ Ranter, Harro. "ASN Aircraft accident McDonnell Douglas DC-10-10 N132AA Papeete-Faaa Airport (PPT)". aviation-safety.net. Aviation Safety Network. Retrieved November 5, 2020.
  116. ^ Gutierrez, Ben. "2 injured as Hawaiian Airlines evacuates passengers from plane at Kahului Airport". hawaiinewsnow.com. Retrieved November 5, 2020.
  117. ^ a b Kakesako, Gregg K. (May 12, 2015). "Hawaiian Airlines plane, engine smoking, lands safely on Maui". Honolulu Star-Advertiser. Retrieved November 5, 2020.
  118. ^ Ranter, Harro. "ASN Aircraft accident Airbus A321-271N N204HA Los Angeles International Airport, CA (LAX)". aviation-safety.net. Aviation Safety Network. Retrieved November 5, 2020.
  119. ^ "Smoke In Cabin Forces Emergency Evacuation Of Hawaiian Airlines Flight From Oakland". KPIX-TV. August 22, 2019. Retrieved August 23, 2019.

External linksEdit