Welcome!

Hello, Elvira100, and welcome to Wikipedia! Thank you for your contributions. I hope you like the place and decide to stay. Here are some pages that you might find helpful:

I hope you enjoy editing here and being a Wikipedian! Please sign your messages on discussion pages using four tildes (~~~~); this will automatically insert your username and the date. If you need help, check out Wikipedia:Questions, ask me on my talk page, or ask your question and then place {{helpme}} before the question on your talk page. Again, welcome! --Ronz 16:48, 10 November 2007 (UTC)Reply

Re: Unsourced Section

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Hi Elvira. That's a great start on the sourcing, nice job. A lot of the language in the later paragraphs of that section read like blatant advertising, so I changed the wording, and in a couple cases, removed material not in the sources. There were some complains on the talk page about the advertisement-like bias as well. I placed {{fact}} tags after some sentences which really needed verification, and left others (that still should have them, but that I know are accurate) alone. Feel free to keep adding! DMCer (talk) 11:46, 13 December 2007 (UTC)Reply

Thanks. I will keep working on it.Elvira100 (talk) 14:06, 13 December 2007 (UTC)Reply
Nice job! Feel free to remove tags anywhere when you think it's appropriate to do so! I've made some more improvements, but it looks good as far as sources/links/neutrality. Thanks.--DMCer (talk) 19:55, 23 December 2007 (UTC)Reply

Yes, good job! I think a good next step would be to get it reviewed by a relevant Wikipedia:Project. --Ronz (talk) 19:12, 28 December 2007 (UTC)Reply

Elvira100,

I noticed you changed my posting again on the Net Promoter Score page. Per your earlier change, you said that I posted my own white paper. In the new posting that you removed, I did not cite my white paper in the free download. The free download is now the reprint of my article that appeared in the Quality Progress magazine (published in June 2008). I created the free download because users could not easily access the paper from the Quality Progress site. I've seen other postings on wikipedia using this same approach. Please let me know if this is acceptable. If it is, I will repost .

Bobehayes (talk) 21:50, 6 September 2008 (UTC)Reply

Please see your own talk page for a description of the reasons for dis-allowing the reference to your article. Essentially, it is similar to the issues DMCer and Ronz have raised about other edits, violating WP:NPOV, which has to do with self-sourcing and establishing a neutral point of view in articles. -- Elvira100 (talk) 16:29, 10 September 2008 (UTC)Reply


July 2012

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  Please do not add promotional material to Wikipedia, as you did to Net Promoter. While objective prose about beliefs, products or services is acceptable, Wikipedia is not intended to be a vehicle for soapboxing, advertising or promotion. Thank you.

See also WP:COI in case it might apply. --Ronz (talk) 15:55, 3 July 2012 (UTC)Reply

Loyalty business model

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I appreciate what you wrote in the alert-message I read. Either Vikan Mittal or someone who knows about him has been inserting references to him all over WP in an unrelenting advertising campaign. WP is not made for that. Iss246 (talk) 18:25, 12 April 2016 (UTC)Reply

Your submission at Articles for creation: Rob Markey (February 22)

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Your recent article submission to Articles for Creation has been reviewed! Unfortunately, it has not been accepted at this time. The reasons left by AngusWOOF were:  The comment the reviewer left was: Please check the submission for any additional comments left by the reviewer. You are encouraged to edit the submission to address the issues raised and resubmit when they have been resolved.
AngusWOOF (barksniff) 02:46, 22 February 2019 (UTC)Reply
 
Hello, Elvira100! Having an article declined at Articles for Creation can be disappointing. If you are wondering why your article submission was declined, please post a question at the Articles for creation help desk. If you have any other questions about your editing experience, we'd love to help you at the Teahouse, a friendly space on Wikipedia where experienced editors lend a hand to help new editors like yourself! See you there! AngusWOOF (barksniff) 02:46, 22 February 2019 (UTC)Reply

Your draft article, Draft:Rob Markey

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Hello, Elvira100. It has been over six months since you last edited the Articles for Creation submission or Draft page you started, "Rob Markey".

In accordance with our policy that Wikipedia is not for the indefinite hosting of material deemed unsuitable for the encyclopedia mainspace, the draft has been nominated for deletion. If you plan on working on it further, or editing it to address the issues raised if it was declined, simply edit the submission and remove the {{db-afc}}, {{db-draft}}, or {{db-g13}} code.

If your submission has already been deleted by the time you get there, and you wish to retrieve it, you can request its undeletion by following the instructions at this link. An administrator will, in most cases, restore the submission so you can continue to work on it.

Thank you for your submission to Wikipedia! JMHamo (talk) 20:06, 31 August 2019 (UTC)Reply

Your submission at Articles for creation: Rob Markey

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Rob Markey, which you submitted to Articles for creation, has been created.

Congratulations, and thank you for helping expand the scope of Wikipedia! We hope you will continue making quality contributions.

Since you have made at least 10 edits over more than four days, you can now create articles yourself without posting a request. However, you may continue submitting work to Articles for creation if you prefer.

If you have any questions, you are welcome to ask at the help desk. Once you have made at least 10 edits and had an account for at least four days, you will have the option to create articles yourself without posting a request to Articles for creation.

If you would like to help us improve this process, please consider leaving us some feedback.

Thanks again, and happy editing!

1292simon (talk) 09:50, 11 May 2020 (UTC)Reply

May 2020

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Hello Elvira100. The nature of your edits, such as the one you made to Rob Markey, gives the impression you have an undisclosed financial stake in promoting a topic, but you have not complied with Wikipedia's mandatory paid editing disclosure requirements. Paid advocacy is a category of conflict of interest (COI) editing that involves being compensated by a person, group, company or organization to use Wikipedia to promote their interests. Undisclosed paid advocacy is prohibited by our policies on neutral point of view and what Wikipedia is not, and is an especially egregious type of COI; the Wikimedia Foundation regards it as a "black hat" practice akin to black-hat SEO.

Paid advocates are very strongly discouraged from direct article editing, and should instead propose changes on the talk page of the article in question if an article exists. If the article does not exist, paid advocates are extremely strongly discouraged from attempting to write an article at all. At best, any proposed article creation should be submitted through the articles for creation process, rather than directly.

Regardless, if you are receiving or expect to receive compensation for your edits, broadly construed, you are required by the Wikimedia Terms of Use to disclose your employer, client and affiliation. You can post such a mandatory disclosure to your user page at User:Elvira100. The template {{Paid}} can be used for this purpose – e.g. in the form: {{paid|user=Elvira100|employer=InsertName|client=InsertName}}. If I am mistaken – you are not being directly or indirectly compensated for your edits – please state that in response to this message. Otherwise, please provide the required disclosure. In either case, do not edit further until you answer this message. signed, Rosguill talk 04:21, 13 May 2020 (UTC)Reply

Hi User:Rosguill,
I am not being paid by anyone. I have an interest in the topic because of my work, but I have no COI.

Elvira100 (talk) 21:46, 18 May 2020 (UTC)Reply

Elvira100, given your editing history, I'm not sure that I'm willing to buy a simple denial, and suspect that in addition to Markey you seem to likely have some sort of affiliation with Bain & Company, Net Promoter, or Fred Reichheld as well. If you disagree with this and have nothing to disclose, let me know and we can resolve the issue at the conflict of interest noticeboard. signed, Rosguill talk 03:13, 19 May 2020 (UTC)Reply
User:Rosguill, thanks for the link to the CoI noticeboard. You are correct that I don't do much editing -- just stuff that interests me and that I stumble across. In case it helps you understand the situation, I am a former consultant (not at Bain, by the way), working in the customer experience field. I am a longtime fan of Fred Reichheld, and also (more recently) of Rob Markey. I have read their books and I use NPS in my work. I have met Fred once at a conference, and I have heard both of them talk several times over the years. I don't work for them, and I don't work for Bain. No one pays me to do this. It's just something I do every now and then. Not sure what else to tell you that could be helpful. If there's something that would help, please let me know. Elvira100 (talk) 22:22, 20 May 2020 (UTC)Reply
Having reviewed the edits I was looking at again, while some behavior looked suspicious in isolation, I think that in the context of additional edits to those same articles they appear more reasonable, so I don't think any further action is needed. Thank you for your additional clarification as well. signed, Rosguill talk 23:17, 20 May 2020 (UTC)Reply