Foodpanda (stylized as foodpanda) is a German mobile food delivery marketplace headquartered in Berlin, Germany, operating in 40 countries and territories . The service allows users to select from local restaurants and place orders via its mobile applications as well as its websites. The company has partnered with over 27,095 restaurants in 193 cities and works with over 15,733 delivery riders. The firm was acquired by Delivery Hero in early December 2016.
Type of site
|Founder(s)||Ralf Wenzel |
|Key people||Julian Dames (CMO)|
|Industry||Online food ordering|
The Foodpanda group was founded by Ralf Wenzel, Rohit Chadda, Ben Bauer, Felix Plog in 2012. foodpanda's Singapore business was launched by Lukas Nagel and Rico Wyder. In February 2014, Foodpanda acquired its main rival in Pakistan Eat Oye!. In November 2016 the company sold its Delivery Club business in Russia to mail.ru for $100 million. In December 2016, the Foodpanda group was acquired by the German competitor Delivery Hero. Foodpanda's business in India was acquired by Ola for all share deal on 11 December 2017.
Foodpanda processes and sends orders directly to partner restaurants, which then deliver to their customers. The service is available via its websites and mobile applications. Customers order food by entering their postcodes on the site and browsing for food from a list of restaurants. They can create meals by browsing restaurant menus and selecting items they want to order before entering an address and proceeding to the checkout. Restaurants receive these orders and then deliver to customers. Food panda sends out an SMS to confirm orders and their estimated delivery time.
Foodpanda accepts orders via its websites and mobile applications. It connects customers with restaurants that offer food delivery in their area and lets them choose, order and pay online. Foodpanda also has a review section on restaurant pages, where customers can comment on sales process, delivery, taste and overall impression of restaurants.
The company raised a total of $318 million in venture capital. Foodpanda raised $20 million in initial funding from Investment AB Kinnevik, Phenomen Ventures and Rocket Internet in April 2013. In September 2013, iMENA Holdings invested $8 Million. In February 2014, there was another funding round of $20 million from a group of investors, including Phenomen Ventures. On August 11, the company announced that it has collected another $60 million in financing from a group of investors. In March 2015, the company announced it has raised over $110 million from Rocket Internet, as well as other investors. Less than two months later, a group of investors, including Goldman Sachs, invested over $100 Million in Foodpanda.
The Delivery Hero group consists of multiple international brands. Foodpanda in Asia and Eastern Europe, Foodora in Europe, Australia and Canada, hellofood in the Middle East, Delivery Club in Russia, 24h in UAE, NetPincer in Hungary, Donesi.com in Serbia, Bosnia & Herzegovina and Montenegro, Pauza in Croatia, and Otlob in Egypt and foodpanda in Pakistan .
Foodpanda is operating in 40 countries in Asia, Eastern Europe and Middle East, including
- Bosnia & Herzegovina
- Ivory Coast
- Saudi Arabia
- United Arab Emirates
- Egypt (under the name "Otlob")
- Hong Kong
- India (not under the same group)
- Saudi Arabia (as Hunger Station)
On November 1, 2017 foodpanda re-branded from Orange to Pink with updated logo across all the countries. The rebrand follows its acquisition by tech giant Delivery Hero in December 2016, changing its brand colour from orange to pink. While the iconic panda will still remain at the forefront of its logo, it has been tweaked into a rounder and more “modern” version. According to the company, the new logo aims to be more memorable. Also, foodpanda’s font has also been updated to be more contemporary, which is in line with the brand’s new direction. Pink is also the signature colour of its sister company foodora. The rebranding will roll out globally in 190 cities across 11 countries (except India where the business was sold to Ola Cabs) including Singapore, Malaysia, Hong Kong, the Philippines, Taiwan and Thailand. Besides new brand identity the company also launched a new app and front end with added value for the customers, including an improved user-friendly interface or features such as the live tracking of orders and dynamic delivery times. As part of the new look, the company had to work on its app, website and other digital platforms, before moving on to over 1,500 restaurant partners in Singapore to replace all of its orange restaurant collaterals.
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