Google Docs is a word processor included as part of a free, web-based software office suite offered by Google within its Google Drive service. This service also includes Google Sheets and Google Slides, a spreadsheet and presentation program respectively. Google Docs is available as a web application, mobile app for Android, iOS, Windows, BlackBerry, and as a desktop application on Google's ChromeOS. The app is compatible with Microsoft Office file formats. The application allows users to create and edit files online while collaborating with other users in real-time. Edits are tracked by user with a revision history presenting changes. An editor's position is highlighted with an editor-specific color and cursor. A permissions system regulates what users can do. Updates have introduced features using machine learning, including "Explore", offering search results based on the contents of a document, and "Action items", allowing users to assign tasks to other users.
Google Docs icon
An example of a document in Google Docs
|Initial release||March 9, 2006|
|Operating system||Android, iOS, macOS, Windows, BlackBerry, ChromeOS|
|Platform||Google, Apple, Microsoft|
|Available in||83 languages|
- 1 History
- 2 Platforms
- 3 Features
- 4 Reception
- 5 Issues
- 6 References
- 7 External links
Google's Drive originated from two separate products, Writely and XL2Web. Writely was a web-based word processor created by the software company Upstartle and launched in August 2005. It began as an experiment by programmers Sam Schillace, Steve Newman and Claudia Carpenter, trying out the then-new Ajax technology and the "content editable" function in browsers. On March 9, 2006, Google announced that it had acquired Upstartle. In July 2009, Google dropped the beta testing status from Google Docs. In March 2010, Google acquired DocVerse, an online document collaboration company. DocVerse allowed multiple user online collaboration on Microsoft Word documents, as well as other Microsoft Office formats, such as Excel and PowerPoint. Improvements based on DocVerse were announced and deployed in April 2010. In June 2012, Google acquired Quickoffice, a freeware proprietary productivity suite for mobile devices. In October 2012, Google renamed the Drive products and Google Documents became Google Docs. At the same time, Chrome apps were released, which provided shortcuts to the service on Chrome's new tab page. In February 2019, Google announced grammar suggestions in Docs, expanding their spell check by using machine translation techniques to help catch tricky grammatical errors.
Google Docs is available as a web application supported on Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Apple Safari web browsers. Users can access all Docs, as well as other files, collectively through the Google Drive website. In June 2014, Google rolled out a dedicated website homepage for Docs, that contains only files created with the service. In 2014, Google launched a dedicated mobile app for Docs on the Android and iOS mobile operating systems. In 2015, the mobile website for Docs was updated with a "simpler, more uniform" interface, and while users can read files through the mobile websites, users trying to edit will be redirected towards the dedicated mobile app, thus preventing editing on the mobile web.
|Initial release||August 19, 2009|
|Type||Web application framework, scripting language|
Collaboration and revision historyEdit
Google Docs and the other apps in the Google Drive suite serve as a collaborative tool for cooperative editing of documents in real-time. Documents can be shared, opened, and edited by multiple users simultaneously and users are able to see character-by-character changes as other collaborators make edits. Changes are automatically saved to Google's servers, and a revision history is automatically kept so past edits may be viewed and reverted to. An editor's current position is represented with an editor-specific color/cursor, so if another editor happens to be viewing that part of the document they can see edits as they occur. A sidebar chat functionality allows collaborators to discuss edits. The revision history allows users to see the additions made to a document, with each author distinguished by color. Only adjacent revisions can be compared, and users cannot control how frequently revisions are saved. Files can be exported to a user's local computer in a variety of formats (ODF, HTML, PDF, RTF, Text, Office Open XML). Files can be tagged and archived for organizational purposes.
In March 2014, Google introduced add-ons; new tools from third-party developers that add more features for Google Docs. In order to view and edit documents offline on a computer, users need to be using the Google Chrome web browser. A Chrome extension, Google Docs Offline, allows users to enable offline support for Docs files on the Google Drive website. The Android and iOS apps natively support offline editing.4
In June 2014, Google introduced "Suggested edits" in Google Docs; as part of the "commenting access" permission, participants can come up with suggestions for edits that the author can accept or reject, in contrast to full editing ability. In October 2016, Google announced "Action items" for Docs. If a user writes phrases such as "Ryan to follow up on the keynote script", the service will intelligently assign that action to "Ryan". Google states this will make it easier for other collaborators to see which person is responsible for what task. When a user visits Google Drive, Docs, Sheets or Slides, any files with tasks assigned to them will be highlighted with a badge.
A basic research tool was introduced in 2012, later expanded into "Explore", launched in September 2016, enabling additional functionality through machine learning. In Google Docs, Explore shows relevant Google search results based on information in the document, simplifying information gathering. Users can also mark specific document text, press Explore and see search results based on the marked text only.
In December 2016, Google introduced a quick citations feature to Google Docs. The quick citation tool allows users to "insert citations as footnotes with the click of a button" on the web through the Explore feature introduced in September. The citation feature also marked the launch of the Explore functionalities in G Suite for Education accounts.
Supported file formatsEdit
Files in the following formats can be viewed and converted to the Docs format:
- For documents: .doc (if newer than Microsoft Office 95), .docx, .docm .dot, .dotx, .dotm, .html, plain text (.txt), .rtf, .odt
- Up to 1.02 million characters, regardless of the number of pages or font size. Document files converted to .gdoc Docs format cannot be larger than 50 MB. Images inserted cannot be larger than 50 MB, and must be in either .jpg, .png, or non-animated .gif formats.
Google Docs and the Drive suite are free of charge for use by individuals, but are also available as part of Google's business-centered G Suite, enabling additional business-focused functionality on payment of a monthly subscription.
A simple find and replace tool is available. The Drive suite includes a web clipboard tool that allows users to copy and paste content between Google Docs, Google Sheets, Google Slides and Drawings. The web clipboard can also be used for copying and pasting content between different computers. Copied items are stored on Google's servers for up to 30 days. For most copying and pasting, Google Docs also supports keyboard shortcuts. Google offers an extension for the Google Chrome web browser called Office editing for Docs, Sheets and Slides that enables users to view and edit Microsoft Word documents on Google Chrome, via the Docs app. The extension can be used for opening Office files stored on the computer using Chrome, as well as for opening Office files encountered on the web (in the form of email attachments, web search results, etc.) without having to download them. The extension is installed on Chrome OS by default.Google Cloud Connect was a plug-in for Microsoft Office 2003, 2007 and 2010 that could automatically store and synchronize any Word document to Google Docs (before the introduction of Drive) in Google Docs or Microsoft Office formats. The online copy was automatically updated each time the Microsoft Word document was saved. Microsoft Word documents could be edited offline and synchronized later when online. Google Cloud Connect maintained previous Microsoft Word document versions and allowed multiple users to collaborate by working on the same document at the same time. Google Cloud Connect was discontinued in April 2013 as, according to Google, Google Drive achieves all of the above tasks, "with better results".
In a December 2016 review of Google Docs and the Drive software suite, Edward Mendelsohn of PC Magazine wrote that the suite was "visually elegant" with "effortless collaboration", but that Docs, as paired with Sheets and Slides, was "less powerful than desktop-based suites". Comparing Google's office suite with Microsoft's and Apple's, he stated that "Docs exists only in your Web browser", meaning that users have "more limited feature set" than "the spacious, high-powered setting of a desktop app". He wrote that offline support required a plug-in, describing it as "less convenient than a desktop app, and you have to remember to install it before you need it". Mendelsohn praised the user interface, describing it as "elegant, highly usable" with "fast performance", and that the revision history "alerts you to recent changes, and stores fine-grained records of revisions". Regarding the Explore functionality, he credited it for being the "niftiest new feature" in the suite and that it surpassed comparable features in Microsoft Office. He described the quality of imports of Word files as "impressive fidelity". He summarized by praised Docs and the Drive suite for having "the best balance of speed and power, and the best collaboration features, too", while noting that "it lacks a few features offered by Microsoft Office 365, but it was also faster to load and save in our testing".
2017 phishing incidentEdit
In May 2017, a phishing attack impersonating a Google Docs sharing email spread on the Internet. The attack sent emails pretending to be someone the target knew, requesting to share a document with them. Once the link in the email was pressed, users were directed to a real Google account permissions page where the phishing software, a third-party app named "Google Docs", requested access to the user's Google account. Once granted, the software received access to the user's Gmail messages and address book, and sent new fraudulent document invitations to their contacts. The phishing attack was described by media outlets as "massive" and "widespread", and The Next Web's Napier Lopez wrote that it's "very easy to fall for". One of the reasons the attack was so effective was that its email messages passed through spam and security software, and used a real Google address. Within hours, the attack was stopped and fixed by Google, with a spokesperson stating that "We have taken action to protect users against an email impersonating Google Docs, and have disabled offending accounts. We've removed the fake pages, pushed updates through Safe Browsing, and our abuse team is working to prevent this kind of spoofing from happening again". On the same day, Google updated Gmail on Android to feature protection from phishing attacks. Media outlets noticed that, while the added protection was announced on the same day as the attack, it "may not have prevented this week's attack, however, as that attack involved a malicious and fake "Google Docs" app that was hosted on Google's own domain". In early May 2017, Ars Technica reported that "at least three security researchers" had raised issues about the threat, one of them in October 2011, and that the attacker or attackers behind the actual incident "may have copied the technique from a proof of concept posted by one security researcher to GitHub in February". Furthermore, the report noted that Google had been repeatedly warned by researchers about the potential threat, with security researcher Greg Carson telling Ars Technica that "I don't think Google fully understood how severely this could be abused, but certainly hackers did".
2017 "Terms of Service" errorEdit
In October 2017, Google released a server-side update to its codebase, which started incorrectly flagging random documents as unspecified violations of its "Terms of Service" policies. A fix was released shortly afterwards, though the issue became noteworthy for the extent of Google's control over users' content, including its analysis of the contents of documents, as well as for its ability to shut users out at any time, including during critical moments of work.
- Hill, Ian (June 18, 2013). "18 New Languages for Drive, Docs, Sheets, and Slides". Google Drive Blog. Google. Retrieved October 29, 2016.
- "About Fusion Tables". Fusion Tables Help. Google. Retrieved January 14, 2017.
- Chang, Emily (October 5, 2005). "eHub Interviews Writely". eHub. Archived from the original on July 22, 2011. Retrieved October 29, 2016.
- Hamburger, Ellis (July 3, 2013). "Google Docs began as a hacked together experiment, says creator". The Verge. Vox Media. Retrieved October 29, 2016.
- Marshall, Matt (March 9, 2006). "Google acquires online word processor, Writely". VentureBeat. Retrieved June 1, 2017.
- Hinchcliffe, Dion (March 9, 2006). "It's official: Google acquires Writely". ZDNet. CBS Interactive. Retrieved June 1, 2017.
- Glotzbach, Matthew (July 7, 2009). "Google Apps is out of beta (yes, really)". Official Google Blog. Google. Retrieved October 30, 2016.
- Jackson, Rob (March 5, 2010). "Google Buys DocVerse For Office Collaboration: Chrome, Android & Wave Implications?". Phandroid. Retrieved October 20, 2016.
- Belomestnykh, Olga (April 15, 2010). "A rebuilt, more real time Google documents". Google Drive Blog. Google. Retrieved October 30, 2016.
- Warren, Alan (June 5, 2012). "Google + Quickoffice = get more done anytime, anywhere". Official Google Blog. Google. Retrieved October 30, 2016.
- Sawers, Paul (October 23, 2012). "Google Drive apps renamed "Docs, Sheets and Slides", now available in the Chrome Web Store". The Next Web. Retrieved October 30, 2016.
- Karcz, Anthony. "Google Docs Update Brings Grammar Checking To G Suite". Forbes. Retrieved 2019-03-03.
- "System requirements and browsers". Docs editors Help. Google. Retrieved December 16, 2016.
- "Dedicated desktop home pages for Google Docs, Sheets & Slides". G Suite Updates. Google. June 25, 2014. Retrieved December 16, 2016.
- Levee, Brian (April 30, 2014). "New mobile apps for Docs, Sheets and Slides—work offline and on the go". Official Google Blog. Google. Retrieved December 16, 2016.
- Tabone, Ryan (June 25, 2014). "Work with any file, on any device, any time with new Docs, Sheets, and Slides". Google Drive Blog. Google. Retrieved December 16, 2016.
- "New Google Slides, Docs, and Sheets apps for iOS". G Suite Updates. Google. August 25, 2014. Retrieved December 16, 2016.
- "A new look for the Google Docs, Sheets, and Slides viewers on the mobile web". G Suite Updates. Google. July 27, 2015. Retrieved December 16, 2016.
- Meyer, David (August 20, 2009). "Google Apps Script gets green light". CNet. Retrieved 26 March 2011.
- "See the history of changes made to a file". Docs editors Help. Google. Retrieved February 20, 2017.
- Gupta, Saurabh (March 11, 2014). "Bring a little something extra to Docs and Sheets with add-ons". Google Drive Blog. Google. Retrieved October 30, 2016.
- "Work on Google files offline". Drive Help. Google. Retrieved January 14, 2017.
- "Work on Google files offline". Drive Help. Google. Retrieved January 14, 2017.
- "Work on Google files offline". Drive Help. Google. Retrieved January 14, 2017.
- Weber, Ryan (October 19, 2016). "Five new ways to reach your goals faster with G Suite". The Keyword Google Blog. Google. Retrieved December 14, 2016.
- Duddu, Sarveshwar (May 15, 2012). "Find facts and do research inside Google Documents". Official Google Cloud Blog. Google. Retrieved December 14, 2016.
- Robertson, Adi (May 15, 2012). "Google Docs Research sidebar looks up terms, adds images, quotes, and citations". The Verge. Vox Media. Retrieved December 14, 2016.
- Weber, Harrison (May 15, 2012). "Useful! Google Docs introduces new sidebar research tool". The Next Web. Retrieved December 14, 2016.
- Ranjan, Ritcha (September 29, 2016). "Explore in Docs, Sheets and Slides makes work a breeze — and makes you look good, too". Google Docs Blog. Google. Retrieved December 16, 2016.
- Novet, Jordan (September 29, 2016). "Google updates Calendar, Drive, Docs, Sheets, and Slides with machine intelligence features". VentureBeat. Retrieved December 16, 2016.
- Allan, Darren (September 30, 2016). "Google wants to better challenge Microsoft Office with these new features". TechRadar. Future plc. Retrieved December 16, 2016.
- "Quickly and easily cite your sources with Explore in Google Docs". G Suite Updates. Google. December 5, 2016. Retrieved December 6, 2016.
- Palmer, Jordan (December 5, 2016). "Explore in Google Docs gets new quick source citations". Android Police. Retrieved December 6, 2016.
- Garun, Natt (December 5, 2016). "Google Docs adds a quick citation button just in time for finals season". The Verge. Vox Media. Retrieved December 6, 2016.
- "Work with Office files". Docs editors Help. Google. Retrieved October 30, 2016.
- "Files you can store in Google Drive". Drive Help. Google. Retrieved October 22, 2016.
- "Insert or delete images or videos". Docs editors Help. Google. Retrieved October 22, 2016.
- "G Suite - Choose a Plan". Retrieved October 30, 2016.
- "Copy and paste text and images". Retrieved October 30, 2016.
- "Office Editing for Docs, Sheets & Slides". Chrome Web Store. Google. Retrieved October 30, 2016.
- Sinha, Shan (February 24, 2011). "Google Cloud Connect for Microsoft Office available to all". Google Drive Blog. Google. Retrieved October 30, 2016.
- White, Charlie (February 24, 2011). "Now Anyone Can Sync Google Docs & Microsoft Office". Mashable. Retrieved October 30, 2016.
- "Migrate from Google Cloud Connect to Google Drive". Apps Documentation and Support. Google. Archived from the original on March 17, 2013.
- Mendelsohn, Edward (December 6, 2016). "Google Docs, Sheets, and Slides". PC Magazine. Ziff Davis. Archived from the original on March 10, 2017. Retrieved March 27, 2017.
- Robertson, Adi (May 3, 2017). "Google Docs users hit with sophisticated phishing attack". The Verge. Vox Media. Retrieved May 4, 2017.
- Lopez, Napier. "Massive Google Docs phishing attack swept the internet today [Updated]".
- Levin, Sam (May 3, 2017). "Google Docs users hit with sophisticated phishing attack in their inboxes". The Guardian. Guardian Media Group. Retrieved May 4, 2017.
- Steinberg, Joseph (May 3, 2017). "Do Not Open the Google Docs Email You Receive Today: It May Be a Scam". Inc. Mansueto Ventures. Retrieved May 7, 2017.
- Warren, Tom (May 3, 2017). "Google has fixed the massive Google Docs phishing attack". The Verge. Vox Media. Retrieved May 4, 2017.
- Morse, Andrew; Ng, Alfred (May 3, 2017). "Google shuts down massive Google Docs phishing scam". CNET. CBS Interactive. Retrieved May 4, 2017.
- Lawler, Richard (May 4, 2017). "Now the Android Gmail app keeps an eye out for phishing links". Engadget. AOL. Retrieved May 4, 2017.
- Tung, Liam (May 4, 2017). "Google gives Android Gmail users new shady link warnings amid fake Docs attack". ZDNet. CBS Interactive. Retrieved May 4, 2017.
- Perez, Sarah (May 4, 2017). "Google adds phishing protection to Gmail on Android". TechCrunch. AOL. Retrieved May 4, 2017.
- Gallagher, Sean (May 5, 2017). "Google phishing attack was foretold by researchers—and it may have used their code". Ars Technica. Condé Nast. Retrieved May 9, 2017.
- Carman, Ashley (October 31, 2017). "People are getting locked out of innocuous Google Docs for supposedly violating Terms of Service". The Verge. Vox Media. Retrieved December 14, 2017.
- Segarra, Lisa Marie (October 31, 2017). "It's Not Just You: Google Docs Is Mysteriously Locking People Out of Files Today". Fortune. Time Inc. Retrieved December 14, 2017.
- Locklear, Mallory (October 31, 2017). "Some Google Docs users are being locked out of their files (updated)". Engadget. Oath Inc. Retrieved December 14, 2017.
- Fung, Brian (October 31, 2017). "A mysterious message is locking Google Docs users out of their files". The Washington Post. Retrieved December 14, 2017.
- kansal, Deepak (April 5, 2018). "How to Highlight in Google Docs". Retrieved April 5, 2018.