Greater Anglia (train operating company)

  (Redirected from Abellio Greater Anglia)

Greater Anglia (legal name Abellio East Anglia Limited)[1] is a train operating company in Great Britain owned as a joint venture by Abellio, the international arm of the state-owned Dutch national rail operator Nederlandse Spoorwegen, and the Japanese trading company Mitsui & Co. It operates the East Anglia franchise, providing the commuter and intercity services from its Central London terminus at London Liverpool Street to Essex, Suffolk, Norfolk and parts of Hertfordshire and Cambridgeshire as well as many regional services throughout the East of England.

Greater Anglia
AbellioEastAnglia.svg
Greater Anglia 745010 Colchester.jpg
Class 745 at Colchester in February 2020
Franchise(s) Greater Anglia
5 February 2012 – 15 October 2016
East Anglia
16 October 2016 – 11 October 2025
Main region(s)Cambridgeshire, Essex, Norfolk & Suffolk
Other region(s)London & Hertfordshire
Fleet size
Stations called at170
Stations operated154
Parent companyAbellio (60%)
Mitsui & Co. (40%)
Other
Websitegreateranglia.co.uk
Route map
EastAngliaFranchise.svg

Abellio began operating the franchise, then known as the Greater Anglia franchise, in February 2012. Initially it traded under the same name until it rebranded as Abellio Greater Anglia in December 2013. In May 2015, the company's stopping metro services were transferred to London Overground and the precursor to Crossrail, TfL Rail.

The franchise was re-tendered as the East Anglia franchise and awarded to Abellio in August 2016. The company resumed trading as Greater Anglia on 16 October 2016 when the new franchise commenced. In January 2017, Abellio announced that subject to gaining Department for Transport approval, it had agreed to sell a 40% stake in the business to Mitsui. The sale was completed in March 2017.[2]

HistoryEdit

BackgroundEdit

 
Abellio Greater Anglia logo as used from December 2013 until October 2016

In December 2003 the Strategic Rail Authority awarded the Greater Anglia franchise to National Express, with One commencing operations starting on 1 April 2004.[3][4] The franchise was to run until March 2011, with provision for a three-year extension if performance targets were met.

In November 2009 the Department for Transport announced that National Express would not be granted the three-year extension for which it had met the criteria, after National Express East Coast had defaulted on the InterCity East Coast franchise.[5][6]

Following a change of government as a result of the 2010 general election, the Department for Transport announced in June 2010 that all refranchising would be put on hold while a review was conducted into the franchising process.[7] As a result, National Express East Anglia was granted an initial extension until October 2011, followed by another until February 2012.[8]

Abellio granted franchiseEdit

In March 2011 the Department for Transport announced that Abellio, Go-Ahead, and Stagecoach had been shortlisted to bid for the franchise.[9] In October 2011 it awarded the new franchise to Abellio; the services operated by National Express East Anglia transferred to Greater Anglia on 5 February 2012.[10][11][12]

The franchise was originally to run until July 2014. The reason for awarding a short franchise, at the same time as the government was speaking of a desire to move to longer franchises, was to allow the government to digest the recommendations of the McNulty Rail Value for Money study before letting a long-term franchise.

In March 2013 the Secretary of State for Transport announced the franchise would again be extended until 15 October 2016.[13] Greater Anglia was rebranded as Abellio Greater Anglia in December 2013.

On 31 May 2015 the Liverpool Street to Enfield Town, Cheshunt (via Seven Sisters) and Chingford services, as well as the Romford to Upminster service, transferred to London Overground Rail Operations.[14] On the same day, the Liverpool Street to Shenfield stopping services transferred to the TfL Rail concession managed by MTR.[15]

On 22 December 2014 the refurbishment of the company's fleet of Mark 3 carriages began, involving a total internal rewiring, new toilets with waste-retention tanks, improved Wi-Fi provision, plug sockets at each seat, and a complete refresh of body panels, carpets and seat covers. The refurbishment programme was completed in 2016.

Franchise renewalEdit

In June 2015, an Abellio (60%)/Stagecoach (40%) joint venture, FirstGroup and National Express were shortlisted to bid for the franchise.[16] In December 2015 it was announced that Stagecoach had pulled out of the joint bid with Abellio, and that Abellio would continue the bid alone.[17]

In August 2016, it was announced that Abellio had successfully bid to retain the franchise until 2025. A franchise commitment is to purchase 1,043 new carriages, 660 from Bombardier Transportation's Derby Litchurch Lane Works with the other 383 to be built by Stadler Rail.[18][19] In January 2017, Abellio announced that subject to gaining Department for Transport approval, it had agreed to sell a 40% stake in the business to Mitsui.[20]

In August 2017, amidst a background of ongoing rail strikes on a national level, Greater Anglia conductors voted in favour of going on strike in a dispute over planned ticket office closures and the planned introduction of more widespread driver-only operation on the Greater Anglia network.[21] Industrial action has been held on numerous occasions since October 2017, and the dispute remains unresolved as of February 2018; Greater Anglia has been criticised by the RMT for its alleged strike-breaking tactics.[22][23]

Franchise commitmentsEdit

Greater Anglia franchise (2012–2016)Edit

A number of improvements were planned during the first franchise period (2012-2016) which included:[10]

  • Improved station and ticket facilities and better information for passengers;
  • A text messaging service to keep passengers informed of any disruptions;
  • Extending Oyster card pay-as-you-go capabilities between London Liverpool Street and Shenfield/Hertford East;
  • Mobile-phone and print-at-home ticketing facilities;
  • 600 extra car park spaces at stations;
  • Additional bicycle storage facilities;
  • New automatic ticket barriers at Brentwood (no automatic ticket barrier was installed by Abellio Greater Anglia and management of the station later passed to TfL Rail).

East Anglia franchise (2016–2025)Edit

The following improvements have been planned as part of the Abellio bid for the East Anglia franchise (2016-2025):[24]

  • Replacement of the entire current fleet, with 1,043 new vehicles by September 2020 to run on the Regional, Intercity, Dutchflyer, Stansted Express, West Anglia and Great Eastern routes.
  • Extensive refurbishment of some of the existing vehicles, prior to replacement.
  • Raise Public Performance Measure scores to at least 92.9%.
  • Two weekday trains operating between Norwich and Ipswich to London with a journey time of 90 min and 60 min respectively.[25]
  • Free WiFi on trains and stations.
  • £60 million investment for station upgrades with a focus on Broxbourne, Cambridge, Cheshunt, Harlow Town and Southend Victoria stations.
  • Introduction of digital information screens on all stations with improvements in car and cycle parking (1,800 and 4,000 extra spaces respectively) along with upgrades to ticket offices and vending machines.
  • New ticketing programmes with offers for infrequent travellers and part-time workers.
  • Introduction of an automatic Delay Repay service for season and advance ticket holders.
  • £120 million of investment into depots with a new maintenance facility at Manningtree.
  • Hiring of twenty trainees per year and at least thirty apprenticeships by 2019.
  • Extension of the Gainsborough Line from Marks Tey to Colchester Town.[26]
  • Reintroduction of four direct Lowestoft to London services on the East Suffolk Line.
  • Improving the frequency of the Ipswich to Ely Line services to Peterborough from every two hours to hourly with some additional services extending to Colchester.
  • Improving the frequency of the Ipswich to Cambridge Line and East Suffolk Line services from every two hours to hourly respectively on Sundays.

ServicesEdit

As of December 2019, the following services operate during the off-peak period, Monday to Saturday:[27]

Intercity
Route tph Calling at Stock
London Liverpool Street - Norwich 1 Colchester, Manningtree, Ipswich, Diss 321
745/0
1 Stratford[a], Chelmsford, Colchester, Manningtree, Ipswich, Stowmarket, Diss
Great Eastern
Route tph Calling at Stock
London Liverpool Street - Southend Victoria 3 Stratford, Romford (1tph), Shenfield, Billericay, Wickford, Rayleigh, Hockley, Rochford, Southend Airport, Prittlewell 321
Wickford - Southminster 1 12 Battlesbridge, South Woodham Ferrers, North Fambridge, Althorne, Burnham-on-Crouch
London Liverpool Street - Ipswich 1 Stratford, Shenfield, Chelmsford, Hatfield Peverel, Witham, Kelvedon, Marks Tey, Colchester, Manningtree
2tpd continue to Stowmarket
321
360
London Liverpool Street - Colchester Town 1 Stratford, Romford, Shenfield, Chelmsford, Witham, Kelvedon, Marks Tey, Colchester
London Liverpool Street - Clacton-on-Sea 1 Stratford, Shenfield, Ingatestone, Chelmsford, Witham, Colchester, Wivenhoe, Thorpe-le-Soken
London Liverpool Street - Braintree 1 Stratford, Shenfield, Ingatestone, Chelmsford, Witham, White Notley, Cressing, Braintree Freeport
Colchester - Walton-on-the-Naze 1 Colchester Town (trains reverse), Hythe, Wivenhoe, Alresford, Great Bentley, Weeley, Thorpe-le-Soken, Kirby Cross, Frinton-on-Sea
Colchester - Colchester Town 1
Manningtree - Harwich Town 1 Mistley, Wrabness, Harwich International, Dovercourt
Marks Tey - Sudbury 1 Chappel & Wakes Colne, Bures 755
West Anglia
Route tph Calling at Stock
London Liverpool Street - Hertford East 2 Hackney Downs, Tottenham Hale, Meridian Water, Ponders End, Brimsdown, Enfield Lock, Waltham Cross, Cheshunt, Broxbourne, Rye House, St Margarets, Ware 317
379
Stratford - Meridian Water 2 Lea Bridge, Tottenham Hale, Northumberland Park
Stratford - Bishop's Stortford 1 Lea Bridge, Tottenham Hale, Waltham Cross, Cheshunt, Broxbourne, Harlow Town, Sawbridgeworth
1 Lea Bridge, Tottenham Hale, Northumberland Park, Enfield Lock, Cheshunt, Broxbourne, Roydon, Harlow Town, Harlow Mill, Sawbridgeworth
London Liverpool Street - Cambridge North 1 Tottenham Hale, Cheshunt, Broxbourne, Harlow Town, Bishop's Stortford, Audley End, Whittlesford Parkway, Cambridge
1 Tottenham Hale, Cheshunt, Broxbourne, Roydon, Harlow Town, Harlow Mill, Sawbridgeworth, Bishop's Stortford, Stansted Mountfitchet, Elsenham, Newport, Audley End, Great Chesterford, Whittlesford Parkway, Shelford, Cambridge
Regional
Route tph Calling at Stock
Ipswich - Felixstowe 1 Westerfield, Derby Road, Trimley 755
Ipswich - Lowestoft 1 Woodbridge, Melton, Wickham Market, Saxmundham, Darsham, Halesworth, Brampton,[b] Beccles, Oulton Broad South
Ipswich - Cambridge 1 Needham Market, Stowmarket, Elmswell, Thurston, Bury St Edmunds, Kennett (1tp2h), Newmarket, Dullingham (1tp2h)
Kennett and Dullingham are served by alternate trains.
Ipswich - Peterborough 12 Stowmarket, Bury St Edmunds, Ely, Manea, March, Whittlesea
Norwich - Sheringham 12 Salhouse (Norwich-bound only), Hoveton & Wroxham, Worstead (Sheringham-bound only), North Walsham, Cromer (trains reverse), West Runton
12 Salhouse (Sheringham-bound only), Hoveton & Wroxham, Worstead (Norwich-bound only), North Walsham, Gunton, Roughton Road, Cromer (trains reverse), West Runton
Norwich - Great Yarmouth 1 Brundall Gardens, Brundall, Lingwood, Acle
2tpd Brundall Gardens, Brundall, Buckenham, Cantley, Reedham, Berney Arms
Norwich - Lowestoft 12 Oulton Broad North
12 Brundall, Buckenham[b] (limited), Cantley, Reedham, Haddiscoe, Somerleyton, Oulton Broad North
Norwich - Stansted Airport 1 Wymondham, Spooner Row[b] (limited), Attleborough, Eccles Road (limited), Harling Road (limited), Thetford, Brandon, Lakenheath[b] (limited), Shippea Hill[b] (limited), Ely, Cambridge North, Cambridge, Whittlesford Parkway, Audley End

Airport rail linkEdit

Greater Anglia operates the Stansted Express sub-branded airport rail link between London Liverpool Street and Stansted Airport.[28]

Stansted Express
Route tph Calling at Stock
London Liverpool Street - Stansted Airport 2 Tottenham Hale, Bishop's Stortford 379
745/1
2 Tottenham Hale, Harlow Town, Stansted Mountfitchet (1tph)

Boat trainEdit

Greater Anglia operates the Dutchflyer sub-branded boat train between London Liverpool Street and Harwich International.[29] There is no special livery for trains.

Dutchflyer
Route tpd Calling at Stock
London Liverpool Street - Harwich International 4 Stratford, Shenfield, Chelmsford, Witham, Kelvedon, Marks Tey, Colchester, Manningtree 321
360
Cambridge - Harwich International 1 Dullingham, Newmarket, Kennett, Bury St Edmunds, Thurston, Elmswell, Stowmarket, Needham Market, Ipswich 755
Lowestoft - Harwich International 1 Oulton Broad South, Beccles, Brampton, Halesworth, Darsham, Saxmundham, Wickham Market, Melton, Woodbridge, Ipswich

PerformanceEdit

The latest punctuality statistics released by Network Rail for period 7 of 2013/2014 were 94.0% PPM (Public Performance Measure) down 1.0 percentage points on the same period last year and the MAA (Moving Annual Average) up to 12 October 2013 also fell slightly to 92.3%.[30] In 2013, Abellio Greater Anglia was named train operator of the year.[31] However, a survey in February 2014 by the consumer group Which? found that customer satisfaction of Abellio Greater Anglia was at last place (out of 20 train operators) with a satisfaction percentage of 40%[32] and in 2016 Abellio Greater Anglia were rated the fourth worst UK train operator with a commuter rail services satisfaction rating of 35%.[33]

Rolling stockEdit

Greater Anglia inherited a fleet of Class 90, Mark 3 carriages, Driving Van Trailers, Class 153, Class 156 and Class 170 diesel multiple units, and Class 315, Class 317, Class 321, Class 360 and Class 379 electric multiple units from National Express East Anglia. Due to its short initial franchise term, Greater Anglia was not planning to introduce any new trains[34] before their second franchise term started in October 2016.

In November 2013, an online petition was launched, aiming to stop Greater Anglia trains from dumping raw sewage from the train toilets.[35] There were also concerns with the 'sewage mist' from passing trains making Network Rail staff ill, and Greater Anglia announced it was "working closely" with the government to introduce a fleet upgrade.[36] As of October 2016 all Mark 3 carriages and class 156 units have controlled emission toilets.[37]

On 31 May 2015, the company's fleet of Class 315 trains were cascaded to London Overground and TfL Rail, and some Class 317 trains have been cascaded to London Overground, which has taken over local services in North and East London from the Greater Anglia franchise.[citation needed]

In August 2016, it was announced 1,043 new carriages would be purchased, which will allow for all of the ageing stock to be replaced, especially necessary given that a number of coaches are not compliant with accessibility requirements beyond 2020 and they would not be able to meet Abellio's new targets for lower journey times without extensive modification.[38][39] One part of the contract went to Bombardier with nearly £1 billion to build 111 Bombardier Aventra electric multiple units and the other part of the purchase went to Stadler to build 58 FLIRT electric multiple units, all of which would enter service between August 2019 and September 2020.[19][24][40]

Bombardier's order included all 111 Class 720 units for taking over local and commuter services out of Liverpool Street.[41] Stadler's order included 20 twelve-carriage Class 745 units for taking over intercity services on the Great Eastern Main Line and the Stansted Express[42] as well as 38 three and four carriage Class 755 units for taking over all local diesel route services from the previous outdated rolling stock.[43] By July 2020, all Class 755 trains have entered passenger service.[44]

The first unit of the new order to enter service was the Class 755 fleet, of which the first one entered service on 29 July 2019 on the Norwich to Great Yarmouth and Lowestoft route.[45] The next of the order was the Class 745/0 fleet, of which the first one entered service on 8 January 2020 on the Great Eastern Main Line operating services between Norwich and Liverpool Street.[46] Following the introduction of these units, the loco-hauled Class 90 sets have all been withdrawn from service, with the last set running its last services on 24 March 2020.[47]

In March 2020, testing of the new Class 720 fleet finally began and is continuing to be done despite the ongoing COVID-19 pandemic in order to allow the first unit to enter service within the next few months.[48][49]

Beginning in June 2020, Class 360s began moving to Kings Heath TMD, Northampton for modifications by Siemens to make them 110mph in preparation for their transfer to East Midlands Railway.[50] Due to delays in commissioning the Class 720s and to allow the Class 360s to be released, three Class 321/9s and five Class 322s, last used by Northern Trains were leased from July 2020.[51][52]

Current fleetEdit

Trainset Class Image Type Top speed Carriages No. Routes operated Built
mph km/h
Shunting locomotive
08[citation needed] Shunter 15 24 N/A 3 Stock movements 1952–62
Electric multiple units
BR Second Generation (Mark 3) 317/1, 317/5
317/6, 317/8
 
 
EMU 100 161 4 12 Fen Line
Hertford East Branch Line
West Anglia Main Line
1981–82
15
17 1985–87
6 1981–82
 

 

 

321/3, 321/4
321/9
 
 
EMU 100 161 4 66 Braintree Branch Line
Crouch Valley Line
Dutchflyer
Great Eastern Main Line
Mayflower Line
Shenfield to Southend Line
Sunshine Coast Line
1988–91
36
3
 
 
 
322[53][54]   EMU 100 161 4 5 Braintree Branch Line
Crouch Valley Line
Dutchflyer
Great Eastern Main Line
Mayflower Line
Shenfield to Southend Line
Sunshine Coast Line
1990
 
Siemens Desiro 360/1   EMU 100 161 4 20 Braintree Branch Line
Dutchflyer
Great Eastern Main Line
Mayflower Line
Sunshine Coast Line
2002–03
 
Bombardier Electrostar 379   EMU 100 161 4 30 Fen Line
Stansted Express
West Anglia Main Line
2010–11
 
Stadler FLIRT 745/0   EMU 100 161 12 10 (9 in service) Great Eastern Main Line 2018-20
745/1   EMU 100 161 12 10 (9 in service) Stansted Express 2018-20

 
Bi-mode multiple units
Stadler FLIRT 755/3   BMU 100 161 3 14 Wherry Lines
Breckland Line
Bittern Line
East Suffolk Line
West Anglia Main Line
Felixstowe Branch Line
Ipswich to Cambridge Line
Gainsborough Line
2018-20
 
755/4   BMU 100 161 4 24 Wherry Lines
Breckland Line
Bittern Line
East Suffolk Line
West Anglia Main Line
Felixstowe Branch Line
Ipswich to Cambridge Line
Gainsborough Line
2018-20

Future fleetEdit

The following types of rolling stock are planned:

Trainset Class Image Type Top speed Carriages Number Routes operated Built In service
mph km/h
Electric multiple units
Bombardier Aventra 720/5[24]   EMU 100 161 5 133[55] Fen Line
Hertford East Branch Line
West Anglia Main Line
Braintree Branch Line
Crouch Valley Line
Dutchflyer
Great Eastern Main Line
Shenfield to Southend Line
Sunshine Coast Line
2018– 2021
 

Past fleetEdit

Former train types operated by Greater Anglia include:

Trainset Class Image Type Top speed Cars Number Built Routes Notes
mph km/h
Locomotive hauled stock
Class 37   Diesel 80 130 N/A 4 1960-65 Wherry Lines Returned to Direct Rail Services after hire period.
Class 68 in 2017 then Class 37 and Mk 2 carriages in 2019
Stadler UKLight Class 68   100 161 3 2013-17
Mark 2   Carriage 13 1963-75
Class 90   Electric 110 177 9 15 1987–90 Great Eastern Main Line Transferred to Freightliner (13 locos) and Locomotive Services Limited (2 locos)[56]
Mark 3   Carriage 130 1975–88 Returned to the leasing companies for storage/preservation.
Some have been sent to Newport/Rotherham for scrapping.
Driving Van Trailer   Control car 15 1988
Diesel multiple units
Super Sprinter Class 153   DMU 75 121 1 5 1991-92 Wherry Lines
Breckland Line
Bittern Line
East Suffolk Line
West Anglia Main Line
Felixstowe Branch Line
Ipswich to Cambridge Line
Gainsborough Line
Transferred to Transport for Wales in 2019
Class 156   2 9 1987-88 Transferred to East Midlands Railway in 2019-20
Bombardier Turbostar Class 170  
 
100 161 2 4 2002 Transferred to Transport for Wales in 2019-20
3 8 1999
 

 

Electric multiple units
BREL 1972 "PEP" Class 315   EMU 75 121 4 61 1980-81 Shenfield Metro
Lea Valley Lines
Romford-Upminster Line
All transferred in 2015 to TfL Rail (44 units) and London Overground (17 units)
 
BR Second Generation (Mark 3) Class 317   100 161 4 14 1981-82 Lea Valley Lines 14 units transferred in 2015 to London Overground
Class 317   12 1985-87 Fen Line
Hertford East Branch Line
West Anglia Main Line
Stored

DepotsEdit

Greater Anglia's fleet is maintained at Clacton-on-Sea, Ilford and Crown Point depots.

NotesEdit

  1. ^ Pick up only northbound, set down only southbound
  2. ^ a b c d e Request stop

ReferencesEdit

  1. ^ Companies House extract company no 7861414 Abellio East Anglia Limited
  2. ^ "Abellio deal: Japanese firm Mitsui completes 40% Greater Anglia sale". BBC News. 21 March 2017. Retrieved 21 March 2017.
  3. ^ "National Express Group Announced as Preferred Bidder for new Greater Anglia Franchise". Strategic Rail Authority. 22 December 2003. Archived from the original on 4 January 2004.
  4. ^ "National Express wins rail franchise". The Daily Telegraph. London. 22 December 2003.
  5. ^ "National Express loses East Anglia rail franchise". BBC News. 26 November 2009.
  6. ^ Millward, David (26 November 2009). "National Express loses East Anglia franchise three years early". The Daily Telegraph. London.
  7. ^ "Rail Franchising". Department for Transport. 17 June 2010.
  8. ^ Osborne, Alistair (15 September 2010). "National Express wins extension to East Anglia rail franchise". The Daily Telegraph. London.
  9. ^ "Shortlisted Bidders for Greater Anglia and Intercity West Coast Rail Franchises" (PDF). Department for Transport. 24 March 2011. Archived from the original (PDF) on 6 June 2013.
  10. ^ a b "Better services for East Anglian passengers under new franchise" (Press release). Department for Transport. 20 October 2011.
  11. ^ "Abellio awarded Greater Anglia franchise". Railway Gazette International. London. 20 October 2011.
  12. ^ "Abellio has been awarded the Greater Anglia Franchise" (Press release). Abellio. 20 October 2011. Archived from the original on 25 October 2011. Retrieved 2 November 2012.
  13. ^ "Railway plan puts new focus on passengers". Department for Transport. 26 March 2013.
  14. ^ London Overground operator appointed to run additional services for TfL Archived 17 May 2015 at the Wayback Machine Travel & Tour World 4 June 2013
  15. ^ TfL announces MTR to run Crossrail services Transport for London 18 July 2014
  16. ^ Shortlist for East Anglia franchise announced Department for Transport 2 June 2015
  17. ^ Stagecoach pulls out of East Anglia rail franchise bid BBC News 9 December 2015
  18. ^ Better journeys for rail passengers and boost for Derby train industry as new East Anglia franchise announced Department for Transport 10 August 2016
  19. ^ a b Bombardier gets £1bn contract in biggest rail boost since Victorian era BBC News 10 August 2016
  20. ^ Abellio to sell 40% stake in Greater Anglia to Mitsui Railway Gazette International 17 January 2017
  21. ^ http://www.itv.com/news/anglia/2017-09-19/dates-confirmed-for-two-strikes-by-greater-anglia-train-staff/
  22. ^ https://www.bbc.co.uk/news/uk-england-suffolk-41511080
  23. ^ https://www.rmt.org.uk/news/rmt-alerts-mps-and-safety-regulator-over-greater-anglia/
  24. ^ a b c "Stadler and Bombardier to supply trains for Abellio East Anglia franchise". Railway Gazette International. 10 August 2016.
  25. ^ "Norwich in 90 and Ipswich in 60 | Greater Anglia". www.greateranglia.co.uk. Retrieved 30 October 2019.
  26. ^ "Sudbury, Peterborough and Lowestoft get a better link for commuters as Abellio signs new franchise for Greater Anglia services". East Anglian Daily Times. Ipswich. 11 August 2016.
  27. ^ Timetables | Abellio Greater Anglia
  28. ^ "Stansted Express". Abellio Greater Anglia. Retrieved 7 February 2012.
  29. ^ "Dutchflyer". Stena Line. Retrieved 28 February 2013.
  30. ^ "Rail performance results period 7". Network Rail. Archived from the original on 8 December 2015. Retrieved 26 December 2013.
  31. ^ "Greater Anglia named train operator of the year". Rail Business Awards. Retrieved 26 December 2013.
  32. ^ "Best and worst UK train companies". Which?. 17 February 2014. Retrieved 21 February 2014.
  33. ^ "Best and worst UK train companies". Which?. 30 November 2016. Retrieved 16 June 2017.
  34. ^ "Greater Anglia franchise agreement" (PDF). Department for Transport. 1 November 2011. Archived from the original (PDF) on 19 December 2013.
  35. ^ "Commuters demand end to raw toilet waste being dumped at Liverpool Street station". Metro. London. 18 December 2013.
  36. ^ "Cambridge rail worker's health fears over excrement spray". BBC News. 18 December 2013.
  37. ^ "600,000 extra seats and smarter trains following completion of intercity fleet refurbishment". Greater Anglia. 19 September 2016.
  38. ^ Class 317 Angel Covering Letter Department for Transport 23 April 2010
  39. ^ Abellio Greater Anglia/ Stansted Express National Rail Enquiries
  40. ^ Abellio wins East Anglian rail franchise for nine years in £1.4bn deal East Anglian Daily Times 10 August 2016
  41. ^ 2020-01-16T13:50:00+00:00. "Greater Anglia's first Class 720 commuter EMU delivered for testing". Railway Gazette International. Retrieved 25 January 2020.
  42. ^ "First new Greater Anglia Intercity train arrives in East Anglia". North Norfolk Radio. Retrieved 25 January 2020.
  43. ^ Holden, Michael (11 June 2019). "ORR authorise 24 Class 755 trains to enter service". RailAdvent. Retrieved 25 January 2020.
  44. ^ Clinnick, Richard (24 July 2020). "All Class 755 bi-modes have now carried passengers". Twitter.
  45. ^ 2019-07-29T13:52:56+01:00. "Stadler bimodes enter service at Greater Anglia". Railway Gazette International. Retrieved 25 January 2020.
  46. ^ 2020-01-09T07:30:00+00:00. "Greater Anglia's first Stadler inter-city trainset enters service". Railway Gazette International. Retrieved 25 January 2020.
  47. ^ Geater, Paul. "End of the line for traditional trains on Greater Anglia routes". East Anglian Daily Times. Retrieved 31 March 2020.
  48. ^ "Greater Anglia's new electric trains complete test run". www.railtechnologymagazine.com. Retrieved 31 March 2020.
  49. ^ "Testing of Greater Anglia's new electric trains continues amid coronavirus outbreak". ITV News. Retrieved 31 March 2020.
  50. ^ Greater Anglia Class 360/1s being readied for East Midlands switch Rail issue 908 1 July 2020 page 26
  51. ^ Stored stock makes way for deliveries of new vehicles Rail issue 904 6 May 2020 page 25
  52. ^ All GA 755s in passenger service Rail issue 911 12 August 2020 page 29
  53. ^ Stored stock makes way for deliveries of new vehicles Rail issue 904 6 May 2020 page 25
  54. ^ All GA 755s in passenger service Rail issue 911 12 August 2020 page 29
  55. ^ Clinnick, Richard (8 October 2020). "Order for 10 car Class 720s have been cancelled". Twitter.
  56. ^ Geater, Paul. "Electric locomotives line up before journey to new life away from East Anglia". East Anglian Daily Times. Retrieved 28 April 2020.

External linksEdit

  Media related to Abellio Greater Anglia at Wikimedia Commons

Preceded by
National Express East Anglia
Operator of Greater Anglia franchise
2012 – 2016
Succeeded by
Greater Anglia
East Anglia franchise
Preceded by
Abellio Greater Anglia
Greater Anglia franchise
Operator of East Anglia franchise
2016 – 2025
Incumbent