Journal of Service Research
The Journal of Service Research is a quarterly peer-reviewed academic journal that covers the field of business studies. The editor-in-chief is Michael K. Brady. The prior editors-in-chief were Katherine Lemon (Boston College), A. Parasuraman (University of Miami), Mary Jo Bitner (Arizona State University), and Roland Rust (University of Maryland). The journal was established by Rust in 1998 and is published by Sage Publications.
|Edited by||Michael K. Brady|
|J. Serv. Res.|
Abstracting and indexingEdit
The journal is abstracted and indexed in Scopus and the Social Sciences Citation Index. According to the Journal Citation Reports, its 2016 impact factor is 6.847, ranking it 4th out of 121 journals in the category "Business".
Best Paper AwardEdit
Each year the editorial review board votes on the best research paper that was published during the prior publication year.