General questions
editThese questions are intended to try to determine what you may consider the "baseline" between what should be considered "valid collegiate discourse" and what should be considered "violation of the civility policy" (incivility). Please be as specific as you can in your responses.
Written versus spoken communication
editWhen one is physically present when speaking with another person, body language, intonation, setting, and other physical factors, can suggest the intent of words in a way that words written on a page cannot.
Collegiality
editExample: if a person is having a casual conversation with friends over a table covered with beer glasses and one of them wishes to contest a point another has made they might prefect their remarks with "listen up asshole and I'll explain it to you." If they are smiling and raising a glass towards the person this remark is pointed, it can help the words to be taken in the lighthearted manner in which it was intended.
Should such interaction as noted in the example above be considered incivility in the collegiate, collaborative environment of Wikipedia? Should the talk page location matter (such as whether the discussion is on a user talk page, an article talk page, or Wikipedia project-space talk page)?
- Reply: Yes. As to that, I'd be offended at this in real life, however such anyone might think - contrary to all civilized usage - that there's a "friendly," "lighthearted" way to deliver such gutter insults. On Wikipedia, there's not even that threadbare excuse, and I'm at a bit of a loss as to how many people genuinely ask "Hey, is it alright if I call you an asshole, as long as it's on your talk page?"
Profanity
editShould all profanity (such as the use of "bad words", "four letter words", "the Seven dirty words", etc.), be considered incivility?
- Reply: No. Quite aside from any other factor, the use of profanity varies tremendously from area to area. An American would not perceive "bloody" to be profane; an Englishman would not perceive "shit" to be nearly as profane.
All caps/wiki markup
editThere is an established convention when using technology to communicate through a typed format that WRITING IN ALL CAPS is considered "yelling" and is generally not acceptable. Individuals also sometimes use italics bolding green or other colored text or even enlarged text or other formatting code to attempt to indicate intonation, or to otherwise emphasize their comments.
Should there be limits as to when this type of formatting should be used in a discussion? Is there any type of formatting which should never be acceptable in a discussion?
- Reply: Very few. There is a large difference between formatting being irritating and being actionable.
Enforcement and sanctions
editResponsibility for enforcement
editWho is responsible for maintaining a civil environment for collegiate discussion? Should it be it the responsibility of administrators, the arbitration committee, the broader Wikipedia community, or some combination of these?
- Reply: The administrators, obviously. The community has little power to enforce civility.
Appropriate sanctions
editWhat sanctions, if any, do you think are appropriate for incivility? Should blocking be considered an appropriate response to incivility? Should topic banning or interaction banning be considered an appropriate response?
- Reply: I think blocks and topic bans are fine responses to incivility, not nearly often enough applied.
Context
editShould the context of the situation be taken into account when considering whether to apply sanctions to the individual due to incivility?
- Reply: Of course one has to take context into account. What ought not be taken into account, however, is provocation, since Wikipedia's rules explicitly debar provocation as a valid excuse for incivility.
Severity
editHow severe should a single incident of incivility need to be to merit some sort of sanction?
- Reply: Hugely subjective, and not worth answering.
Instances of incivility
editShould multiple instances of incivility in the same discussion be considered one offense or several? If a user is civil most of the time, but occasionally has instances of incivility, should these incidents be excused? If so, how often should such incivility be excused?
- Reply: I don't know about "several," but it should be considered evidence of a pattern of habitual incivility. However heated (say) an AfD debate gets, someone who's incivil in response after response is demonstrating that he is routinely incivil.
Weighing incivility and contributions
editShould the quality and/or number of contributions an individual makes outside of discussions have any bearing on whether an individual should be sanctioned due to incivility? Should the incidents of incivility be taken on their own as a separate concern?
- Reply: Not in the least degree. It has been an ongoing curse upon Wikipedia that if an editor only has enough of an edit count, he will routinely be excused gross incivilities that would get a newbie indef blocked a dozen times over. We can all think of the MickMacNees and Alansohns who were excused quite literally hundreds of incidents, because of the alleged value of their contributions. Of course, the potential value of the contributions of the many editors driven away because of such antics, or who left the project in disgust of the lack of will to enforce Wikipedia's civility policies, remain unmeasured ... as are the many incivilities from editors who would otherwise have behaved if they hadn't had such thorough proof that if such serial offenders were under no onus to behave civilly, neither were they.
Outcry
editIn the past, when an individual has been blocked from editing due to "violating the civility policy" (incivility), there has, at times, been an outcry from others concerning the block, and sometimes the block has been overturned subsequent to that outcry.
In an effort to reduce incidences of such an outcry ("drama"), should incivility be deprecated as an appropriate reason for blocking an individual? Should admins instead be required to have a more specific reason (such as personal attacks, harassment of another user, etc.), when blocking a user for incivility?
- Reply: I have a better idea: how about if those outcries are ignored? Unless Wikipedia is willing to strike the incivility policies altogether, they should be enforced. Those people who don't agree that there should be civility policies at all can argue for their abolition, but as long as we continue to participate on this website, we're bound by its rules.
AN/I prerequisite
editShould a demonstrable consensus formed through discussion at WP:AN/I (or other appropriate forum) be required as a prerequisite to blocking an individual due to incivility? If so, should there be a minimum time frame for such discussions to remain open before the individual may be blocked?
- Reply: No. As a frequent participant at AN/I, I'm struck by how very few people it takes to endorse and, at times, to impose a block. I freely admit that we're a bunch of vigilantes, beholden to no one and answerable to no one. The actions of a blocking admin are subject to review, as well as sanctions if he is found to be misusing the tools. By contrast, we vigilantes are never subject to review or sanctions, no matter how unfounded or egregious our stances might be; we seem to be out of the line of fire of the boomerangs.
That being said, it likewise takes just a small number of us to block any consensus. There are few ANI block discussions where so many people respond that five or six demurrals aren't sufficient to oppose the process.
RFC prerequisite
editA request for comment (RFC) gives the community the opportunity to discuss a behavioural concern (such as incivility) directly with the individual, with the intended goal of attempting to find a voluntary solution.
Should an RFC be required as a prerequisite for blocking a user of incivility? Should it be suggested and/or encouraged?
- Reply: No, no and no. If people want to go that route, sure, but far too often, RfC is a stumbling block to dealing with a situation, and one more avenue for a serial offender to string matters out for another several months. Beyond that, it's not as if RfC is required to indef block a grossly incivil newbie, is it?
Personal Attacks
editRequests for adminship
editWikipedia:Requests for adminship (RFA) is a place where an editor requests the additional tools and responsibilities of adminship. In the discussion concerning the specific request, each commenting editor is to convey whether (and why) they would (or would not) trust the requester with those tools and responsibilities. Due to this, typically the requester's actions, behaviour, and contributions are noted, evaluated, and sometimes discussed.
Due to the nature of RFA (a question of trusting an individual), should it be considered necessary for the standards concerning personal attacks be somewhat relaxed at RFA? What, if any, should be the limits to this? How personal is "too personal" at an RFA? What types of criticisms cross the line between being considered merely an evaluation of a candidate and being considered an unwarranted attack? Should comments considered to cross that line be left alone, stricken, moved to the talk page, or simply removed altogether?
- Reply: I've long since considered RfA a broken process, one that's a blatant popularity contest, full of hazing, and that it should be taken out of the community's hands. With that in mind, any further comment on it is pointless.
Attacking an idea
editThe Wikipedia community has a long tradition of not tolerating personal attacks. However, it may be difficult to differentiate whether an individual is commenting on a user's ideas or is commenting on the user themselves. The same is true concerning whether an individual may understand a particular idea.
How should this be determined? Should any of the following be considered a personal attack? Should any of these comments be considered the kind of incivility that we should not tolerate on Wikipedia?
- "That idea is stupid"
- "That is idiotic"
- "That is yet another one of <username of proposer>'s stupid ideas and should be ignored"
- "You don't understand/misunderstand"
- "You aren't listening"
- "You don't care about the idea"
- Reply: Much of the above constitutes bad debating and flimsy arguments, and ought to be treated as such - one of my longstanding .sigs, for instance, is "Failure to agree with your position should not be equated with not having read it." That does not, IMHO, reach the threshold of personal attack.
Rate examples
editIn this section example comments will be presented. You are asked to evaluate each comment on the following scale:
- 1 = Always acceptable
- 2 = Usually acceptable
- 3 = Acceptability entirely dependent on the context of specific situation
- 4 = Usually not acceptable
- 5 = Never acceptable
Proposals or content discussions
edit- I assume you realize how foolish this idea sounds to the rest of us
- rating: 2
- Typical of the foolishness I have come to expect from this user
- rating: 4
- After looking over your recent edits it is clear that you are incompetent.
- rating: 5
- Anyone with a username like that is obviously here for the wrong reasons
- rating: 3
- You seem to have a conflict of interest in that you appear to be interested in a nationalist point of view.
- rating: 1
- It is obvious that your purpose here is to promote your nationalist point of view.
- rating: 3
- You are clearly here to support your nationalist point of view, Wikipedia would be better off without you.
- rating: 4
- This is the stupidest proposal I have seen in a very long time.
- rating: 3
- Whoever proposed this should have their head examined
- rating 4
- I don't know how anyone could support such an idiotic proposal.
- rating: 4
- This proposal is retarded.
- rating: 5
- The person who initiated this discussion is a moron.
- rating: 5
- This proposal is crap.
- rating: 3
- This proposal is a waste of everyone's time.
- rating 3
- What a fucking waste this whole discussion has been
- rating: 3
- A shitty proposal from a shitty editor.
- rating: 5
- The OP is a clueless idiot.
- rating 5
- Please just stop talking, nobody is listening anyway.
- rating: 4
- Just shut up already.
- rating: 5
- File your sockpuppet investigation or STFU.
- rating: 4
- Shut your fucking mouth before you say something else stupid.
- rating: 5
admin actions
edit- The blocking admin has a long history of questionable judgements.
- rating: 1
- The blocking admin needs to be desysopped of this is representative of their decision making abilities.
- rating 3
- The blocking admin is well known as an abusive rule nazi.
- rating: 5
- I'm sure their admin cronies will just censor me like they do to anyone who points out the hypocrisy of all WP admins, but this was a terrible block.
- rating 4
- How could anyone with a brain in their head think it was ok to issue a block like this?
- rating: 4
Possible trolling
edit- Your comments look more like trolling to me.
- rating: 3
- Stop trolling or I will find an admin to block you.
- rating: 3
- All I can say about this user is "obvious troll is obvious".
- rating: 3
- Go troll somewhere else.
- rating: 3
- Somebody block this troll so those of us that are here in good faith can continue without them.
- rating: 3
removal of comments
edit(Assume all removals were done by a single user and are not part of a suppression action for privacy, libel, etc)
- Comment removed from conversation with edit summary "removed off topic trolling"
- rating: 3
- Comment removed from a conversation and replaced with <redacted> or {{RPA}}
- rating 3
- Entire discussion closed and/or collapsed using {{hat}} or other such formatting
- rating: 3
- Comment removed from a conversation and replaced with "redacted twattery, don't post here again" with posting users signature still attached
- rating: 4
- Comment removed from conversation and replaced with File:DoNotFeedTroll.svg
- rating: 3
Enforcement scenarios
editThe general idea that Wikipedians should try to treat each other with a minimum of dignity and respect is widely accepted. Where we seem to have a serious problem is the enforcement or lack thereof of this ideal. This section will submit various scenarios and ask to you to suggest what an appropriate response would be. Possible options include:
- ignoring it
- warning the users involved
- WP:RFC, WP:ANI, or other community discussions,
- blocking, either indefinitely or for a set period of time
- topic or interaction banning
- Any other response you feel would be appropriate
Please bear in mind that what is being asked for is not what you believe would happen but what you believe should happen.
Scenario 1
editTwo users are in a dispute regarding the name of a particular article on a geographic region. The debate is long and convoluted, and the motivations of the two users unclear to those unfamiliar with the topic. They have not used any form of dispute resolution to resolve the content dispute. They have not edit warred in the article but the discussion on the talk page has gotten extremely long and seems to be devolving into the users accusing one another of having ethnic/nationalist motivations. One users has said "You only believe that because you were educated in the Fubarian school system which filled your head with their lies." To which the other user replies "That is exactly what I would expect from someone who live in Kerzbleckistan. Everyone knows that Fubaritol has always been part of our great empire. Only Kerzblecki fat heads believe it isn't. "
- Response: What I think should happen? Awesome. I've written an essay named WP:KEEPCONCISE that bears directly on this, but aside from that, I would invite the editors to continue their insult fest on their own talk pages, where no one else would likely see them, on pain of a topic ban.
Scenario 2
editA long term user is blocked for edit warring. The proof that he did edit war is clear and obvious. On his talk page he is hosting a discussion regarding the block but are is formally appealing it using the unblock template. The blocking admin, seeing this discussion of his actions, attempts to explain that he is not making a value judgement on the appropriateness of the edits, just doing his job by enforcing the edit warring policy. The blocked user removes the admin's actual comments but leaves his signature attached to the phrase "asshattery removed". Several of the blocked user's friends comment on what a dumb block it is, how the blocking admin is a disgrace, that he should be desysopped, and so on. The blocking admin comments again, asking that he either be allowed to participate in the discussion or that his comments and all discussion of them be removed entirely, not replaced with an insult with his signature attached to it. The blocked user again removes the admin's comments and adds the same insulting phrase in their place.
- Response: Warn the blocked user that further tampering with the admin's comments (instead of just removing them entirely, as users are allowed to do on their own talk pages) will result in being blocked from editing his talk page for the duration of his block. If his friends breach the incivility policy themselves, warn them that they are subject to sanctions themselves for breaching it. Enforce the penalties if need be.
Scenario 3
editA user is apparently an expert in the field of eighteenth-century horse drawn carriages. Practically every word Wikipedia has on this subject was written by them. Their content contributions are generally above reproach. Unfortunately they are also extremely abrasive in interpersonal conversations. They routinely tell any user who disagrees with them to fuck off, that they were obviously educated in a barn, that their ignorance is matched only by what a douchebag they are, and so forth. They also exhibit a tendency to actually be on the correct side of an argument when they are at their most abrasive. They apparently believe that this excuses their condescension and insults. One such incident is brought up at WP:ANI. It is approximately the fifteenth time such an incident has occurred. Again, the user is making excellent content contributions and is probably right as to the facts of the actual dispute, but they have verbally abused the user who disagrees with them, insulting their intelligence and using profanity. An admin decides to block them for chronic incivility about three hours into the conversation at the noticeboard.
- Response: Give him three months off, as a warning shot. Double the length for ANY future incivility. I don't give a tinker's damn how irreplaceable any one editor allegedly is. There are tens of thousands of editors who've NEVER been blocked, for any reason whatsoever, and it is an insult to them that there are editors who can be routinely blocked without any further sanctions. If we have a civility policy, we ought to abide by its provisions. If we don't intend to do so, we ought not have one.
Scenario 4
editUsers A and B are in a dispute. They have already stated their positions many times each. As previously uninvolved users begin commenting on the situation user A stops commenting on the relevant talk page. User B opens a thread on user A's user talk page relating to the dispute and challenging user A's position. User A posts a reply indicating they feel they have stated their position enough times and they do not see any purpose in continuing. User B replies, asking for more details about some aspect of the dispute. User A closes the discussion on their talk page and in both a closing comment and their edit summary they say "User B please stop posting here." User B posts again anyway. User A removes their comments and in their edit summary they write "Stay the fuck off my fucking talk page, LIKE I SAID ALREADY."
- Response: User B should get a warning that any further comment on User A's page, for any reason whatsover, will earn User B a block. Perhaps an interaction ban between the two is appropriate, as well.
Scenario 5
editA user is unfailingly civil in their on-wiki interactions with other users. They have never been blocked. Yet it is discovered that on an off-wiki forum dedicated to discussing Wikipedia they constantly make grossly insulting profane remarks about other WP users. Another user emails them asking about this discrepancy, and they receive an email reply through the Wikipedia email system that is equally insulting and profane. When the issue is brought up at WP:ANI the user is again perfectly polite. They openly acknowledge that they are in fact the user making the comments on the off-wiki forum, and that they sent an insulting email. They feel none of that is relevant as their on-wiki communication has been above reproach.
- Response: It is not within Wikipedia's purview to supervise the entire Internet, and I would agree with the offending user had he not sent a response through Wikipedia's e-mail system. This is plainly using Wikipedia to breach the civility policy, and should be subject to Wikipedia's rules and sanctions.
Without that? No.
Scenario 6
edit(Please bear in mind that this is a hypothetical scenario, not a description of the current situation)
The Wikipedia community is in a time of crisis. Arguments about civility are leading to more and more disruption and the project seems in danger of losing many long time contributors as a result. In desperation, the community decides to appoint one user to modify WP:CIVIL in any way they see fit in order to resolve these issues and restore order. In their wisdom they select you as that person.
- Response: I doubt I'd change WP:CIVIL at all; it is a reasonable, comprehensive, well-written policy, and I've few quibbles about the language. The power I would want wouldn't be to rewrite WP:CIVIL -- it would be to enforce its provisions against those who would flout it.
Comments
editPlease use this section for any additional comments, observations, recommendations, etc.
Unfortunately, I've seen these mass RfCs before, and recall vividly the one regarding the RfA process. Nothing came of it then, and I don't anticipate anything coming of this now.