Draft:MetroPlusHealth

  • Comment: My best suggestion is to only use independent reliable sources that have written in-depth about MetroPlus that contains the authors independent research/analysis about MetroPlus (around 200 words, not interviews/what they say about themselves.) Again, some of the sources do not mention them and others are only trivial mentions. The Forbes article (see WP:FORBESCON) and NY Post (see WP:NYPOST) are not reliable sources so should not be used. Also need at least one source that has written in-depth about MetroPlus that is outside of the NYC area. S0091 (talk) 21:42, 31 December 2023 (UTC)
  • Comment: Most of the sources are primary and/or not independent. Many of the sources make not mention of the organization so not useful. This is also written to promote them. S0091 (talk) 14:00, 4 November 2023 (UTC)

MetroPlusHealth is a nonprofit health insurance organization based in New York City.[1] It is a fully-owned subsidiary of NYC Health + Hospitals.[2]

History

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MetroPlusHealth was founded in 1985 as a nonprofit health insurance organization in East Harlem.[1]

In 2019, Mayor Bill De Blasio announced that all NYC residents can access health care through the NYC Care program.[3] NYC Care is a service provided through MetroPlusHealth and originally cost $100 million per year.[4][5]

MetroPlusHealth opened new community offices in Flushing, Queens in 2021 and in Harlem in 2022.[6][7]

Social Determinants of Health Initiatives

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MetroPlusHealth has developed pilot programs and published studies addressing three Social Determinants of Health (SDH) pillars: housing, nutrition, and community and social contexts.

Housing

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In 2019, MetroPlusHealth partnered with NYC Health + Hospitals and Comunilife NYC to create the Woodhull Residences in Brooklyn.[8] This program provides affordable housing to low-income seniors and homeless individuals. The Woodhull Residences are part of the Housing for Health Initiative.[9]

MetroPlusHealth is involved with additional housing initiatives, including the Queens Hospital T-Building, NYC Health + Hospitals Loretto II, and Staten Island Housing.[10] These programs address housing insecurity due to research linking lower-quality health outcomes with housing affordability and homelessness.[11]

Nutrition

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In 2022, MetroPlusHealth began offering the In-Lieu-of-Services Medically Tailored Meals (ILS-MTM) pilot program.[12] ILS-MTM connects people living with chronic illnesses to Registered Dietician Nutritionists who design meals according to enrollees' health needs.[12]

Community and Social Context

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Addressing Mental Health Challenges within AAPI Communities

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Findings from MetroPlusHealth's community and social context studies include reports of disproportionate stress levels among women in Asian American Pacific Islander (AAPI) communities across NYC.[13] This investigation was profiled in Newsweek and by Cheddar News.[13][14]

LGBTQIA+ Awareness and Mental Health

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In 2022, MetroPlusHealth published a study investigating higher stress levels seen in LGBTQIA+ populations compared to the average New Yorker.[15] This investigation was profiled in Forbes.[15]

Assistance for Asylum Seekers

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In August 2022, Texas Governor Greg Abbott sent busses of over 6,000 asylum seekers to New York City.[16] MetroPlusHealth assisted with the city’s response by partnering with other nonprofits to offer resources to those transported through Governor Abbott's initiative.[17][18]

Maternal Mortality and Perinatal Mental Health Awareness

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In May 2023, MetroPlusHealth released a study reporting on the mental health needs of mothers in New York City and nationwide. Their research showed gaps in access to mental health care and limited public awareness surrounding maternal mortality rates in the U.S.[19]

COVID-19 Initiatives

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During the COVID-19 pandemic in New York City in 2020, MetroPlusHealth developed an SMS messaging campaign to contact members at higher risk of severe illness. This initiative was conducted in partnership with the NYC COVID-19 Rapid Response Coalition, Amazon, Bain & Company, and AirNYC.[20]

MetroPlusHealth also used Interactive Voice Response (IVR) for telehealth registration to increase access to care during New York City’s initial lockdown period.[21] This program had 7,000 enrollees.[22]

MetroPlusHealth received the Pandemic Activation & Acceleration Award from Amwell for these efforts.[23]

Ratings and Recognition

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In 2020, MetroPlusHealth received an overall 5-star rating by the New York State Department of Health’s annual Consumer’s Guide to Medicaid and Child Health Plus Managed Care Plans.[24] It received 4 stars overall in 2023 for its Medicare Advantage HMO D-SNP Plan according to U.S. News and World Report.[25]

MetroPlusHealth received the Pandemic Activation & Acceleration Award from Amwell for outreach efforts to high-risk members during the first months of the COVID-19 pandemic in 2021.[23]

The Anthem Awards, a division of the Webby Awards that honors mission-driven projects,[26] awarded MetroPlusHealth with one Bronze Award and two Silver Awards in 2023.[27]

  1. ^ a b Hartocollis, Anemona (2014-01-15). "Public Hospitals Hope to Attract More Upscale Patients Under Affordable Care Act". The New York Times. ISSN 0362-4331. Retrieved 2023-12-22.
  2. ^ "MetroPlus Health Plan: COVID-19 Enrollment Trends". Office of the New York State Comptroller. Retrieved 2023-08-14.
  3. ^ Goodman, J. David (2019-01-08). "De Blasio Unveils Health Care Plan for Undocumented and Low-Income New Yorkers". The New York Times. ISSN 0362-4331. Retrieved 2023-12-22.
  4. ^ Konrad, Walecia (2019-01-11). "New York City experiments with health care for all". CBS News. Retrieved 2023-12-22.
  5. ^ Cherelus, Gina (2019-01-09). "New York City Launches $100 mln Universal Health Insurance Program". Reuters. Retrieved 2023-12-22.
  6. ^ Moses, Dean (2021-08-05). "MetroPlusHealth Calls Queens Home with Opening of New Flagship Storefront in Flushing". amNewYork. Retrieved 2023-12-22.
  7. ^ Mitchell, Jessi (2022-08-29). "With New HQ Opening in Harlem, Insurance Company MetroPlus Health Ready to Expand Offerings to Community". CBS New York. Retrieved 2023-12-22.
  8. ^ Beer, Isabel Song (2023-04-27). "Woodhull Hospital Breaks Ground on Supportive and Affordable Housing Development with Units for Homeless Patients, Seniors". Brooklyn Paper. Retrieved 2023-08-14.
  9. ^ "Housing For Health Initiative Marks Milestone With Patients Placed In Housing". Harlem World Magazine. 2023-05-18. Retrieved 2023-08-14.
  10. ^ "Mayor Adams Expands Efforts to Connect Patients Experiencing Homelessness to Stable, Affordable Housing". NYC.gov. 2022-11-03. Retrieved 2023-08-14.
  11. ^ "Housing Instability - Healthy People 2030". U.S. Department of Health and Human Services. Retrieved 2023-08-14.
  12. ^ a b "New York State Medicaid Managed Care Alternative Services and Settings - In Lieu of Services (ILS)". New York State Department of Health. Retrieved 2023-08-14.
  13. ^ a b Roos, Meghan (2022-05-02). "Nearly Half of AAPI Women in New York City Have Been Called a Slur: Poll". Newsweek. Retrieved 2023-08-14.
  14. ^ Castillo, Michelle. "Health Providers Look to Erase Stigma Around Mental Health in AAPI Communities". Cheddar News. Retrieved 2023-08-14.
  15. ^ a b Gordon, Deb. "LGBTQ+ New Yorkers Feel More Vulnerable And Stressed Than Others, Study Shows". Forbes. Retrieved 2023-08-14.
  16. ^ Ahmed, Sofia; Hesson, Ted; Hesson, Ted (2022-08-05). "Texas Governor Sends Migrants to New York City as Immigration Standoff Accelerates". Reuters. Retrieved 2023-08-14.
  17. ^ Schnitzer, Kyle; Meyer, David (2022-08-21). "Hundreds of Migrants Line up in NYC for Healthcare, Food, Phones". New York Post. Retrieved 2023-08-14.
  18. ^ Robinson, Edric. "Organizations Throughout NYC Offer Resources for Asylum Seekers". Spectrum News NY1. Retrieved 2023-08-14.
  19. ^ Adams, Helen Sydney (2023-05-19). "MetroPlusHealth on Navigating the Postpartum Journey". Healthcare Digital Magazine. Retrieved 2023-08-14.
  20. ^ "MetroPlusHealth Case Study". Amazon Web Services, Inc. Retrieved 2023-08-14.
  21. ^ Jercich, Kat (2021-06-07). "The Importance of Engaging Health Plan Members in Virtual Care". Healthcare IT News. Retrieved 2023-08-14.
  22. ^ Hackett, Mallory (2020-08-14). "MetroPlus' Free Telehealth Program Saw 7,000 Enrollees During Pandemic Through Multi-Channel Outreach". Healthcare Finance News. Retrieved 2023-12-22.
  23. ^ a b Drees, Jackie (2020-07-14). "Amwell Recognizes 22 Health Systems, Payers for Pandemic Telehealth Response". Becker's Hospital Review. Retrieved 2023-08-14.
  24. ^ "MetroPlus Health Ranked New York's Highest-Rated Health Plan". amNewYork. 2021-01-14. Retrieved 2023-08-14.
  25. ^ "U.S. News and World Report: MetroPlus Advantage Plan (HMO D-SNP)". U.S. News and World Report. Retrieved 2023-08-14.
  26. ^ Grein, Paul (2021-06-16). "The Anthem Awards Launched to Honor 'Purpose and Mission-Driven Work'". Billboard. Retrieved 2023-08-15.
  27. ^ "MetroPlusHealth Anthem Awards". Anthem Awards. Retrieved 2023-08-15.