Draft:Domestic & General

  • Comment: The article says "[in 1982] the company began its journey"; the company went on a journey? The article is not currently written in an encyclopedic tone, and looks moreso like a press release documenting its history and previous partners. This subject could possibly be notable, but the article needs to slim down the puffery that is present, and stick to what the reliable, independent sources say. Please let me know when this is complete, and I'll do a re-review of the article. Utopes (talk / cont) 17:09, 9 September 2023 (UTC)

Domestic & General
Domestic & General Limited
Company typePublic limited company
IndustryOnline retail
FounderS.W. Copley
HeadquartersWimbledon
Area served
UK, US and Europe
Key people
Matthew Crummack
Revenue£1,101 million (2024)
£17 million (2024)
£5.5 million (2024)
Number of employees
3000 (2024)
Websitehttps://www.domesticandgeneral.com/
Footnotes / references
https://investors.domesticandgeneral.com/media/1466/dg-fy24-ara_web.pdf https://find-and-update.company-information.service.gov.uk/company/00485850/officers?page=2

Founded in 1912, Domestic & General (D&G) is a multinational insurance and appliance care provider, headquartered in Wimbledon, London[1]. D&G works with appliance manufacturers providing specialist warranty and repairs for household appliances.[2]

History

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Domestic & General was founded by Samuel William Copley, who was born in Huddersfield, England in 1859[3]. Copley was involved in property development, cattle-raising and public transport. He was unable to find insurance for his cattle during transit on his return to Great Britain in 1912, so formed the Western Australian Insurance Company (WAICO) in July of that year.[4]

The company originally covered "all classes of risks", particularly fire, accident, livestock and marine insurance.[5]

It was incorporated in Britain on 30th August 1950 when it began insuring more products, including televisions and was listed on the London Stock Exchange in 1988.[6] In November 2007, D&G became privately owned again when it was bought by Advent International.[7]

In December 2013, the business was bought by CVC, a private equity and investment advisory firm.[8] Abu Dhabi Investment Authority (ADIA) invested in the firm in 2019.[9] From July 2016, Ian Mason held the position of CEO. Mason died suddenly of a heart attack in April 2021 at the age of 59.[10] Matthew Crummack joined the business as CEO in October 2021.[11]

Since 2021, Domestic & General has launched in the US acquiring After, Inc[12] and Nana technologies[13] in the process.

Offices and Operations

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D&G operates across 12 markets and employs almost 3,000 people. It has offices in:[14]

Following the Covid-19 Pandemic, D&G moved to a flexible working model.[15]

D&G was the Official Warranty Provider to the Birmingham 2022 Commonwealth Games. [16]

In 2023, D&G opened a new office in Nottingham bringing £50 million of direct investment into Nottingham.[17]

D&G works with UK and international brands to provide insurance plans and aftercare for a wide range of household appliances, domestic products and consumer electronics. Brands include John Lewis,[18] EDF[19] and Sky[20].

References

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  1. ^ "About us | Domestic & General". www.domesticandgeneral.com. Retrieved 2024-09-03.
  2. ^ "This service can help you save money when repairing appliances". The Independent. 2024-02-12. Retrieved 2024-09-03.
  3. ^ "Samuel William Copley (1859-1937)". 2024-09-03.
  4. ^ "Advertising". West Australian. 1912-05-24. Retrieved 2024-09-03.
  5. ^ "THE WESTERN AUSTRALIAN INSURANCE COY. LTD". Daily Telegraph. 1916-10-13. Retrieved 2024-09-03.
  6. ^ "DOMESTIC & GENERAL INSURANCE PLC overview - Find and update company information - GOV.UK". find-and-update.company-information.service.gov.uk. Retrieved 2024-09-03.
  7. ^ "Advent International agrees to sell Domestic & General Group to CVC Capital Partners". Advent International. Retrieved 2024-09-03.
  8. ^ Ramsey, Andrea (2013-08-13). "Advent International agrees to sell Domestic & General Group to CVC Capital Partners". Advent International. Retrieved 2024-09-02.
  9. ^ "Abu Dhabi Investment Authority buys 30% stake in D&G". www.ft.com. Retrieved 2024-09-03.
  10. ^ Armitage, Jim (2021-04-28). "Ian Mason, Domestic & General CEO, dies aged 59". Evening Standard. Retrieved 2024-09-03.
  11. ^ "Domestic & General brings in big name after death of CEO". www.insurancebusinessmag.com. Retrieved 2024-09-02.
  12. ^ "Domestic & General boosts US expansion with acquisition". www.insurancebusinessmag.com. Retrieved 2024-09-02.
  13. ^ Robinson, Jon (2024-01-29). "Domestic & General makes its second US acquisition". CityAM. Retrieved 2024-09-02.
  14. ^ "Domestic & General | Company overview". investors.domesticandgeneral.com. Retrieved 2024-09-02.
  15. ^ Armitage, Jim (2024-09-01). "Britain's most relaxed boss? The firm that lets staff work how they want". www.thetimes.com. Retrieved 2024-09-02.
  16. ^ "About Domestic & General". Commonwealth Games - Birmingham 2022. Retrieved 2024-09-02.
  17. ^ Whittaker, Anna (2021-03-08). "Company to open new hub after student flats plan confirmed". Nottinghamshire Live. Retrieved 2024-09-02.
  18. ^ Stevens, Ben (2020-05-29). "John Lewis partners with Domestic & General to offer exclusive insurance on tech products - Latest Retail Technology News From Across The Globe - Charged". Retrieved 2024-09-03.
  19. ^ "EDF". www.edfsales.athome.domesticandgeneral.com. Retrieved 2024-09-03.
  20. ^ "skyprotect.com". www.skyprotect.com. Retrieved 2024-09-03.