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Charlotte Mailliard Shultz, CVO (born Charlotte Smith; September 26, 1933) is an American heiress and socialite. She is the Chief of Protocol for the state of California, and the Chief of Protocol for the City and County of San Francisco.[1] She is married to former United States Secretary of State George P. Shultz.[2]

Charlotte Mailliard Shultz
Charlotte Mailliard .jpeg
Mailliard in 1985
Charlotte Smith

(1933-09-26) September 26, 1933 (age 85)
NationalityUnited States
EducationB.A. University of Arkansas
Chief of Protocol for the City and County of San Francisco
Known forChief of Protocol for the State of California
Spouse(s)John Ward Mailliard III (19??-1986; his death)
Melvin Swig (1988-1993; his death)
George Shultz (1997-present)

In 2007, she was named Honorary Commander of the Royal Victorian Order (CVO) by Queen Elizabeth II.[3] Mailliard Shultz was President of the board of the War Memorial Performing Arts Center and a member of the boards of the San Francisco Symphony, Grace Cathedral, the Commonwealth Club of California, and the San Francisco Ballet. A native Texan, Mailliard Shultz has often quipped about San Francisco, "...if I don't pay my dues, they may send me back to Texas!"[4]


Born Charlotte Smith on September 26, 1933,[5] in Borger, Texas, where her father ran the general store, she went on to graduate from the University of Arkansas-Fayetteville in fashion design, marketing and merchandising.[citation needed] She moved to San Francisco, where she met her first husband, John Ward Mailliard III, who died of cancer in 1986. In 1988, she married Melvin Swig, owner of the Fairmont Hotel. As a couple, Melvin and Charlotte donated and raised numerous funds for building the new San Francisco Public Library. Melvin Swig died in 1993. In 1997, Mailliard married George Shultz.[2]

Mailliard's role as Chief of Protocol for San Francisco has been called the "city's premier party-giver" by the Chronicle.[citation needed] Her role as Chief of Protocol began as a volunteer for then-San Francisco mayor Jack Shelley, spanning over seven mayoral administrations until mayor Frank Jordan's term. Jordan chose Richard Goldman as his Chief of Protocol. Mayor Willie Brown re-appointed Mailliard to the post in 1996.[6] In total, she served as Chief of Protocol for eight mayoral administrations and during that time brought back the city's Black and White Ball, organized the 50th anniversary of the Golden Gate Bridge with the Golden Gate Bridge Walk (where one million pedestrians walked across the bridge), and welcomed British royalty and Pope John Paul II on their visits to the city.[7]

In 2003, in San Francisco, a surprise party was held to honor her work on behalf of the city. Baseball legend Willie Mays, mayor Gavin Newsom, Governor Arnold Schwarzenegger and wife Maria Shriver were in attendance. It was announced that the staircase of San Francisco City Hall would be known as the Charlotte Mailliard Shultz Staircase.[8]

In 2004,[1] Governor Schwarzenegger appointed her as Chief of Protocol for the State of California.[9]

Marriage to George ShultzEdit

Mailliard's marriage, at age 63, to former Secretary of State George Shultz, a widower, at Grace Cathedral in 1997 was considered San Francisco's "social event of the year".[10] He gave her a diamond, sapphire and ruby engagement ring.[11] Guests included Nancy Reagan, California governor Pete Wilson, and U.S. Representative Nancy Pelosi.[11]

The couple has continued to be actively involved in San Francisco social events, such as hosting receptions at their Russian Hill penthouse on top of The Summit for Prime Minister of the United Kingdom Tony Blair's visit in 2006[12] or for a group of US and foreign diplomats in 2015.[13]


  1. ^ a b "Mayor Lee Appoints Charlotte Mailliard Shultz as Chief of Protocol". City and County of San Francisco. February 11, 2011.
  2. ^ a b "George P. Shultz, Charlotte Swig". The New York Times. August 17, 1997.
  3. ^ Caroline Bigelow.SWELLS, May 13, 2007.
  4. ^ Archambeau, Kathleen (2006). Climbing the Corporate Ladder in High Heels. Career Press. p. 70. ISBN 1-56414-876-9.
  5. ^ "Charlotte Mailliard Shultz. United States Public Records". FamilySearch. Retrieved 2015-09-26.
  6. ^ Brown, Willie L. (2008). Basic Brown: my life and our times. Simon and Schuster. p. 253. ISBN 0-7432-9081-X.
  7. ^ "Woman of Substance: Charlotte Mailliard Shultz". Haute Living. 2016-01-08. Retrieved 2017-12-15.
  8. ^ "Surprise fete for protocol chief",; accessed September 27, 2015.
  9. ^ "Governor Schwarzenegger appoints Charlotte Shultz as chief of protocol for the State of California". Retrieved 2015-09-26.
  10. ^ George P. Shultz & Charlotte Swig marry,; accessed August 26, 2015.
  11. ^ a b Shultz and socialite wed in San Francisco,; accessed August 26, 2015. (caption only)
  12. ^ Jonathan Oliver; Caroline Graham (July 29, 2006). "Tony Blair's gissa-job trip, partying with the super rich in America". The Daily Mail. Retrieved August 9, 2011.
  13. ^ "Ambassadors' farewell to S.F. party at the Shultzes". San Francisco Chronicle. April 6, 2015. Retrieved 2015-09-26. Ambassadors and State Department officials ... finished their stay Wednesday with a grand evening on the town. This started with cocktails at the Green Street penthouse of Charlotte and George Shultz ...

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