Wikipedia:Reference desk/Archives/Computing/2022 September 30

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September 30

AMD software

In my device details, I can see that AMD graphics driver, latest version is installed. When I try to update driver it says latest driver is already installed. The preloaded AMD software was not launching, and shows incompatibale driver, upload latest driver.

I unistalled and visisted AMD website, installed the proper software. They themselves detected the graphics card model. First the software worked properly, then after few days once again same message , "software failed to launch, upload latest driver".

I want to know as the proper driver for graphics card is already installed, then if I install a game that requires graphic, will the game work, or I need to have the AMD software also? 2402:3A80:1A48:783C:CCA3:7C48:5F79:5BF (talk) 08:32, 30 September 2022 (UTC)

What OS are you using?

Software that complements graphics drivers is usually optional add-on stuff. It will typically have a widget that allows you to tweak settings on the card and get the most performance or appearance out of it. But it is rarely necessary for any applications to function.

If you are using Windows, have you done any DirectX diagnostics? If you are using a pre-built PC, have you visited its manufacturer website? OEM drivers can be different, so it may depend on whether you purchased your GPU separately or it came pre-installed in a pre-built system. Elizium23 (talk) 23:31, 30 September 2022 (UTC)

windows 11, Laptop. all preinstalled. — Preceding unsigned comment added by 2402:3A80:1A48:D894:140F:426B:BFC4:D035 (talk) 03:15, 1 October 2022 (UTC)

Your laptop's manufacturer should be the final authority on which version of the driver you should have. They should also have tech support available to tell you why the software was failing to launch. It may be the case that the error message was wrong. Elizium23 (talk) 03:17, 1 October 2022 (UTC)

As for whether a game will work, you would need to check the hardware/software requirements for each game and determine if they are met by your system. Your system is new enough that it would meet minimum requirements, but may also run into compatibility issues for software that is supported on Windows 10 but not well-tested on Windows 11. If you have interest in a particular popular game, you could probably find reviews or user feedback in forums somewhere. But you won't know 100% until you try and install and run the game. You may want to ensure there's a refund program in place, like on Steam. Elizium23 (talk) 03:25, 1 October 2022 (UTC)