Communicating Negative News
Contents 1.Introduction' 2.Process Of Negative Communication 3.Examples 4.See Also 5.References 6.External Links
Introduction
editCommunicating negative news is a process of conveying the bad news to the receiver with clarity and empathy.It is a process of delivering bad news directly and sensitively and giving another possible offer or solution to the receiver.
editProcess Of Negative Communication
edit==== Communicating negative news is in basically 4 steps Buffer Reasons Badnews Close
==
edit=== Buffer-A neutral or positive opening that does't reveal bad news Reasons-Giving reasons Badnews-A clear but announcement of the badnews that may include an alternative or compromise Close-A personalizing,forward-looking,pleasent statement.=== Examples
See also
how to improve communication
how to communicate new people
Refference
https://hbr.org/2015/03/how-to-deliver-bad-news-to-your-employees