Medical Practice Automation Associates or MPAA is an American privately-owned document conversion solutions company. Document conversion refers to the digitalization of paper-format records, making them computer-readable and archive-able.
MPAA’s services include data abstraction, scanning, data migration, document management, patient portal management, and consultation. Their range of clients includes privately practicing physicians, clinics, hospitals, and other non-healthcare organizations. MPAA is currently located in Haddon Heights, New Jersey.
History
Medical Practice Automation Associates was founded by George Dougherty and Tom Merkh. George Dougherty is a registered nurse who has been in practice for more than 25 years. Tom Merkh, on the other hand, is an expert on digital systems and business management among others. With the implementation of the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH Act), Dougherty and Merkh saw the potential of innovative document conversion solutions in helping medical practitioners automate and streamline their workflow. Since its inception, MPAA has developed technologies and has tailored services for their clients who are gearing towards medical practice automation.
Medical Practice Automation Services
The MPAA Group provides software and support services to small- and medium-sized businesses (SMBs) and large-scale businesses both inside and outside the healthcare industry. They have come up with a portfolio of services that covers the entire pipeline of document conversion solutions which include:
- Abstraction Services - Data abstraction refers to the selection of medical data in paper format that are to be converted into computer-readable form. MPAA provides data abstraction services which also includes customization of case reports and patient chart, and electronic documentation.
- Scanning Services - MPAA also handles the actual scanning of clinical documents and turning them into electronic form that are editable and exportable.
- Migration Services - Data Migration is the retrieval and secured transfer of medical information into the client’s EMR System.
- Patient Portal Management – The MPAA Group has also developed web portals where patients can access their records and schedule appointments with their physicians.
- Document Management – MPAA also assists their clients in filing and storing electronic clinical records in accordance to government regulations.
Aside from these, MPAA also provides IT-support and workflow consultations to companies for the improvement of their EMR systems and the adaptation of HIPAA Act’s and HITECH Act’s provisions on meaningful use.
Products
Products and technologies linked with MPAA document conversion solutions are the following:
- EMR Charts – a cloud-based document management system that allows health administrators such as nursing staff and physicians to store, access, and edit medical records in an online server.
- Virtual Scribe – a dictation software that allows health administrators to input medical records via voice recording.
- Virtual Registered Nurse Triage – a web-connected team of registered nurse who pre-record patients’ medical history from a remote location in order to better prioritize patient treatment.
These products, made available by MPAA on a need basis, are publicized as the company’s frontline trade differentiation.
Management
MPAA’s founders, George Dougherty and Tom Merkh, head the company’s corporate governance. Dougherty acts as the MPAA Group’s president. He has a 25 years worth of experience as a nurse in hospitals and outpatient departments. He is also an expert in data abstraction and scanning, electronic medical records (EMR) systems integration, and budget analysis among others.
On the other hand, Tom Merkh serves as the company’s Chief Technology Officer and handles the technical aspects of the company’s operations. He is an expert in computing, product and software development, and digital systems. Moreover, he has experience and knowledge on business management.
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