 | |
| Company type | Private |
|---|---|
| Industry | Software edition & Services |
| Founded | 1996 |
| Headquarters | , |
Key people | Philippe David (CEO) |
| Products | Value added services for Banks |
Number of employees | 79 |
| Website | www.welcome-rt.com |
Activity fields
editWelcome Real-time is a global loyalty solutions provider based on every electronic payment transaction. Headquarters are based in Aix-en-Provence, France, and other Welcome Real-time offices are implanted in Singapore and São Paulo. Welcome Real-time serves:
The software offers solutions from the implementation and distribution of services to the loyalty consulting.It can be used for different applications: Services to retailers, bank wide, and coalition programs.
Welcome Real-time helps organizations to run real-time loyalty and marketing programs based on the behavior of their customers.
The software works directly on the POS terminal in correlation with payment cards. The loyalty platform runs secure data and services (retailer portal[1]) for both the merchant and the cardholder end-user.
History
editIn 1996, Welcome Real-time was founded by Aneace Haddad and High Co Society in order to develop marketing solutions for payment cards. Later, in 2001, the Company acquired Axiomatic in Singapore that became a 100% Welcome Real-time affiliate. In the development phase of 2005, the company opened new offices in São Paulo. In 2006, Welcome started to expand with new clients in Brazil[2].
The Company began to distribute its solution in Russia[3], Singapore, and Indonesia in 2009.
Welcome Real-time developed a Loyalty consulting activity in 2011[4].
In the following year, a second evolution occurred with new service-oriented, separating services dedicated to the acquirers and the issuers. The company also entered the Icelandic market[5]. In 2013, Welcome Real-time partnered with a Marketing operator to distribute its solutions to retailers across Australia[6].
Key information
edit
Some key facts:
- Headquarters in Aix-en-Provence (France)
- Offices in Singapore and São Paulo
- Development, Maintenance, and Support centers in Singapore (24x7)
- 40% of resources deployed in R&D
References
edit- ^ Welcome Real-time sort une solution pour augmenter la fidélité Relation client Mag – by Claire Morel, 17/10/2012
- ^ The Wise Marketer
- ^ Russian Standard Bank selects Welcome Real-time for loyalty platform Finextra - le 31/10/2011
- ^ "Conseil et fidélisation : Welcome Real-time cible les banques de détail" Publi-news, le 16/04/2013]
- ^ "Welcome Real-time nouveau succès" Boursier.com - le 31/01/2012
- ^ "Welcome Real-time and AIMIA roll out loyalty software for CBA" Bobsguide - Le 21/05/2013