Voice over IP Performance Monitoring edit
Voice over IP Performance Monitoring (also Unified Communications Performance Monitoring) provides Enterprises and Services with a standards based approach to continuous monitoring of the quality of Voice over IP calls made within their network.
VoIP endpoints, such as IP phones and VoIP gateways, can incorporate software that monitors the quality of calls, and then use the RFC 3611 protocol to exchange performance data between the two endpoints of the call and the RFC 6035 protocol to send a set of call quality analytics to a centralized collector/ performance management system.
The data reported included Packet Loss Rate, Discarded Packet Rate, Burst and Gap Loss/Discard Rates, Jitter levels, Delay and MOS scores.
References edit
[1] IETF RFC 6035 Session Initiation Protocol Event Package for Voice Quality Reporting, November 2010
[2] IETF RFC 3611 RTP Control Protocol Extended Reports (RTCP XR), November 2003