TouchNote is a mobile app for smartphones, tablets and website for sending printed, personalized postcards, greeting cards, other photo products as well as gifts. The award-winning app lets members send custom-made, real cards straight from their phone. Using the service, customers share moments with loved-ones, anywhere in the world.

TouchNote
TypeMobile application
Founded2008
Headquarters
London
,
United Kingdom
Areas served
Worldwide
Key people
  • Raam Thakrar (founder)
  • Dan Ziv (CEO)
ProductsiOS, Android
Number of employees
50-100
Websitetouchnote.com

The company was founded in London in 2007 by Raam Thakrar and Paul Burdin, and has since expanded with offices in New York, USA. TouchNote was originally founded as an e-commerce company before introducing a subscription offering to its service in 2018. [1][2][3]

TouchNote customers have sent over 15 million cards and the company was awarded the Good Web Guide’s App of the Year in 2018, Financial Times Tech 100 Europe and numerous accolades on the Apple AppStore and Google PlayStore. [4]

HistoryEdit

EstablishmentEdit

TouchNote was founded by Raam Thakrar and Paul Burdin in 2007 and was launched to the public in November 2008. The company started with an office in London, and has since opened offices globally in New York, operating with 50-100 employees across these locations. [5]

In 2009, the company was ranked the ninth fastest growing tech company in the UK and grew 2,300% in the first four years of operating. [6]

Mobile appsEdit

Since launching its first apps, the TouchNote iPhone app was updated to allow photo collage cards to be created, where the user could add multiple photos onto one card.

In May 2009, the company released an application on the Nokia OVI store[7] which allowed users to use photos on their phone to make cards. It was the first application on the OVI store which produced a physical product. The app was voted the must-have entertainment app of 2010 by Ovi users.[8] The company first released an iPhone application in September 2009 with similar functionality.[9]

In June 2010 an Android application was released with similar functionality.

In October 2010 a Windows Phone 7 app was launched. This included additional features such as photo crop and zoom and ability for users to sign their cards.[10] The Windows Phone 7 app is no longer supported by TouchNote.

Membership ModelEdit

In 2017 TouchNote launched a new subscription offering and has since been named one of the world’s largest subscription card sending services in the world. TouchNote adopted a full membership model in 2018 that includes a variety of different packages, making card-sending a seamless everyday option, not limited to occasions or seasonal events. [11]

ProductsEdit

TouchNote's apps and website allows users to send personalised postcards and greeting cards and photo prints anywhere in the world. Postcards are 6 x 4 inch and greeting cards are 7 x 5 inch both with a gloss finish. In 2021 TouchNote introduced XL postcards to its product range, which enlarged the normal Postcard to 7 x 5 inch sized card, which are delivered within an envelope.

Within its range of products, users are able to send photo prints straight from their phone on the app. Photo prints are 6 x 4 inch and have a glossy finish, additionally users who are part of the membership offering are able to send free photo prints every month.

ToucNote also offers a collection of mobile gifting products including photobooks, gallery frames and canvases.

The company has introduced a new gifting feature which is currently only available for its UK users, where they can select from a range of gifts including, chocolates, teas and other novelty items to send alongside a postcard or greeting card.

AwardsEdit

TouchNote has received multiple awards, including the Deloitte UK Technology Fast 50 Awards.[12]

Data breachEdit

On 4 November 2015, TouchNote suffered a data breach in which some customer details were accessed by an unauthorised individual.[13] TouchNote was quick to identify the issue and alerted its users of the breach via email. In an official statement on 5 November 2015, TouchNote confirmed the exact user data that was accessed and reassured customers that no payments data was accessed during the incident.[14][15][16]

ReferencesEdit

  1. ^ [1][dead link]
  2. ^ "Touchnote Wants to Bring Back the Postcard". Mashable.com. 3 November 2008. Retrieved 28 January 2016.
  3. ^ "It's Personal | Everywhere". DailyCandy.com. 7 November 2008. Retrieved 28 January 2016.
  4. ^ Leigh, Dana. "Interview with Dan Ziv, CEO at Subscription Card Service: TouchNote". TechRound.
  5. ^ "Touchnote Wants to Bring Back the Postcard". Mashable.com. 3 November 2008. Retrieved 28 January 2016.
  6. ^ "Touchnote Announced as One of the UK's Top 10 Fastest Growing Technology Companies at the Deloitte UK Technology Fast 50 Awards". prnewswire.co.uk. 7 December 2015. Retrieved 28 January 2016.
  7. ^ Butcher, Mike. "Europe – The latest innovative tech coming out of Europe | TechCrunch". Uk.techcrunch.com. Retrieved 28 January 2016.
  8. ^ [2] Archived 10 January 2011 at the Wayback Machine
  9. ^ Butcher, Mike. "Europe – The latest innovative tech coming out of Europe | TechCrunch". Uk.techcrunch.com. Retrieved 28 January 2016.
  10. ^ "Microsoft News – Touchnote: Hello from Hawaii". Microsoft-news.tmcnet.com. 13 October 2010. Retrieved 28 January 2016.
  11. ^ "Interview with Dan Ziv, CEO at Subscription Card Service: TouchNote". techround.co.uk. 4 March 2021. Retrieved 6 March 2021.
  12. ^ "Touchnote Announced as One of the UK's Top 10 Fastest Growing Technology Companies at the Deloitte UK Technology Fast 50 Awards". bestmobileappawards.com. 7 December 2015. Retrieved 10 December 2018.
  13. ^ "Touchnote postcard app suffers data breach". BBC News. Retrieved 28 January 2016.
  14. ^ "Touchnote breach: Wrote a postcard with us? Thieves have your pal's name, address". The Register. Retrieved 28 January 2016.
  15. ^ "Important Update to Touchnote Customers – 5th November 2015". Archived from the original on 3 February 2016. Retrieved 14 January 2016.
  16. ^ "SMS EasyReade and Printer". Retrieved 4 March 2021.

External linksEdit