Thomas J. Barratt
Barratt was born in London. He married Mary Pears, the eldest daughter of Francis Pears, the head of A&F Pears'. He consequently entered the firm in 1865, becoming his father-in-law's partner. Under his leadership the company instituted a systematic method of advertising its distinctive soap, in which slogans and memorable images were combined. His slogan "Good morning. Have you used Pears' soap?" was famous in its day. It continued to be a well known catch phrase well into the twentieth century.
Barratt was awarded a Guinness World Record in 2014 for being considered the world's first brand manager, a job he held for A&F Pears from 1865.
Barratt was keen to equate Pears with quality and high culture through his campaign methods. He acquired works of art to use in the advertisements, most famously John Everett Millais' painting Bubbles, which he turned into an advertisement by adding a bar of Pears soap in the foreground. Millais was said to be unhappy about the alteration, but he could do nothing, as Barratt had acquired the copyright. Barratt followed this with a series of advertisements inspired by Millais' painting, portraying cute children in idealised middle-class homes, associating Pears with social aspiration and domestic comfort.
Barratt also made effective use of testimonials, recruiting both scientists and glamorous high-society figures. He also established Pears Annual in 1891, in which he promoted contemporary illustration and colour printing. In 1897 he added Pears Cyclopedia, a single volume encyclopedia.
Barratt's methods led to much comment and parody, most famously a Harry Furniss Punch cartoon in which a tramp says "I used your soap two years ago, and have not used any other since", a parody of Lillie Langtry's testimonial advertisement for the soap. Barratt bought the rights to the cartoon and used it in Pears' own marketing. Another of Barratt's gimmicks was to import half a million French centimes, imprint them with Pears' name and introduce them into circulation. The ploy caused huge publicity and led to an act of Parliament to protect British currency. Barratt also linked Pears' to British imperial culture, associating the cleansing power of the soap with the imagery of worldwide commerce and the empire's civilising mission.
Barratt was not a systematic theorist of marketing, but he introduced a number of ideas that were widely circulated. He was keen to define a strong brand image for Pears while also emphasising his products' ubiquity with saturation campaigns. He was also aware of the need for constant reinvention, stating in 1907 that "tastes change, fashions change and the advertiser has to change with them. An idea that was effective a generation ago would fall flat, stale, and unprofitable if presented to the public today. Not that the idea of today is always better than the older idea, but it is different - it hits the present taste."
In addition to his business and advertising activity Barratt wrote a history of Hampstead, Annals of Hampstead (1912). He became Deputy Lieutenant of the City of London, a Master of the Barbers' Company, and a Fellow of the Royal Microscopical and Statistical Societies. He was also a member of several clubs.
- He was first described as such in T F G Coates, 'Mr Thomas J Barratt, "The father of modern advertising"', Modern Business, September 1908, pp 107-15.
- Matt Haig, Brand failures: the truth about the 100 biggest branding mistakes of all time, Kogan Page Publishers, 2005, p.219; 266.
- Nicholas Mirzoeff, The visual culture reader, Routledge, 2002, p.510.
- Obituary, Thomas J. Barratt Dead: Chairman of the Firm of A. & F. Pears an Advertising Genius, New York Times, April 27, 1914, p.11
- Eric Partridge, Paul Beale, A Dictionary of Catch Phrases: British and American, from the Sixteenth Century to the Present Day, Routledge, 1986 p.164.
- Glenday, Craig (2013). Guinness World Records 2014. p. 200. ISBN 9781908843159.
- Lady Lever Gallery, 'Bubbles', by Sir John Everett Millais
- New Zealand Museums