 | This is an archive of past discussions about Service design. Do not edit the contents of this page. If you wish to start a new discussion or revive an old one, please do so on the current talk page. |
service design traits
Service design is about making a service: - useful - usable - efficient - effective - desirable -user friendly -easy to use
see page 9 on service design from http://www.slideshare.net/francisxavier/global-service-jam-2012-bangalore-chapter