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Regarding sources, there are no online references for process agent; this is from personal professional knowledge and the first real contribution to information on the subject on the www. --Curzon 00:04, 3 March 2006 (UTC)
Are you sure that you really want to include the sections on "freight forwarder" on this topic page - I think they are completely unrelated subjects 209.250.156.210 15:01, 22 May 2007 (UTC)