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We need a more information on the o2c training manuals
Order to cash is the key process for business and its enable business to business (B2B) with new customer as well existing customer . Order to cash includes several steps, Normally its start with customer order and end up with customer payment, In between we need to focus on several areas such as Dispute management, Invoice discrepancy, prompt follow ups, On time credits to customer for his allowances to words his debit note, finally cash allocation to account and off set the balance. — Preceding unsigned comment added by 15.219.201.68 (talk) 09:38, 11 June 2014 (UTC)
Fully developed order to cash enables an organisation to move automatically through these steps in the order process : 1. Customer onboarding / Sales order creations 2. Sales order release and inventory reservation 3. Packing and releasing items 4. Shipping 5. Invoicing 6. Payment Receipt — Preceding unsigned comment added by 150.242.86.230 (talk) 05:39, 15 December 2020 (UTC)