Snapforce CRM is a comprehensive customer relationship management (CRM) SaaS application, developed by Snapforce.com. Primary use case is customer management and sales automation, although it can also be configured with telephony support.[1] [2] [3] [4]

Snapforce
Company typePrivate
IndustrySoftware as a Service
Founded2013; 11 years ago (2013)
FounderRichard Gabriel
HeadquartersMahwah, New Jersey, USA
ServicesSales management
Customer relationship management
Cloud computing solutions
Websitewww.snapforce.com

Additional software components include customer databases, customer interaction tracking, reporting, and workflow automation.[5]

Deployment options

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Snapforce CRM can be configured to handle inbound and outbound calling, calls are logged to the prospect or customer record automatically in real time.[6] [7]

Recognition

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In May 2014 the company became the first crm software provider to offer telephony services as a native feature.[8]

Snapforce CRM was recognized as one of ten "Top Players" in the Customer Relationship Management Market Report 2015. [9]

References

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  1. ^ Angeles, Sara (9 September 2015). "Best CRM Software 2015". BusinessNewsDaily. Retrieved 4 October 2015.
  2. ^ TheEnterpriseCenter (28 April 2015). "Customer Relationship Management". SalemStateUniversity. Retrieved 4 October 2015.
  3. ^ "Best CRM Systems By Price". dev.to.
  4. ^ "The Big List of Lead Generation Tools You Want". RedJester. 19 March 2015. Retrieved 4 October 2015.
  5. ^ Jain, Ritesh (28 March 2015). "Business process for customer management". FinancialExpress. Retrieved 4 October 2015.
  6. ^ Nahai, Shirley (7 March 2015). "5 CRM Tools That Can Transform Your Business". Business2Community. Retrieved 4 October 2015.
  7. ^ "CRM Telephony". Snapforce.
  8. ^ Marshall, Adam (18 August 2015). "One Company Stands Out in the Over Crowded CRM Software Industry". Crmdirectory.org. Retrieved 17 November 2017.
  9. ^ Wood, Laura (28 September 2015). "Research and Markets: United Kingdom Customer Relationship Management Market Report 2015". BusinessWire. Retrieved 4 October 2015.
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