Richer Sounds is a British home entertainment retailer that operates online and through a chain of 53 stores, mainly in England. The business is 100% owned by Julian Richer, the founder and managing director of the company.
|Founded||London Bridge, England (1978)|
|Julian Richer, Founder|
David Robinson, Chairman
Claudia Vernon, Marketing Director
|Products||Hi-fi, home cinema, LCD & plasma TV|
Number of employees
History of the businessEdit
Richer Sounds formally began trading in 1978 when Richer, then aged 19, opened his first shop near London Bridge, with the help of photography retailer Vic Odden. For over 20 years, this shop has been listed in the Guinness Book of Records for the highest sales per square foot of any retail outlet in the world.
Richer Sounds was initially known for selling budget audio equipment in a ‘pile it high and sell it cheap’ fashion, but in recent years it has moved upmarket, and expanded its range and service offering from just audio products to encompass television, home cinema equipment and installations.
In 2007/8 the company launched ranges of audiophile Hi-Fi, multi-room and high-end home cinema solutions, with some stores providing demonstration rooms for customers. The company also instituted a corporate rebrand, redesigning their logo and literature and instituting a programme of facelifts, expansions and relocations of their stores.
In January 2011, Richer Sounds received a Royal Warrant. Which? awarded Richer Sounds its ‘Best Retailer’ award for 2010 and 2015, ‘Best High Street Retailer’ for 2011, and also rated it a Which? Recommended Provider in 2013, 2014 and 2016. In 2018 a survey of its members by Which? placed Richer Sounds amongst the most popular five online retailers.
- The Independent: Julian Richer talks about employee suggestion schemes
- CustomerServiceWorld.com: Julian Richer talks about employee suggestion schemes
- Managementtoday.com: Ninety-five per cent of this man's staff say they love working for him. What's his secret?
- TopMBA.com: Increasing human and social capital by applying job embeddedness theory
- The Guardian: Richer Sounds' charitable donations
- Trainingmag.com: Richer Sounds' suggestion scheme
- BBC reports on Richer Sounds being named as winner of the Which? High Street Shop Survey, 2011
- Guinness World Records 2000. 2000. ISBN 0-85112-098-9.
- Kunal, Dutta (19 November 2013). "'I lack a spoilt child to run the business': Hi-fi tycoon Julian Richer to leave company to his staff". The Independent. Retrieved 19 February 2014.
- Jonathan, Moules (19 November 2014). "Richer Sounds business to be bequeathed to employees". The Financial Times. Retrieved 19 February 2014.
- "Richer by Royal Appointment". What Hi-Fi?. Retrieved 2017-04-10.