Merry Maids is an international franchisor which sells and supports residential cleaning services franchises throughout the United States, Canada and the United Kingdom.[1]: 298 [2]: 94  Merry Maids was founded in 1979, and joined with ServiceMaster in 1988.[1]: 298 [3]: 140  In 2007, the company had over 8,000 employees.[1]: 298 

Merry Maids
Founded1979; 43 years ago (1979)
HeadquartersMemphis, Tennessee
Number of employees
8,000+ (in 2007)

Organizational structureEdit

Merry Maids has 1,400 independently owned and operated franchises worldwide. It is a subsidiary of ServiceMaster.[4]



  • 1979 – Merry Maids was founded in Omaha, Nebraska by Dallen Peterson.[1]: 88–89 [3]: 140  Dallen worked with his family to create the company's system and franchise the company.[1]: 88–89 
  • 1980 to 2000 – further expansion of ServiceMaster’s Consumer Services business formed a network of service companies, headquartered in Memphis, Tennessee, including ServiceMaster Clean, Terminix, TruGreen, Merry Maids, Furniture Medic, and AmeriSpec.[5]: 82 
  • 1988 – ServiceMaster Brands purchases Merry Maids.[1]: 88–89 

Safety recordEdit

In 2015, Merry Maids was awarded the Governor’s Award for Safety Excellence by the U.S. state of Pennsylvania, with a record of no work-related injuries for over 1,580 days and no work-related fatalities in 23 years of operation.[6]: 31 

Labor relationsEdit

Several Merry Maids franchisees in the United States have been sued by their employees and by United States federal agencies for labor law violations.[7]: 219  In 2015, the United States Court of Appeals for the First Circuit upheld an unfair labor practice order issued by the National Labor Relations Board (NLRB) against a Merry Maids franchisee, Merry Maids of Boston, in a dispute over the right of a labor union to hold a union representation election among its employees. The First Circuit ruled that the NLRB had jurisdiction in the case, and rejected the franchisee's claim that the behavior of certain employees made a fair election impossible.[8]: 4 [7]: 219 

See alsoEdit


  1. ^ a b c d e f Rich, J.R. (2007). The unofficial guide to opening a franchise. Unofficial Guides. Wiley. p. 298. ISBN 978-0-470-13193-0.
  2. ^ Ehrenreich, B.; Hochschild, A.R. (2004). Global woman: nannies, maids, and sex workers in the new economy. Henry Holt and Company. ISBN 978-1-4299-6305-3.
  3. ^ a b Vanderkam, L. (2010). 168 hours: you have more time than you think. Penguin Publishing Group. ISBN 978-1-101-43294-5.
  4. ^ "Merry Maids franchise information". Entrepreneur. 17 December 2015. Archived from the original on 2017-11-09. Retrieved 2017-07-01.
  5. ^ Zook, C.; Allen, J. (2010). Profit from the core: a return to growth in turbulent times. Harvard Business Review Press. ISBN 978-1-4221-5713-8.
  6. ^ Wolf, Tom; Manderino, Kathy M. (2015). Pennsylvania workers′ compensation and workplace safety 2015 annual report (PDF). Harrisburg, Pennsylvania, USA: Pennsylvania Department of Labor and Industry, Bureau of Workers’ Compensation. Archived (PDF) from the original on 2017-06-17. Retrieved 2017-11-09.
  7. ^ a b Kurin, Jaclyn (2017). "A third way for applying U.S. labor laws to the online gig economy: using the franchise business model to regulate gig workers". Journal of Business and Technology Law. 12 (2, Art. 4): 193–226 – via University of Maryland Digital Commons.
  8. ^ Anthony, William J.; Lewis, Jackson (n.d.). "Employment law update" (PDF). Association of Corporate Counsel. Archived (PDF) from the original on 2017-11-09. Retrieved 2017-11-09.

External linksEdit