Merry Maids is an international franchisor which sells and supports residential cleaning services franchises throughout the United States, Canada and the United Kingdom.:298:94 Merry Maids was founded in 1979, and joined with ServiceMaster in 1988.:298:140 In 2007, the company had over 8,000 employees.:298
Number of employees
|8,000+ (in 2007)|
- 1979 – Merry Maids was founded in Omaha, Nebraska by Dallen Peterson.:88–89:140 Dallen worked with his family to create the company's system and franchise the company.:88–89
- 1980 to 2000 – further expansion of ServiceMaster’s Consumer Services business formed a network of service companies, headquartered in Memphis, Tennessee, including ServiceMaster Clean, Terminix, TruGreen, Merry Maids, Furniture Medic, and AmeriSpec.:82
- 1988 – ServiceMaster Brands purchases Merry Maids.:88–89
In 2015, Merry Maids was awarded the Governor’s Award for Safety Excellence by the U.S. state of Pennsylvania, with a record of no work-related injuries for over 1,580 days and no work-related fatalities in 23 years of operation.:31
Several Merry Maids franchisees in the United States have been sued by their employees and by United States federal agencies for labor law violations.:219 In 2015, the United States Court of Appeals for the First Circuit upheld an unfair labor practice order issued by the National Labor Relations Board (NLRB) against a Merry Maids franchisee, Merry Maids of Boston, in a dispute over the right of a labor union to hold a union representation election among its employees. The First Circuit ruled that the NLRB had jurisdiction in the case, and rejected the franchisee's claim that the behavior of certain employees made a fair election impossible.:4:219
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