Lawful interception (LI) refers to the facilities in telecommunications and telephone networks that allow law enforcement agencies with court orders or other legal authorization to selectively wiretap individual subscribers. Most countries require licensed telecommunications operators to provide their networks with Legal Interception gateways and nodes for the interception of communications. The interfaces of these gateways have been standardized by telecommunication standardization organizations.
With the legacy public switched telephone network (PSTN), wireless, and cable systems, lawful interception (LI) was generally performed by accessing the mechanical or digital switches supporting the targets' calls. The introduction of packet switched networks, softswitch technology, and server-based applications during the past two decades fundamentally altered how LI is undertaken.
Lawful interception differs from the dragnet-type mass surveillance sometimes done by intelligence agencies, where all data passing a fiber-optic splice or other collection point is extracted for storage or filtering. It is also separate from the data retention of metadata that has become a legal requirement in some jurisdictions.
This section may stray from the topic of the article. (November 2017)
Lawful interception is obtaining communications network data pursuant to lawful authority for the purpose of analysis or evidence. Such data generally consist of signalling or network management information or, in fewer instances, the content of the communications. If the data are not obtained in real-time, the activity is referred to as access to retained data (RD).
There are many bases for this activity that include infrastructure protection and cybersecurity. In general, the operator of public network infrastructure can undertake LI activities for those purposes. Operators of private network infrastructures in the United States have an inherent right to maintain LI capabilities within their own networks unless otherwise prohibited.
One of the bases for LI is the interception of telecommunications by law enforcement agencies (LEAs), regulatory or administrative agencies, and intelligence services, in accordance with local law. Under some legal systems, implementations—particularly real-time access to content—may require due process and receiving proper authorization from competent authorities—an activity that was formerly known as "wiretapping" and has existed since the inception of electronic communications. The material below primarily treats this narrow segment of LI.
Almost all countries have lawful interception capability requirements and have implemented them using global LI requirements and standards developed by the European Telecommunications Standards Institute (ETSI), Third Generation Partnership Project (3GPP), or CableLabs organizations—for wireline/Internet, wireless, and cable systems, respectively. In the USA, the comparable requirements are enabled by the Communications Assistance for Law Enforcement Act (CALEA), with the specific capabilities promulgated jointly by the Federal Communications Commission and the Department of Justice. In the USA, lawful intercept technology is currently patented by a company named Voip-pal.com under the USPTO Publication #: 20100150138.
Governments require phone service providers to install a legal interception gateway (LIG), along legal interception nodes (LIN), which allow them to intercept in real-time the phone calls, SMS messages, emails and some file transfers or instant messages. These LI measures for governmental surveillance have been in place since the beginning of digital telephony.
To prevent investigations' being compromised, LI systems may be designed in a manner that hides the interception from the telecommunications operator concerned. This is a requirement in some jurisdictions.
To ensure systematic procedures for carrying out interception, while also lowering the costs of interception solutions, industry groups and government agencies worldwide have attempted to standardize the technical processes behind lawful interception. One organization, ETSI, has been a major driver in lawful interception standards not only for Europe, but worldwide.
This architecture attempts to define a systematic and extensible means by which network operators and law enforcement agents (LEAs) can interact, especially as networks grow in sophistication and scope of services. Note this architecture applies to not only “traditional” wireline and wireless voice calls, but to IP-based services such as voice over IP, email, instant messaging, etc. The architecture is now applied worldwide (in some cases with slight variations in terminology), including in the United States in the context of CALEA conformance. Three stages are called for in the architecture:
- collection where target-related “call” data and content are extracted from the network
- mediation where the data is formatted to conform to specific standards
- delivery of the data and content to the law enforcement agency (LEA).
The call data (known as intercept related information (IRI) in Europe and call data (CD) in the US) consists of information about the targeted communications, including destination of a voice call (e.g., called party’s telephone number), source of a call (caller’s phone number), time of the call, duration, etc. Call content is namely the stream of data carrying the call. Included in the architecture is the lawful interception management function, which covers interception session set-up and tear-down, scheduling, target identification, etc. Communications between the network operator and LEA are via the handover interfaces (HI). Communications data and content are typically delivered from the network operator to the LEA in an encrypted format over an IP-based VPN. The interception of traditional voice calls still often relies on the establishment of an ISDN channel that is set up at the time of the interception.
As stated above, the ETSI architecture is equally applicable to IP-based services where IRI/CD is dependent on parameters associated with the traffic from a given application to be intercepted. For example, in the case of email IRI would be similar to the header information on an email message (e.g., destination email address, source email address, time email was transmitted) as well as pertinent header information within the IP packets conveying the message (e.g., source IP address of email server originating the email message). Of course, more in-depth information would be obtained by the interception system so as to avoid the usual email address spoofing that often takes place (e.g., spoofing of source address). Voice-over-IP likewise has its own IRI, including data derived from Session Initiation Protocol (SIP) messages that are used to set up and tear down a VOIP call.
ETSI LI Technical Committee work today is primarily focussed on developing the new Retained Data Handover and next-generation network specifications, as well as perfecting the innovative TS102232 standards suite that apply to most contemporary network uses.
USA interception standards that help network operators and service providers conform to CALEA are mainly those specified by the Federal Communications Commission (which has both plenary legislative and review authority under CALEA), CableLabs, and the Alliance for Telecommunications Industry Solutions (ATIS). ATIS's standards include new standards for broadband Internet access and VoIP services, as well as legacy J-STD-025B, which updates the earlier J-STD-025A to include packetized voice and CDMA wireless interception.
To ensure the quality of evidence, the Commission on Accreditation for Law Enforcement Agencies (CALEA) has outlined standards for electronic surveillance once a Title III surveillance application is approved:
- Ensure clear access to all data without any loss of information or impact on the network being monitored
- Create a filter to adhere to warrant parameters – time span, types of communications that can be monitored, evidence to be collected, etc.
- Set the lawful intercept device to capture and/or store data according to the warrant parameters.
- Deliver data directly from the source to the mediation device without any human intervention or packet loss
Generic global standards have also been developed by Cisco via the Internet Engineering Task Force (IETF) that provide a front-end means of supporting most LI real-time handover standards. All of these standards have been challenged as "deficient" by the U.S. Department of Justice pursuant to CALEA.
The principal global treaty-based legal instrument relating to LI (including retained data) is the Convention on Cybercrime (Budapest, 23 Nov 2001). The secretariat for the Convention is the Council of Europe. However, the treaty itself has signatories worldwide and provides a global scope.
Individual countries have different legal requirements relating to lawful interception. The Global Lawful Interception Industry Forum lists many of these, as does the Council of Europe secretariat. For example, in the United Kingdom the law is known as RIPA (Regulation of Investigatory Powers Act), in the United States there is an array of federal and state criminal law, in Commonwealth of Independent States countries as SORM.
In the European Union, the European Council Resolution of 17 January 1995 on the Lawful Interception of Telecommunications (Official Journal C 329) mandated similar measures to CALEA on a pan-European basis. Although some EU member countries reluctantly accepted this resolution out of privacy concerns (which are more pronounced in Europe than the US), there appears now to be general agreement with the resolution. Interception mandates in Europe are generally more rigorous than those of the US; for example, both voice and ISP public network operators in the Netherlands have been required to support interception capabilities for years. In addition, publicly available statistics indicate that the number of interceptions in Europe exceed by many hundreds of times those undertaken in the U.S.
Europe continues to maintain its global leadership role in this sector through the adoption by the European Parliament and Council in 2006 of the far reaching Data Retention Directive. The provisions of the Directive apply broadly to almost all public electronic communications and require the capture of most related information, including location, for every communication. The information must be stored for a period of at least six months, up to two years, and made available to law enforcement upon lawful request. The Directive has been widely emulated in other countries. On 8 April 2014, the Court of Justice of the European Union declared the Directive 2006/24/EC invalid for violating fundamental rights.
In the United States, three Federal statutes authorize lawful interception. The 1968 Omnibus Crime Control and Safe Streets Act, Title III pertains mainly to lawful interception criminal investigations. The second law, the 1978 Foreign Intelligence Surveillance Act, or FISA, as amended by the Patriot Act, governs wiretapping for intelligence purposes where the subject of the investigation must be a foreign (non-US) national or a person working as an agent on behalf of a foreign country. The Administrator of the U.S. Courts annual reports indicate that the federal cases are related to illegal drug distribution, with cell phones as the dominant form of intercepted communication.
During the 1990s, as in most countries, to help law enforcement and the FBI more effectively carry out wiretap operations, especially in view of the emerging digital voice and wireless networks at the time, the U.S. Congress passed the Communications Assistance for Law Enforcement Act (CALEA) in 1994. This act provides the Federal statutory framework for network operator assistance to LEAs in providing evidence and tactical information. In 2005, CALEA was applied to public broadband networks Internet access and Voice over IP services that are interconnected to the Public Switched Telephone Network (PSTN).
In the 2000s, surveillance focus turned to terrorism. NSA warrantless surveillance outside the supervision of the FISA court caused considerable controversy. It was revealed in 2013 mass surveillance disclosures that since 2007, the National Security Administration has been collecting connection metadata for all calls in the United States under the authority of section 215 PATRIOT Act, with the mandatory cooperation of phone companies and with the approval of the FISA court and briefings to Congress. The government claims it does not access the information in its own database on contacts between American citizens without a warrant.
Lawful interception can also be authorized under local laws for state and local police investigations.
Police ability to lawfully intercept private communications is governed by Part VI of the Criminal Code of Canada (Invasion Of Privacy). When evaluating Canada’s position on lawful interception, Canadian courts have issued two major rulings on this issue. In June 2014, the Supreme Court ruled that law enforcement officers need a search warrant before accessing information from internet service providers about users’ identities. The context behind this 8-0 ruling is an adolescent Saskatchewan man charged with possessing and distributing child pornography. The police used the man’s IP address to access his personal information from his online service provider— all of which was done without a search warrant. The plaintiff’s attorneys argued that their client’s rights were violated, as he was victim to unlawful search and seizure. Despite the court’s ruling, the evidence gathered from the unwarranted search was used as evidence in trial, as the court claimed that the police were acting in good faith. In accordance to the ruling, the court proclaims that a warrant is not needed if:
- “There are exigent circumstances, such as where the information is required to prevent imminent bodily harm.”
- “If there is a reasonable law authorizing access.”
- “If the information being sought does not raise a reasonable expectation of privacy.”
The second court case to refer to is from the same year but in December. Essentially, the Supreme Court of Canada argued that police are allowed access to a suspect’s cell phone, but they must abide by very strict guidelines. This ruling came about from the argument of Kevin Fearon who was convicted of armed robbery in 2009. After robbing a Toronto Jewelry kiosk, Fearon argued that the police unlawfully violated his charter rights upon searching his cellphone without a warrant. Although divided, the Supreme Court laid out very detailed criteria for law enforcement officers to follow when searching a suspect's phone without a warrant. There are four rules which officers must follow in these instances:
- “The arrest must be lawful – This is the case for any situation; it just means if the arrest isn’t lawful, then neither is the search.”
- “The search must be incidental to the arrest and police need an “objectively reasonable” reason to conduct the search. These include: protecting police/the accused/the public; preserving evidence; discovering evidence such as finding more suspects.”
- “The nature and extent of the search are tailored to the purpose of the search. This means police activity on the phone must be directly linked to the purpose they give.”
- “Police must take detailed notes of what they looked at on the device as well as how it was searched (e.g. which applications or programs they looked at, the extent of search, the time of search, its purpose and duration)”
To continue a search without a warrant, the situation at-hand would need to meet three of the four guidelines stated above. Nonetheless, the court highly encourages law enforcement to request a warrant before searching a cellphone to promote and protect privacy in Canada.
Due to Yarovaya Law, law enforcement is entitled to stored private communication data.
Most countries worldwide maintain LI requirements similar to those Europe and the U.S., and have moved to the ETSI handover standards. The Convention on Cybercrime requires such capabilities.
As with many law enforcement tools, LI systems may be subverted for illicit purposes, producing a violation of human rights, as declared by European Court of Human Rights in the case Bettino Craxi III v. Italy. It also occurred in Greece during the 2004 Olympics: the telephone operator Vodafone Greece was fined $100,000,000 in 2006  (or €76,000,000) for failing to secure its systems against unlawful access. According to Monshizadeh et al., the event is representative of mobile networks and Internet Service Providers vulnerability to cyber attacks because they use outdated LI mechanism.
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