HostPapa is a Canadian-based privately owned web hosting company that provides shared, reseller, and virtual private server (VPS) hosting. It operates in Canada, United States, United Kingdom, Australia, Germany, New Zealand, Mexico, Singapore, India, Hong Kong, European Union, France, Ireland, Belgium and Spain. In 2016 the company provided hosting services to more than 180,000 websites.
|Industry||Web hosting, SSL certificates, small businesses, Information Technology|
|Headquarters||Burlington, Ontario, Canada|
HostPapa entered the dedicated and hosted applications market in 2002, and began offering web hosting services to customers in 2005, through its first registered domain. It was officially founded in Canada by Jamie Opalchuk in 2006. In its promotional material, HostPapa committed to using green energy. In 2010 HostPapa was accredited by the Better Business Bureau.
The current company logo, including the "Papa" character, was the result of a 2012 "Who's Your Papa?" logo design contest.
In 2013, 2015 and 2015, HostPapa appeared on the PROFIT 500 ranking of Canada’s fastest-growing companies based on five-year revenue growth. On February 9, 2015, Dropmysite announced multi-language partnership with HostPapa.
- In 2020, HostPapa purchased 9 other hosting companies, including Korax, Lunarpages, PacificHost, Santa Barbara Hosting and Canvas Host.
- In 2020, they purchased Data Deposit Box, a provider of cloud backup and recovery technology.
- In April 2021, they purchased Silicon Valley Web Hosting from Denetron LLC.
- In July 2021, HostPapa acquired UptimeMate, keeping it as a standalone solution while also intending to offer it as a part of their PapaCare+ plan.
HostPapa has web hosting infrastructure, including Hewlett-Packard hardware and servers, networked by Cisco equipment, in various tier one data centers in Canada and around the world. The company operates North American-based call centers for customer support in English, French, and Spanish. Its hosting services use Sucuri server software and CloudProxy.
The company uses MailChannels SMTP relay anti-spam technology to analyze outbound email behaviour in order to limit unwanted emails and ensure email delivery to its customers. Customers use cPanel control panel to access HostPapa's web hosting software.
HostPapa uses 100% renewable energy to power data centers, web servers, office computers, laptops, and office spaces, limiting its carbon emissions. In July 2017 CEO Jamie Opalchuk said the company plans to broaden its data center coverage with servers in the United States, United Kingdom, and Australia.
HostPapa offers several shared website hosting plans which provide unlimited domains and subdomains, with 500 to 1000MB limited individual email, MySQL, cPanel access, and private name services. In 2015, PC Magazine pointed out that, unlike some of its competitors, HostPapa did not offer dedicated or managed WordPress hosting.
On May 7, 2015, Fergal Gallagher from Tech Times reported a worldwide hacking issue that endangered millions of websites. WordPress software (content management system) vulnerabilities could have allowed hackers to gain control of websites using the default theme and plug-in if the website owner or administrator clicked on a malicious link. At the time of publication, major web hosts, including HostPapa, had already fixed the vulnerability.
In 2011, through the Love Trees charity, HostPapa donated 10,000 trees in Africa for Earth Day. HostPapa was given the Love Trees Partnership award of Merit. That year, HostPapa held a promotion in which it donated $5 to Save the Elephants for every GoDaddy customer who transferred to HostPapa.
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