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Hospitality Ai edit
Hospitality Ai is a company within the hospitality industry, focusing on delivering technological solutions that enhance sales, efficiency, and customer experience for businesses such as restaurants and hospitality establishments. Its services include online ordering and point-of-sale (POS) systems, utilizing artificial intelligence (AI) to improve business operations.
Company Overview edit
Hospitality Ai was founded by Corey Fiala[1] and Lee Caperton, Albuquerque business owners who identified a fragmentation problem within the hospitality and retail sectors due to the use of multiple software systems for different operational needs. Fiala, with a programming background and experience in launching one of the first tablet-based POS software, Lavu[2], in 2009, and Caperton, with extensive experience in the restaurant industry and a medical degree, aimed to create a unified platform that integrates essential software systems for managing retail and hospitality businesses .
The company's inception was motivated by the challenges faced by businesses using multiple software solutions, a situation exacerbated by the COVID-19 pandemic's push towards online deliveries. Hospitality Ai's solution allows restaurants to manage their own online orders, cutting out the need for third-party delivery software and reclaiming control over operations .
Services and Features edit
Hospitality Ai offers a comprehensive solution that includes a customizable online ordering system and a full-fledged POS system. Its AI-driven platform provides features such as:
Efficient Software Integration: Combining necessary platforms into one system to simplify operations.
AI-driven Analysis and Suggestions: A background bot analyzes data to optimize pricing, suggest new popular dishes, and recommend additional purchases to customers, enhancing both the business and customer experience .
The company focuses on personalizing solutions by meeting with potential clients to assess their specific needs, offering a cost-effective alternative to managing multiple software subscriptions.
Impact edit
Since its market launch, Hospitality Ai has contracted with several businesses, including Tamashi Sushi and Sushi King, demonstrating its viability and value proposition in the industry. The founders' unique blend of technical and industry expertise has positioned Hospitality Ai as a key player in streamlining hospitality operations through technology .
Conclusion edit
Hospitality Ai represents a significant innovation in the hospitality and retail sectors, offering AI-enhanced tools to consolidate operations, improve efficiency, and enhance customer engagement. By addressing the industry's fragmentation issue, the company provides a compelling solution for businesses looking to optimize their operations in the digital age.
References edit
- ^ "Event Rental Systems, Recently Acquired by Fullsteam, Set to Launch New Point of Sale System". www.newswire.com (Press release). Retrieved 2024-04-09.
- ^ "Lavu Hits Over 1 Billion Orders and Launches Billboard Advertising Program to Boost Local Restaurants, Featuring O'Maddy's in Gulfport, Florida". www.businesswire.com. 2024-02-19. Retrieved 2024-04-09.
- "Hospitality Ai Online Ordering and Point of Sale Plan Comparison Chart." (2024). Retrieved from the company's official website.
- BizJournals. (2023, April 5). "Hospitality Ai Readies Product for Market." Retrieved from https://www.bizjournals.com/albuquerque/inno/stories/news/2023/04/05/hospitality-ai-readies-product-for-market.html.
- Mencinger, A. (2023, April 17). "Business owners launch hospitality tech startup: software uses AI to streamline activity." Yahoo News. Retrieved from https://sports.yahoo.com/business-owners-launch-hospitality-tech-030300559.html?guccounter=1.