Draft:Fantuan Delivery

Fantuan
Native name
饭团外卖
IndustryOnline food ordering
Founded2014
FoundersRandy Wu
Yaofei Feng
Area served
Canada, United States, Australia, United Kingdom
Key people
Randy Wu (CEO)
Websitefantuan.ca

Fantuan Delivery (Chinese: 饭团外卖; pinyin: Fàntuán Wàimài) is a Canadian food delivery platform focused on Asian cuisine based in Burnaby, British Columbia.[1] The Fantuan mobile app allows users to order food, receive food deliveries, and have errands done; delivery drivers working as independent contractors receive payment from the company, as well as tips passed on from users.[2]

History

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Randy Wu, then an economics student at Simon Fraser University, founded Fantuan in 2014 with co-founder Yaofei Feng, who had attended Oregon State University for a masters degree in computer science and left his position as a software engineer Amazon to join the company.[3][2] The founders, who met through the online game DOTA, had come to North America from China as international students and noted that familiar food options were lacking near their university campuses.[3][2]

Wu modelled the company's services after Chinese food delivery app Meituan.[3] In the early stages of the company, Wu and Feng personally ordered food from restaurants and delivered it to customers.[3][2]

The company expanded its operations to Toronto in 2016 and entered the United States market in 2019.[1]

An English version of the Fantuan app, which was initially Chinese-only, was launched in 2020.[2]

Fantuan received US$40 million in Series C funding in December 2023.[3] In January 2024, the company announced that it had acquired the food delivery business of Chowbus.[1]

Name and branding

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The Chinese word Fantuan refers to a rice ball, which also serves as the logo of the company.[2]

Incidents

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In October 2023, SafeWork NSW, the workplace health and safety regulator of Australia's New South Wales, issued fines of AU$13,600 to Fantuan, alleging insufficient safety training for food delivery riders.[4][5]

References

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  1. ^ a b c Korstrom, Glen (2024-01-24). "Burnaby-based food-delivery platform Fantuan buys Chowbus' delivery business". Business in Vancouver. Retrieved 2024-06-19.
  2. ^ a b c d e f Cheung, Christopher (2020-04-10). "The Vancouver Food 'Super App' Aiming to Conquer North America". The Tyee. Retrieved 2024-06-19.
  3. ^ a b c d e Liao, Rita (2023-12-05). "Vancouver's Fantuan raises $40M to deliver real Asian food at your doorstep". TechCrunch. Retrieved 2024-06-19.
  4. ^ Rider, Nicholas (2023-10-09). "Food delivery platform fined". RetailWorld. Retrieved 19 June 2024.
  5. ^ "Food delivery platform fined for not training more than 1000 employees". SafeWork NSW. 2023-10-08.