Digital Government Development Agency

The Digital Government Development Agency (Public Organization) (Abrv: สพร.-DGA; Thai: สำนักงานพัฒนารัฐบาลดิจิทัล, RTGSsamnak ngan phatthana rat ban dichiton) is a Thai governmental agency whose mission is to digitize the workings of the Thai government through goal and standards setting, establishing best practices, and training of government employees.[2] In the United Nations E-Government Survey 2018, Thailand was ranked 73 of 193 nations in the provision of digital services to citizens.[3]

Digital Government Development Agency
Public Organization overview
Formed13 May 2018; 4 years ago (2018-05-13)
Preceding agencies
  • Electronic Government Agency (EGA)
  • Government Information Technology Services (GITS)
HeadquartersBangkok, Thailand[1]
Annual budget1,662 million baht (FY2019)
Public Organization executive
  • Dr. Supot Tiarawut, President & CEO
Parent departmentOffice of the Prime Minister
WebsiteOfficial website


On 21 May 1997 the government established the Government Information Technology Services (GITS) under the National Science and Technology Development Agency (NSTDA). On 21 February 2011, the Electronic Government Agency (Public Organization) (EGA) replaced GITS. The new agency, EGA, reported to the Ministry of Information and Communication Technology which later became the Ministry of Digital Economy and Society. On 13 May 2018, the Electronic Government Agency (EGA) became the Digital Government Development Agency (DGA) reporting to the Office of the Prime Minister.[4]

As of October 2019, the president and CEO of the DGA is Dr Sak Segkhoonthod.[5][6]

DGA's budget for FY2019 was 1,662 million baht.[7]


The Thai government has set the goal of all state agencies to become fully digitized by 2022.[8] In October 2019 the DGA was given the mission of drafting a digital road map (2020-2022) for the government by November 2019. The road map will then be submitted to the cabinet to make it official policy.[5] The agency has been working off of interim plans approved by the cabinet for several years already.[9]

Programs and plansEdit

The agency introduced the e-government portal several years ago to serve as a central information hub, helping people to obtain public services. It also developed and introduced in early-2019 the CITIZENinfo application, offering information for those searching for state agencies at 8,000 locations nationwide as well as posting the forms required by citizens to conduct business with those state agencies.[5]

In 2018 the DGA published a two-year digital road map. The road map includes seven functions that ensure a full digital government transformation: government data exchange; one-stop service; government data centers; open government data; unified government communications; secure government intranet; and digital transformation programs.[10][11]

See alsoEdit


  1. ^ "Contact Us". Digital Government Development Agency (Public Organization) (DGA). Retrieved 12 October 2019.
  2. ^ "Vision & Strategies". Digital Government Development Agency (Public Organization) (DGA). Retrieved 12 October 2019.
  3. ^ United Nations E-Government Survey 2018 (PDF). New York: Department of Economic and Social Affairs, United Nations. 2018. p. 237. ISBN 9789211232080. Retrieved 12 October 2019.
  4. ^ "Background". Digital Government Development Agency (Public Organization) (DGA). 26 March 2019. Retrieved 12 October 2019.
  5. ^ a b c Theparat, Chatrudee (10 October 2019). "State agencies to become digitalised by 2022". Bangkok Post. Retrieved 12 October 2019.
  6. ^ "Dr. Sak Segkhoonthod Leading New Thailand Digital Government Development Agency". International Academy of CIO (IAC). Retrieved 12 October 2019.
  7. ^ Thailand's budget in Brief Fiscal Year 2019 (Revised ed.). Bureau of the Budget. 20 December 2018. p. 84. Retrieved 12 October 2019.
  8. ^ Theparat, Chatrudee (31 October 2019). "Prayut urges quick digital transition". Bangkok Post. Retrieved 2 November 2019.
  9. ^ Segkhoonthod, Sak (22 September 2017). "Digital Government and Digital Public Services" (PDF). International Telecommunication Union (ITU). Retrieved 12 October 2019.
  10. ^ Tortermvasana, Komsan (13 June 2018). "DGA rolls out two-year digital road map". Bangkok Post. Retrieved 12 October 2019.
  11. ^ Segkhoonthod, Sak. "Digital Technology for Aging Society" (PDF). THE TELECOMMUNICATIONS ASSOCIATION OF THAILAND (TCT). Retrieved 12 October 2019.

External linksEdit