Certified software manager

Certified software manager (CSM) is a professional designation for IT asset management. The course was developed by the Software Publishers Association (now SIIA) in 1994 as a component of one of the first global anti-piracy efforts, led by Ken Wasch. In 2004, administration of the CSM, and its successor class the Advanced Software Manager, moved to Washington, DC-based LicenseLogic. According to ITIL, Software Manager is defined as a person who manages “…all of the infrastructure and processes necessary for the effective management, control, and protection of the software assets…throughout all stages of their lifecycle.”[1]

The course syllabus walks the attendee through from the beginnings of "What is Software Asset Management (SAM)?" through to developing a basic asset management program for their organization.[2]

The CSM is the basis for various other ITAM courses.


  1. ^ Axelos (February 2019). "Axelos ITIL 4 Foundation". Axelos.
  2. ^ "Archived copy" (PDF). Archived from the original (PDF) on 2007-07-03. Retrieved 2007-05-23.CS1 maint: archived copy as title (link)

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