the call centre is a bbc 3 reality docuemtary series about the work style and related similars occurring in the biggest call centre in wales <http://www.bbc.co.uk/programmes/p018vlpy></ref> and one of the biggest in the uk. it is narrated by hebburn actress Kimberley Nixon.it started being broadcast on the 4th june 2013
<http://www.bbc.co.uk/programmes/p018vlpy></ref> - bbc 3 website for the programme