1. [[Net_neutrality_by_country#Portugal]]- Portugal Used to have pricing packages that created a gray line in net neutrality. - Internet access to all- history/advances

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European Union struck down roaming charges by creating a law in which companies cannot slow down services. There are exceptions to services being slowed down which include court order, security, or congestion on a website.[1] Because Portugal is a member of the European Union, it must follow all guidelines set by their Body of European Regulators for Electronic Communication (BEREC).[2] Anacom reported that majority of the complaints it received in the first half of 2018 involving the communications sector were related to billing, service failure, and cancellation of service.[3]

  1. ^ "citation".
  2. ^ "Contribution by Portugal Telecom to the public consultation on BEREC Guidelines on the Implementation by National Regulators of European Net Neutrality Rules". berec.europa.eu. Retrieved 2018-10-29.
  3. ^ ANACOM. "Reclamações relativas ao sector das comunicações aumentaram 25% no 1.º semestre de 2018". www.anacom.pt (in Portuguese). Retrieved 2018-10-29.