Talk:Service design/Archives/2016
Latest comment: 7 years ago by BronHiggs in topic Service Design
 | This page is an archive of past discussions. Do not edit the contents of this page. If you wish to start a new discussion or revive an old one, please do so on the current talk page. |
Service design education list
1. It's very long. 2. It will quickly become dated as programs are founded, dropped, or change their names. 3. Based on a quick sample, WP design-field articles don't generally have these lists.
It should be deleted. BlackcurrantTea (talk) 06:02, 17 June 2016 (UTC)
Service Design
How is it possible to produce an article about service design and not make reference to the following?
- Basic S-O-R (Stimulus response models)
- G Lyn Shostack's service blueprinting (process design)
- Mary Jo Bitner's Servicescapes
- Environmental psychology especially the work of Mehrabian- Russell (high and low load environments, the concept of 'flow')