PNI Digital Media is a company that operates an enterprise-class e-commerce platform which allows retailers to provide print-on-demand personalized products and services to their customers. Retailers who license the PNI platform use PNI's software to offer photo prints, photo gift merchandise, small business marketing products, document printing services and other print-on-demand merchandise.[1][2]

PNI Digital Media, Inc.
Industryonline, kiosk and mobile software that enables retailers to offer personalized products
Founded1995; 29 years ago (1995)
Headquarters,
Websitewww.pnimedia.com

Large companies like Costco, Sam's Club and Staples use PNI Digital Media's software platform to allow customers to create and order personalized products such as photo prints, photo books, canvas prints, photo calendars, greeting cards, invitations, business cards, signage and documents.[2][3][4][5]

Retailers edit

The company launched in Vancouver, B.C., in 2001, taking on Walmart Canada as their first major photo site client in 2002. From 2003 to 2007, the company also provided its software platform for photo sites for Costco Canada, Blacks, Chapters, Loblaws and others.[1]

PNI then expanded into the US marketplace by licensing its software platform to CVS Health (then CVS/pharmacy), Costco and Sam's Club, the contracts of which were then lost several years later.[1]

As of February 2017, PNI also licenses its software platform to retailers such as Staples, Staples Canada, Tesco, FedEx Office and Quill. As of June 6th 2022 PNI's only licenses its software platform to Staples US, and has faced severe downsizing, with most offices across the globe being closed down. [1]


History edit

PNI Digital Media was formerly known as PhotoChannel Networks Inc., and the name was officially changed in June 2009.[6]

On July 11, 2014, the company was acquired by Staples, Inc. for $74 million.[4][7]

Commencing July 14, 2015, the online photo centres for Walmart Canada, CVS, Costco, and Rite Aid, all operated by PNI, were investigating credit card fraud.[8][9][10][11] After being down for several weeks, the photo sites began to be re-launched in September 2015, rebuilt with enhanced security measures.[12]

Company edit

PNI has been included in Deloitte's Fast 50 and Fast 500 list, which recognizes Canada's fastest-growing tech firms, in 2009, 2010 and 2011.[13][14][15][16] The company also has been included in the list of Canada's Top Employers in 2015, and BC's Top Employers in 2016.[17][18]

See also edit

References edit

  1. ^ a b c d "Home". PNI Media. Retrieved 2017-03-02.
  2. ^ a b "Staples to Acquire Vancouver's PNI Digital Media for $74 Million". BetaKit. Retrieved 2017-03-02.
  3. ^ "PNI Digital Media Inc. Profile on T-Net". www.bctechnology.com. Retrieved 2017-03-02.
  4. ^ a b "Staples Inc. completes $74-million acquisition of Vancouver's PNI Digital". Business In Vancouver. Retrieved 2017-03-02.
  5. ^ "Who's who – the top 25". Business In Vancouver. Retrieved 2017-03-02.
  6. ^ "PhotoChannel Networks Inc. Changes Name to PNI Digital Media Inc". Market Wired.
  7. ^ "Staples to buy retail-focused software firm PNI Digital". Reuters. Archived from the original on 2023-07-19.
  8. ^ "Many Big Photo Printing Websites Now Offline After Suspected Data Breach". 21 July 2015.
  9. ^ "CVS Probes Card Breach at Online Photo Unit". Krebs on Security. Brian Krebs. 17 July 2015. Retrieved 2015-07-17.
  10. ^ Thomson, Iain (July 18, 2015). "CVS shutters photo website in credit-card hack attack scare". The Register.
  11. ^ "CVS, Costco and Walmart Canada shut down online photo services due to suspected hacking attack". 18 July 2015.
  12. ^ "Costco's Online Photo Services Back Up After Breach, Customers' Cards May Have Been Compromised". Consumerist. 2015-09-08. Retrieved 2017-03-02.
  13. ^ "B.C. tech companies: four of the fastest". Business In Vancouver. Retrieved 2017-03-02.
  14. ^ https://www2.deloitte.com/content/dam/Deloitte/ca/Documents/technology-media-telecommunications/ca-EN_Fast50_winners_AODA.PDF [bare URL]
  15. ^ https://www2.deloitte.com/content/dam/Deloitte/us/Documents/technology-media-telecommunications/us-tmt-2011-technology-fast-500-winners-brochure-020515.pdf [bare URL PDF]
  16. ^ https://www2.deloitte.com/content/dam/Deloitte/us/Documents/technology-media-telecommunications/us-tmt-2010-fast500-winners-brochure_020515.pdf [bare URL PDF]
  17. ^ Employers, BC's Top 100. "British Columbia's Top Employers (2016)". www.canadastop100.com. Retrieved 2017-03-02.{{cite web}}: CS1 maint: numeric names: authors list (link)
  18. ^ Employers, Canada's Top 100. "Canada's Top 100 Employers (2017)". www.canadastop100.com. Retrieved 2017-03-02.{{cite web}}: CS1 maint: numeric names: authors list (link)

External links edit