Artificial Solutions is a multinational technology company that develops technology for conversational AI systems.

Artificial Solutions
Company typePublic company
NasdaqASAI
ISINSE0012323756
Industry
Founded2001
FounderJohan Åhlund, Johan Gustavsson and Michael Söderström
HeadquartersStockholm, Sweden
Number of locations
Offices in Stockholm, Barcelona, and Austin
Key people
Per Ottosson (CEO)
ProductsTeneo platform[1]
Websitewww.artificial-solutions.com

The company's products have been deployed in a wide range of industries including automotive,[2] finance,[3][4][5] energy, entertainment, telecoms,[6][7] the public sector,[8][9] retail[10][11] and travel.[12] It’s Customers include telecom providers such as AT&T,[13] as well as other organisations such as Circle K [14] and Folksam,[15]

The company was founded in 2001 and became a public company in 2019[16] after the reverse takeover of Indentive AB. Artificial Solutions is listed on the Nasdaq First North stock exchange under the ticker ASAI.

History edit

Founded in Stockholm in 2001 by Johan Åhlund, Johan Gustavsson and Michael Söderström the company created interactive web assistants using a combination of artificial intelligence and natural language processing. Artificial Solutions expanded with the development of online customer service optimization products and by 2005 it had several offices throughout Europe supporting the development and sales of its online virtual assistants.[17]

In 2008 Elbot, Artificial Solutions won the Loebner Prize.[18]

In 2010, the company’s management changed, causing the company to focus the basis of its technology on Natural Language Interaction and launched the Teneo Platform, which allows people to hold humanlike, conversations with applications running on electronic devices.[19][20][21] In 2013 Artificial Solutions launched Lyra, a mobile personal assistant that is able to operate and remember the context of the conversation across different platforms and operating systems.[22][23][24]

A new round of funding was announced in June 2013 to support expansion in the US market.[25]

Since then the company has continued to develop the Teneo Platform and patent technology in the conversational AI sector including a framework for enabling chatbots to interact easily with each other.[26]

In 2018, the company raised a total of 13.7[quantify] Euros in equity capital to help support global growth and to accelerate the expansion of Teneo.[citation needed]

In 2019, Artificial Solutions Holding completed the Reverse Takeover of Indentive, enabling the business of Artificial Solutions Holding to be traded on Nasdaq First North. Lawrence Flynn remains the CEO. [27]

In November 2020, Per Ottosson took over as CEO. He is based at the company's headquarter in Stockholm together with the newly appointed CFO, Fredrik Törgren.[28]

References edit

  1. ^ Teneo, Artificial Solutions, 2019
  2. ^ "Artificial Solutions and RückerLypsa Combine to Build Conversational AI for the Automotive Sector Artificial Solutions and RückerLypsa Combine to Build Conversational AI for the Automotive Sector". AIthority. 8 May 2019. Retrieved 12 August 2019.
  3. ^ Thompson, Scott. "Agria working with Artificial Solutions". FStech. Perspective Publishing. Retrieved 12 September 2013.
  4. ^ Savvas, Antony. "Co-operative Bank uses Mia to speed up contact centre calls". Computerworld UK. IDG. Retrieved 12 September 2013.
  5. ^ Thompson, Scott. "2012 FStech Awards: winners announced". FStech. Perspective Publishing. Retrieved 12 September 2013.
  6. ^ Westerholm, Joel. "Telenors elektroniska kundtjänst pressar kostnaderna". ComputerSweden. IDG. Retrieved 12 September 2013.
  7. ^ Peart, Andy (17 January 2013). "Artificial Solutions powers Online Virtual Assistant for Vodafone Ireland" (Press release). Artificial Solutions.
  8. ^ Brax, Sofia (18 January 2011). "Digitala kolleger alltid till tjänst". Publik. Fackforbundet ST. Retrieved 12 September 2013.
  9. ^ Nilsson, Orjan. "Cyber-damene husker deg". Nettavisen. iBergen.
  10. ^ "Circle K selects Teneo AI platform to enhance shopping experience". Retail Insight Network. 21 August 2019. Retrieved 30 August 2019.
  11. ^ Travis, Aaron (5 January 2013). "In Defense Of The Humble App Walkthrough". TechCrunch.
  12. ^ Fox, Linda (16 April 2013). "CWT brings virtual face to mobile service". Phocuswire.
  13. ^ "Artificial Solutions". Hardman & Co.
  14. ^ "Circle K selects Teneo AI platform to enhance shopping experience". Retail Insight. 21 August 2019.
  15. ^ "Artificiell intelligens reglerar skador på Folksam". Breakit.
  16. ^ "A Conversational AI Leader Is Going Public". Motley Fool. 25 February 2019.
  17. ^ "Al grano". Elnuevolunes.es. Retrieved 8 September 2013.
  18. ^ "Elbot". Chatbots. Retrieved 25 September 2019.
  19. ^ Mike Elgan (9 March 2013). "Smart apps think (so you don't have to)". Computerworld. Retrieved 8 September 2013.
  20. ^ "Artificial Solutions Unveils a Software Toolkit for Adding Speech to Mobile Apps". SpeechTechMag.com. 17 January 2012. Retrieved 8 September 2013.
  21. ^ "Så effektiv er Ikeas chat-robot: Har været på 'efteruddannelse' - Computerworld". Computerworld.dk. 10 October 2012. Retrieved 8 September 2013.
  22. ^ Hoyle, Andrew (24 February 2013). "Indigo brings Siri-like assistance to Android for free (hands-on) | Mobile World Congress - CNET Reviews". Reviews.cnet.com. Retrieved 8 September 2013.
  23. ^ "Indigo Wants to Be Your Personal Assistant Across Devices". Lifehacker.com. 30 April 2013. Retrieved 8 September 2013.
  24. ^ Wollman, Dana (26 February 2013). "Indigo is a cloud-based, cross-platform personal assistant for Android and Windows Phone 8 (hands-on)". Engadget.com. Retrieved 8 September 2013.
  25. ^ "Artificial Solutions raises $9.4m in Scope-led round for US expansion | AltAssets Private Equity News". Altassets.net. 25 June 2013. Retrieved 8 September 2013.
  26. ^ Trenholm, Rich. "Next generation of personal assistant takes a step towards 'Her'-style super-Siri". Cnet. CBS Interactive.
  27. ^ Leadership Team, Artificial Solutions, 2019
  28. ^ Artificial Solutions International AB: Per Ottosson appointed new CEO of Artificial Solutions, Aktiespararna, 2020