Wero is a European mobile payment system that replaced Giropay in Germany, Paylib in France,[1] Payconiq in Belgium[2] and Luxembourg, and iDEAL in the Netherlands. The service was launched on 2 July 2024 by the European Payments Initiative.[3] The service competes with PayPal, credit cards and similar services. It started as a real-time payment system in 2024, and from summer 2025 extended online payment functions were added on a step-by-step basis.

Wero
Type of site
Mobile payment
HeadquartersDe Lignestraat 13, 1000 Brussels, Belgium
Area servedWestern Europe
OwnerEPI Company SE
URLwero-wallet.eu
Launched2024
Native client(s) oniOS, Android

The name is a portmanteau made up of the English personal pronoun we and the name of the European Union's common currency, the Euro, but is also based on the Italian word vero, meaning true.[4]

History

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Background EPI project

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The aim of EPI's project is to achieve greater independence from the market power of American payment service providers. According to the management consultancy Capco, EPI's market entry may come too late for many, but the train has "not yet completely left the station, but is already in motion".[5] The Center for Financial Studies believes that the end of 2021 will be the "last opportunity for Europe to establish a payment system that can keep up with global competition" (especially against US competitors). During 2020 and 2021 several attempts were made to initiate the creation of a European based payment system that could rival card based payment solutions of Visa and Mastercard.

2022

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After 20 banks from Poland, Spain, Germany and Finland had withdrawn from the project end of 2021, the remaining 13 banks pivoted the project towards a payment solution based on a digital wallet.[6]

EPI announced it wanted to start the "digital wallet" with mobile-to-mobile payments in Belgium, Germany and France. By offering its own app, according to the provider, almost all bank customers in these countries will most likely be able to use Wero. It should become comparable to Twint (Switzerland) and MobilePay (Denmark).

2023

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On 25 April, EPI announced that its shareholders confirmed the development (and launch) of the wallet based payment solution.[7] Several European institutions, among them European Central Bank, welcomed the initiative.[8]

On 21 September 2023, EPI selected the name Wero for its upcoming payment service.[9]

In December 2023, EPI launched a pilot operation between German Sparkasse Elbe-Elster and the French Banque Populaire, based on the fully-developed SCT-Inst SEPA payment solution.

2024

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Advertisement board in Frankfurt (Main) Hauptbahnhof promoting Wero and logos of supported banks

On 2 July 2024, Wero was launched in Germany, with two German banks going live with the service.[3] On 30 September 2024, Wero was launched in France.[10] On 19 November 2024, Wero was launched in Belgium.[11] As of November 2024, the service counts 14 million users and 8 million transactions were made.[12]

In December 2024, a first Wero e-commerce payment transaction was performed in a pilot setting.[13] The next countries to follow will be Luxembourg and the Netherlands.[14]

2025

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In February 2025, the German branch of Italian payment service provider Nexi announced that it signed a contract with EPI that would allow its merchants to accept Wero for online commerce.[15] In May 2025, Canadian payment service provider Nuvei also announced that its clients would be able to use Wero for e-commerce businesses. [16] In June 2025, British fintech company Revolut joined the EPI and would provide Wero to its clients[17], while French payment service providers Worldline announced that it would enable its merchants to use Wero in online commerce, starting in summer 2025 in Germany.[18]

Product features

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P2P Contact list payments

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A user can associate a phone number to their bank account, with a maximum of three phone numbers per bank account. A person can make a bank transfer to another person's bank account, using their phone number instead of their IBAN.

P2P Payment request

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A user can send a payment request to a person, by selecting the bankaccount, specifying the requested amount in Euros and selecting a person that should receive the payment request. The person receiving an payment request is notified of an incoming payment request. The person can decline the payment request. The person can also accept the payment request by selecting the bank account and approving the payment. If the person does not respond, a payment request expires after 30 days.

P2P Wero QR codes generation

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A user can create a QR code, by selecting the bank account and specifying the requested amount in Euros. A person can make a bank transfer by scanning the QR code, selecting their bank account and approving the transaction.

Future planned features

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EPI announced in July 2024, that it will extend Wero's offering to online and mobile shopping payments (in 2025) and then NFC enabled point-of-sale payments (2026). An additional comprehensive range of transaction types is planned to be supported later, including one-off payments, subscriptions, installments, payments upon delivery and reservations. Additionally, value-added services will be incorporated into the solution over time, including responsible "Buy Now, Pay Later" (BNPL) financing, digital identity features and integration of merchant loyalty programmes.[7]

Current supported banks

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Caption
Bank name Country Begin of support
Belfius Belgium 2024-09-26[11]
ING Belgium Belgium 2024-11-19[11]
BNP Paribas France 2024-10-24[10]
BNP Paribas Fortis (Fintro, Hello Bank! Belgium) Belgium 2024-11-06[11]
Groupe BPCE France 2024-10-02[10]
Crédit Agricole France 2024-09-26[10]
Crédit Mutuel France 2024-11-06[10]
KBC (CBC, KBC Brussels) Belgium 2024-07-26[11]
La Banque Postale France 2024-10-28[10]
Postbank Germany 2024-10-31[19]
Hello bank! France 2024-10-02[10]
PSD Bank Germany 2024-09-30[20]
Société Générale France 2024-10-24[10]
Sparkassen-Finanzgruppe Germany 2024-07-02[3]
Volksbanken Raiffeisenbanken (DZ Bank, Sparda-Bank) Germany 2024-07-02[3]

Other countries

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The majority of participating banks in France have launched Wero by the end of 2024, with La Banque postale using the EPI app instead of its own.

Other banks that want to offer the service as of September 2024 are ING (Netherlands) and the payment service providers Worldline (France) and Nexi (Italy). Other banks and service providers are set to follow.

See also

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References

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  1. ^ Teng, Tina (30 September 2024). "Wero set to become Europe's first unified payment solution". euronews. Retrieved 27 November 2024.
  2. ^ "Wero : nouveau système de paiement lancé en Belgique". TestAchats (in French). 12 September 2024. Retrieved 15 September 2024.
  3. ^ a b c d "EPI launches Wero, its innovative digital payment wallet in Germany". EPI Company SE. 2 July 2024.
  4. ^ Atzler, Elisabeth (7 September 2023). "Neuer europäischer Zahlungsdienst soll 'Wero' heißen". Handelsblatt. Retrieved 5 November 2024.
  5. ^ Laura Eßlinger (22 September 2023). "Wero: Europas Bezahldienst hat jetzt einen Namen – und Verspätung". Capital..
  6. ^ Benton, Philip (25 March 2022). "European Payments Initiative project pivots after 20 banks depart". Omdia. Retrieved 6 December 2024.
  7. ^ a b "EPI Company announces acquisitions, additional shareholders and the coming launch of its new instant payment solution". EPI Company SE. 25 April 2023. Archived from the original on 25 April 2023.
  8. ^ "ECB welcomes the EPI's progress on building a European payment solution". European Central Bank. 25 April 2023.
  9. ^ "EPI selects "Wero" as commercial name for its innovative digital wallet". EPI Company SE. 21 September 2023.
  10. ^ a b c d e f g h "EPI launches Wero, its European digital payment wallet in France". EPI Company SE. 30 September 2024.
  11. ^ a b c d e "EPI launches Wero, its innovative digital payment wallet in Belgium". EPI Company SE. 19 November 2024.
  12. ^ "Epi Company | Wero shows first results: Promise of fast, secure and…". EPI Company SE. 12 November 2024. Retrieved 27 December 2024.
  13. ^ "Ein Meilenstein für den FCK und die europäische Zahlungsinnovation". 1. FC Kaiserslautern (in German). 17 December 2024.
  14. ^ "Wero: Shaping the future of European payments". 24 December 2024.
  15. ^ "Nexi becomes Wero acquirer, in partnership with Computop". 24 February 2025.
  16. ^ "Nexi becomes Wero acquirer, in partnership with ComputopNuvei Joins the European Payments Initiative to Launch Wero for Ecommerce". 15 May 2025.
  17. ^ "Revolut joins the European Payments Initiative to bring Wero to millions of new customers this summer". 3 June 2025.
  18. ^ "Worldline initiates the launch of Wero in ecommerce starting this summer". 4 June 2025.
  19. ^ Mahlmeister, Frank (1 October 2024). "EPI – Postbank startet Wero Ende Oktober". DER PLATOW Brief (in German).
  20. ^ "Wero". PSD Bank RheinNeckarSaar eG (in German). Retrieved 1 November 2024.
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