Uttar Pradesh State Road Transport Corporation
Uttar Pradesh State Road Transport Corporation (UPSRTC) (Hindi:उत्तर प्रदेश राज्य सड़क परिवहन निगम) is a public sector passenger road transport corporation based in Uttar Pradesh, India operating intrastate and interstate bus service. Headquarter of the corporation is at Lucknow, Uttar Pradesh; India.
|Slogan||"Aapka Apna Saathi"
"आपका अपना साथी"
|Parent||Uttar Pradesh State Road Transport Corporation|
|Founded||15 May 1947|
|Headquarters||Lucknow, Uttar pradesh, India|
|Service area||Uttar Pradesh, Uttarakhand, Delhi, Bihar, Rajasthan, Punjab, Himachal Pradesh, Haryana & Madhya Pradesh.|
|Service type||Ordinary, Rural, Express, Janrath, Volvo & Scania.|
UPSRTC is a public sector passenger road transport corporation providing services in the state of Uttar Pradesh and other adjoining states in North India. With a fleet size of over 12194 buses which operate over 4.1 million kilometers catering to the travel needs of over 1.8 million people and earning over Rs.119.8 million everyday. Provision of adequate, efficient, well co-ordinated, comfortable and economical services to our passengers, while earning enough for self-sustenance & growth.
Passenger road transport services in the state of U.P. started on 15 May 1947 with the operation of bus service on the Lucknow - Barabanki route by the erstwhile U.P. Government Roadways. At the time of establishment of the Corporation it had a fleet of 4253 buses which were operating on 1123 routes. The corporation's earned kilometers operated at that time were 228.8 million kilometers. While the total number of passengers carried by its buses totaled 251.3 million.By the end of the decade the fleet of the corporation had attained a strength of 5679 buses, the operations had increased to 1782 routes. As a result of this increase in operations, the earned kilometers totaled about 395.3 million kilometers, while the total numbers of passengers carried totaled over 449.1 million. During the IV five-year plan, the erstwhile UP Government Roadways was renamed as 'Uttar Pradesh State Road Transport Corporation' (UPSRTC) on 1 June 1972 under the provisions of the Road Transport Act, 1950.The end of the VI five-year plan saw a further increase in all operational parameters being achieved by the corporation. With the increase in fleet strength of 6198 buses, the earned kilometers of the corporation rose to 425.7 million kilometers.During the VII five-year plan emphasis was placed on strengthening the fleet of the corporation. By the end of the plan period the fleet had risen to 8161 buses from the initial strength of 6198. By 1989-90, the Corporation operated 2525 routes covering 648.6 million kilometers and carrying 471.2 million passengers.During the VIII five-year plan 2722 buses were replaced with new buses however 3142 buses were auctioned and the fleet at the end of 1996-97 became 7463 buses.During the IX five-year plan 2427 buses were replaced and 3785 buses were auctioned, At the end of 2001-02 the Corporation had 6105 buses.In the Xth five-year plan 5274 buses were inducted and 4818 buses were removed from fleet. At the end of 2006-07 the Corporation had 6561 buses apart from 784 hired buses operated under its control.In the XIth five-year plan 4518 buses were inducted and 4189 buses were removed from fleet. At the end of 2011-12 the Corporation had 6890 buses apart from 1763 hired buses operated under its control. The Corporation has been reconstituted on 30 Oct 2003 with the services in the state of Uttarakhand forming a separate corporation.
The corporate office of the corporation is situated at Lucknow.For efficient functioning the corporation has been divided into 20 regions of which 1 region operates urban & sub-urban services. Each region has a regional workshop where major repair and maintenance work as well as assembly reconditioning work is performed.Each region has been further divided into operational units called depots. The total number of depots in the corporation is 116, including car-section. Each depot has a depot workshop attached to it to provide supportive maintenance facilities. For heavy maintenance and repair of vehicles, reconditioning of major assemblies, renovation of buses and construction of bodies on new chassis, two Central workshops have been established in Kanpur: Central Workshop, Rawatpur and Dr. Ram Manohar Lohia Workshop, Allen Forest.Eight tyre retreading plants are established at Agra, Lucknow, Gorakhpur,Faizabad, Ghaziabad, Bareilly, Kanpur, Saharanpur, Allahabad, Moradabad and Etawah to provide in-house tyre retreading facilities.For repairs and maintenance of staff cars belonging to the State Government and the Corporation, a separate unit named Car Section is established in Lucknow.For imparting training to drivers and technical staff, a Training School is established in Kanpur. The state transport department is also introducing Intelligent Transport Management System(ITMS) with a cost of Rs 38.28 crore of which 50 per cent is a grant from the Centre and remaining 50 per cent would be from private participation. With the implementation of ITMS, the entire transport department in the state would go online.
U.P.S.R.T.C. is headquartered at Lucknow and has 20 regions operating out of 116 depots .The Corporation has 300 bus stations of which 249 are in owned premises and 51 in rented premises. For the convenience of the passenger the Corporation generally has rest rooms, canteens, booking offices, toilets, drinking water, timetable & fare chart display, enquiry counters, public address systems, lights, fans, seats & benches and PCO etc. Cleanliness of the bus stations and buses are accorded priority.
Types of busesEdit
Operates as shuttle service between district headquarters and nearby towns / villages / tehsils. Caters to rural and economy conscious traffic. USP - Reduced fares (around 70% of fare of ordinary services) are charged.
Operates as shuttle service between district headquarters and nearby towns / villages / tehsils. Caters to rural and time conscious traffic. USP - Has 32 seats, gets filled up fast and reaches destination faster.
New comfortable buses, operate between various districts Caters to the general traffic. USP - Ordinary fares are charged.
- GOLD LINE
New, more comfortable and point to point services. Operates between different districts as direct services. USP - Starts at right time from starting station and again start at right time for return journey to starting station. Caters to comfort and time conscious traffic.
New, comfortable and non AC Sleeper services for long routes. Operates between different long distance destinations. USP - Has 28 seats on lower tier and 15 berths on upper tier.
New, very comfortable, AC and point to point services. Operates between different districts as direct services. USP - Caters to comfort and time conscious traffic.
- PLATINUM LINE
Spacious and comfortable 2*2 A/c volvo buses for ease and comfort during journey.45 seater,spacious, State of Art Volvo Buses with great comfort services between all districts headquarters and major routes.
- ROYAL CRUISER
Royal Cruiser is a high end bus which is Worldclass, affordable, safe, pleasant, and secure for tours and transportations
- CITY BUS SERVICE
Operates CNG city bus all under JNNURM in 9 cities in Lucknow,Kanpur,Agra,Varanasi,Allahabad,Meerut,Faizabad,Noida,Mathura.
Uttar Pradesh State Road Transport Corporation has launched a complaint redressal mechanism on messaging application, WhatsApp, for passengers. One can officially register complaint against bus operating staff during journey, insanitation at depots, substandard food served at depot's restaurant or poor services through this- 149 is enquiry number.18001802877 is tollfree number of suggestions and grievances.9415049606 is whatsapp number for direct contact.The service is operated from a control room in Lucknow headquarter. The complaint filed anywhere from the state would be routed from the control room to the regional office concerned.