United Nations Information and Communication Technologies Task Force

The United Nations Information and Communication Technologies Task Force (UN ICT TF) was a multi-stakeholder initiative associated with the United Nations which is "intended to lend a truly global dimension to the multitude of efforts to bridge the global digital divide, foster digital opportunity and thus firmly put ICT at the service of development for all".

UN Secretary General Kofi Annan addressing the 6th session of the UN ICT Task Force in New York City, March 25, 2004


The UN ICT Task Force was created by United Nations Secretary-General Kofi Annan in November 2001, acting upon a request by the United Nations Economic and Social Council (ECOSOC) dated July 11, 2000, with an initial term of mandate of three years (until the end of 2004). It followed in the footsteps of the World Economic Forum (WEF) Global Digital Divide Initiative (GDDI), and the Digital Opportunities Task Force (DOT Force), established in 2000 by the G8 at their annual summit in Okinawa, Japan. By providing it with a home in the United Nations, this accorded the UN ICT Task Force, in the eyes of many developing countries, a broader legitimization than the previous WEF and G8 initiatives, even if these previous initiatives also included a multi-stakehoder approach with broad participation by stakeholders from industrialized and developing countries.

Aims and objectivesEdit

The Task Force's principal aim was to provide policy advice to governments and international organizations for bridging the digital divide. In addition to supporting the World Summit on the Information Society (WSIS) and leading the UN in developing ICT strategies for development, the Task Force's objective was to form partnerships between the UN system and states, private industry, trusts, foundations and donors, and other stakeholders.

Membership and organizationEdit

The UN ICT Task Force has included the top ranks of the computer industry (Cisco Systems, Hewlett-Packard, IBM, Nokia, SAP, Siemens, Sun Microsystems), together with global NGOs (e.g., the Association for Progressive Communications), governments and international agencies. Its coordinating body was a multi-stakeholder bureau, assisted by a small secretariat at UN headquarters in New York. Technical advice was provided by a high-level panel of technical advisors.


United Nations Information Technology Service (UNITeS)Edit

Within the Report of the high-level panel of experts on information and communication technology (22 May 2000) suggesting a UN ICT Task Force, the panel welcomed the establishment of a United Nations Information Technology Service (UNITeS), suggested by Kofi Annan in "We the peoples: the role of the United Nations in the 21st century" (Millennium Report of the Secretary-General). The panel made suggestions on its configuration and implementation strategy, including that ICT4D volunteering opportunities make mobilizing "national human resources" (local ICT experts) within developing countries a priority, for both men and women. The initiative was launched at the United Nations Volunteers under the leadership of Sharon Capeling-Alakija and was active from February 2001 to February 2005. Initiative staff and volunteers participated in the World Summit on the Information Society (WSIS) in Geneva in December 2003.[1]

Challenge to Silicon ValleyEdit

In November 2002 Kofi Annan issued a Challenge to Silicon Valley to create suitable systems at prices low enough to permit deployment everywhere.[citation needed] The Office of the United Nations High Commissioner for Refugees ran a refugee camp in Tanzania where the Global Catalyst Foundation had placed computers and communications equipment for the use of the Burundian refugees confined there. The International Telecommunication Union (ITU) worked with the Kingdom of Bhutan on a Simputer project.

World Summit on the Information Society (WSIS)Edit

The Task Force was active, inter alia, in the process leading to the World Summit on the Information Society (WSIS) in Geneva in December 2003 and WSIS II in Tunis, Tunisia, in November 2005. In order to participate in the second phase of the WSIS, the Task Force's original three-year mandate was extended by another year and expired on 31 December 2005, with no further extension.

Working groupsEdit

The Task Force's stakeholders, members and the experts on the panel of technical advisors, were active in working groups organized around four broad themes:

  • ICT policy and governance
  • Enabling environment
  • Human resource development and capacity building
  • ICT Indicators and MDG mapping

Regional networksEdit

Regional activities were carried out in five regional networks—Africa, Latin America and the Caribbean, Asia, Arab States, and Europe and Central Asia.


2002, June 17–18: A session of the General Assembly of the United Nations was devoted to information and communication technologies for development, addressing the digital divide in the context of globalization and the development process. The session promoted coherence and synergies between various regional and international information and communication technologies initiatives. The meeting also contributed to the preparation of WSIS. Many countries were represented by high-level officials responsible for communications and for development.

The Task Force held 10 semi-annual meetings in various places that served as important venues for exchange of best practices, and to bring the various stakeholders together to work on common themes. Most successful, in the eyes of the participants, were those meetings that were held in conjunction with a series of Global Forums:

  • 1st meeting: at UN headquarters in New York City, NY, (United States) - November 19–20, 2001.
  • 2nd meeting: at UN headquarters in New York City, NY, (United States) - February 3–4, 2002.
  • 3rd meeting: at UN headquarters in New York City, NY, (United States) - September 30 - October 1, 2002, focused on ICT for development in Africa. It also reviewed the results of the first year of Task Force activities and agreed on an ambitious strategy for the next two years.
  • 4th meeting: at UN in Geneva, (Switzerland) - February 21–22, 2004, with a Private Sector Forum.
  • 5th meeting: at WIPO in Geneva - September 12–13, 2003, to allow participants to discuss the Task Force's contribution to WSIS.
  • 6th meeting: at UN headquarters in New York City, NY, (United States) - March 2004, with a Global Forum on Internet Governance.
  • 7th meeting: at the Ministry of Foreign Affairs in Berlin, Germany - November 18–20, 2004, with a Global Forum on an Enabling Environment.
  • 8th meeting: in Dublin, Ireland - April 13–15, 2005, with a Global Forum on Harnessing the Potential of ICTs in Education.
  • 9th meeting: at ILO in Geneva, Switzerland - October 1, 2005.
  • 10th (final) meeting: at the World Summit on the Information Society in Tunis, Tunisia - November 17, 2005.

In addition, a Global Roundtable Forum on "Innovation and Investment: Scaling Science and Technology to Meet the MDGs" was held in New York City, 13 September 2005. The primary focus of the Forum was on the critical role of science, technology and innovation, especially information and communication technologies, in scaling-up grassroots, national and global responses to achieve the Millennium Development Goals.

WSIS II in TunisEdit

Parallel to the booth at the ICT4ALL exhibition, a series of events was held under the auspices of the UN ICT Task Force and its members:

Measuring the Information SocietyEdit

The Partnership for Measuring ICT for Development[2] involves 11 organizations—Eurostat, the International Telecommunication Union (ITU), the Organisation for Economic Co-operation and Development (OECD), the United Nations Educational, Scientific and Cultural Organization (UNESCO), the United Nations ICT Task Force, the five United Nations Regional Commissions and the World Bank.

Role of Parliaments in the Information SocietyEdit

Key parliament leaders presented their views on the role that national and regional assemblies can play in building the information society at a “High-level Dialogue on Governance, Global Citizenship and Technology”, on 16 November.

Choosing the Right Technologies for EducationEdit

At this workshop, the Global e-School Initiative[3] presented the Total Cost of Ownership Calculator—a framework for identifying and selecting the right ICT for schools by assessing their benefits, feasibility and costs.

Building Partnerships for the Information SocietyEdit

Two high-level round tables on 16 November focused on “Regional Perspectives for the Global Information Society” and on “Women in the Information Society: Building a Gender Balanced Knowledge-based Economy”.

Putting ICT to Work for the Millennium Development Goals and the UN Development AgendaEdit

The 17 November round table examined how ICT can be applied to the achievement of the internationally agreed development goals, and discussed ways to raise awareness of ICT as an enabler of development.

Achieving Better Quality and Cost Efficiency in Health Care and Education through ICTEdit

The 17 November panel demonstrated the potential of ICT to improve quality and cost efficiency of key public services, with specific focus on education and health care.

Bridging the Digital Divide with Broadband Wireless InternetEdit

The 17 November round table focused on the critical role that broadband wireless infrastructure deployments play in bridging the digital divide.

Outcomes from WSISEdit


One of the notable outcomes of the work of the UN ICT Task Force was the creation in 2003 of the Global E-Schools and Communities Initiative (GESCI), an international NGO initially located in Dublin, Ireland, to improve education in schools and communities through the use of information and communication technologies.[3] GESCI was officially launched during the WSIS.

Today GESCI (www.gesci.org) is located in Nairobi, Kenya. It has evolved into an organization engaging with governments and ministries, development partners, the private sector and communities to provide strategic advice, coordinate policy dialogue, conduct research and develop and implement models of good practice for the widespread use and integration of ICTs in formal education and other learning environments, within the context of supporting the development of inclusive knowledge societies and the achievement of the SDGs.


Another outcome is the Global ePolicy Resource Network (ePol-NET),[4] designed to marshal global efforts in support of national e-strategies for development. The network provides ICT policymakers in developing countries with the depth and quality of information needed to develop effective national e-policies and e-strategies. The network was first proposed by the members of the Digital Opportunities Task Force (DOT Force), who merged their activities with the UN ICT Task Force in 2002. The ePol-Net was also officially launched during the WSIS.

Global Centre for ICT in ParliamentEdit

Another outcome of the WSIS is the Global Centre for ICT in Parliament. Launched by the UN Department of Economic and Social Affairs (UNDESA) in cooperation with the Inter-parliamentary Union (IPU) on the occasion of the World Summit of the Information Society (WSIS) in Tunis in November 2005, the Global Centre for Information and Communication Technologies in Parliament responds to the common desire to build a people-centred, inclusive and development-oriented information society, where legislatures are empowered to better fulfill their constitutional functions through Information and Communication Technologies (ICT).

The Global Centre for ICT in Parliament acts as a clearing house for information, research, innovation, technology and technical assistance, and promotes a structured dialogue among parliaments, centres of excellence, international organizations, the civil society, the private sector and the donor community, with the purpose to enhance the sharing of experiences, the identification of best practices and the implementation of appropriate solutions.


The task of bridging the digital divide is yet unfinished. The WSIS has called for an Internet Governance Forum[5] to allow for a global multi-stakeholder discussion of issues related to the governance of the global resource that the Internet represents. The WSIS also called for a follow-up and implementation process, for which the principles embodied in the multi-stakeholder composition and workings of the UN ICT TF can provide a useful model.

Work is also being carried on by the UN Group on the Information Society (UN GIS),[6] with a focus on the UN System, and the successor to the UN ICT TF, the Global Alliance for ICT and Development (GAID),[7] with an international development emphasis.

Selected documentsEdit

Publication seriesEdit

As part of its work, the Task Force and its members have published a series of books on various topics related to the work of the Task Force. These books are available in the UN bookstore, at Amazon (partially), or in PDF form:

See alsoEdit


External linksEdit