Tottenham Hotspur Stadium
Tottenham Hotspur Stadium is the home of Tottenham Hotspur in north London, replacing the club's previous stadium, White Hart Lane. It has a capacity of 62,214, making it one of the largest stadiums in the Premier League and the largest club stadium in London. It is designed to be a multi-purpose stadium and features the world's first dividing, retractable football pitch, which reveals a synthetic turf pitch underneath for NFL London Games, concerts and other events.
View of the stadium from the east
|Full name||Tottenham Hotspur Stadium|
|Public transit|| White Hart Lane|
|Record attendance||60,407 (vs. Aston Villa, 10 August 2019)|
|Field size||105 by 68 metres (114.8 yd × 74.4 yd)|
|Surface||Desso GrassMaster (football)|
Turf Nation (NFL)
|Opened||3 April 2019|
|Construction cost||£1 billion (entire project)|
Schlaich Bergermann (roof)
SCX (retractable pitch)
The construction of the stadium was initiated as the centrepiece of the Northumberland Development Project, intended to be the catalyst for a 20-year regeneration plan for Tottenham. The project covers the site of the now demolished ground of White Hart Lane and areas adjacent to it. The project was first conceived in 2007 and announced in 2008, but the plan was revised several times, and the construction of the stadium, beset by disputes and delays, did not commence until 2015. The stadium subsequently opened on 3 April 2019 with a ceremony before the first Premier League game held at the stadium.
The name "Tottenham Hotspur Stadium" is temporary, the intention being to sell the naming rights, so that it will be named after a sponsor. The stadium is occasionally referred to as New White Hart Lane by fans and some in the media.
- 1 History
- 2 Architecture and facilities
- 3 Uses
- 4 Attendance
- 5 Cost, finance and sponsorship
- 6 Reception
- 7 Transport
- 8 See also
- 9 References
- 10 External links
Tottenham Hotspur was formed in 1882, and the early matches of club were played on public land at Tottenham Marshes. As the matches became more popular with the public and the number of spectators increased, the club decided to move to an enclosed ground so that it could charge an entrance fee and control the crowd. In 1888, the club rented a pitch at Asplins Farm, next to the railway line at Northumberland Park. However, the ground became overcrowded, and in 1899 the club moved to a piece of land to the east of Tottenham High Road, behind the White Hart pub, owned by the brewery company Charringtons. This would become the White Hart Lane ground.
The club acquired the freehold of the ground, as well as additional land at the northern (Paxton Road) end, in 1905. Starting in 1909, a stadium, with stands designed by Archibald Leitch, was built over a period of two and a half decades. The stadium would have a capacity of nearly 80,000 by 1934. Over the years, the stadium underwent a number of changes and seating replaced the standing areas, which reduced the capacity to about 50,000 in 1979. Significant standing areas, however, still existed, including the long stretch of raised standing terrace favoured by fans on the East Stand known as The Shelf.
Beginning in the 1980s, the White Hart Lane ground was redeveloped, and in order to comply with the recommendation of the Taylor Report, it was turned into an all-seater stadium. The capacity of the stadium was reduced to around 36,000 by the time it was completed in 1998. The capacity was, by then, lower than other major English clubs, with many of these clubs also planning to expand further. As revenues from gate receipts in that period formed a substantial part of the club's income (before it became dominated by TV broadcast rights deals), Tottenham began to explore ways of increasing the stadium capacity so that it could more effectively compete financially with rival clubs.
Over the years, a number of schemes were considered, such as rebuilding the East Stand as a three-tier structure and moving to different stadiums and locations, including Picketts Lock and the Olympic Stadium at Stratford, London. These plans however failed to come to fruition, except for a proposal to redevelop the existing site that became the Northumberland Development Project.
The club first announced in 2007 that it was considering redevelopment of the current site as one of the options under consideration. In April 2008, the club revealed that it was considering the acquisition of the Wingate Trading Estate immediately adjacent to the north of White Hart Lane for building the stadium. In October 2008, the Northumberland Development Project, that included the construction of a stadium, as well as a club museum, homes, shops and other facilities, was announced. The early plan was for Tottenham to move into the new stadium, while it was partially built, at the beginning of the 2012–13 season, with the stadium completed by the end of the following season. However, the project was delayed, with the plan undergoing a number of revisions and the completion date pushed back several times. The club also did not fully commit itself to building the stadium in Tottenham until January 2012, after it had lost its bid for the Olympic Stadium to West Ham United.
The first plan of the project, with a 58,000-capacity stadium, was released in April 2009 for public consultation. In October 2009, the planning application for a 56,000-seat stadium, designed by KSS Design Group, and other buildings was then submitted. The proposal, which included the demolition of eight locally listed buildings and two nationally listed buildings, was criticised by conservation groups including English Heritage, as well as the Government's advisory body on architecture, the Commission for Architecture and the Built Environment. In response to the objections, a revised plan, that retained some of the listed buildings, was resubmitted in May 2010. This plan was accepted by Haringey Council on 30 September 2010, and later by the Mayor of London, Boris Johnson, as well as the government. However, only part of this plan, the construction of Lilywhite House, was implemented.
In August 2011, a major riot erupted in a deprived area of Tottenham. Haringey Council, keen to keep the economically-important club within the community, issued planning permission for the project on 20 September 2011, and a week later removed the demand for community infrastructure payments usually required for such a project. In a joint statement with Haringey Council in January 2012, Tottenham announced that it would stay in North Tottenham and work with the council to rejuvenate the area. In this scheme, the Northumberland Development Project would serve as the catalyst for a 20-year regeneration program planned by the Haringey Council. In March 2012, Haringey Council approved of plans to hand over council-owned land in the redevelopment area, including part of Wingate Trading Estate, as well as Paxton Road and Bill Nicholson Way, to Spurs. It also agreed on a Compulsory Purchase Order (CPO) to buy the remaining properties on Paxton Road that had yet to sell. After a long delay, the Secretary of State for the Department for Communities and Local Government, Eric Pickles, confirmed the CPO on 11 July 2014. The owner of the remaining business with two plots on the development site, Archway Sheet Metal Works, then attempted but failed to have the CPO decision quashed in the High Court. On 31 March 2015, the remaining plots on Paxton Road were acquired, allowing the development to proceed.
In October 2013, it was revealed that the club was considering a new plan for a multi-use stadium that can host American NFL games. On 8 July 2015, it was announced that the club had reached an agreement with NFL to hold a minimum of two NFL games a year in a 10-year partnership. The same day a new design team was also announced, alongside a revised project plan, with Populous led by Christopher Lee responsible for the stadium design. In December 2015, the revised plans were approved by Haringey Council, including the demolition of locally listed buildings. The Mayor of London also gave formal approval to the plans in February 2016.
The construction for the Northumberland Development Project started in September 2012, however, construction of the stadium itself did not commence until 2015 due to the CPO dispute. The stadium was constructed in two main phases so that White Hart Lane could still be used in the 2016–17 season while construction was still in progress. The first phase involved the construction of the northern section of the stadium (including the North, West and East Stands), while the South Stand construction started in the second phase after White Hart Lane had been demolished. A large part of the land north of the existing stadium had been cleared by 2014 while the CPO dispute was ongoing. After the dispute was resolved, preliminary work on the basement began in the summer of 2015, with concrete and ground works for the foundation by Morrisroe starting in autumn 2015, based on earlier approved and amended plans.
The new plan for the project was given final approval in February 2016, which allowed the construction of the main structure of the new stadium itself to start soon after. In order to facilitate the construction of the northern section of the stadium while matches of the final season were still being played at The Lane, the northeast corner of White Hart Lane was demolished in the summer of 2016 after the 2015–16 season had finished. From the basement to level 6, the construction of this section is in reinforced concrete. Three further levels above are constructed in steel frame. There are only six cores in reinforced concrete for vertical circulation of spectators instead of the eight expected of a stadium of this size as they needed to be constructed within the first phase of the stadium construction. The South Stand constructed in the second phase has open staircases to the concourses.
The demolition of the majority remaining White Hart Lane ground began the day after the last home match of the 2016–17 season was played, and the demolition was completed with all visible remnants of White Hart Lane removed by early August 2017. Piling work for Phase 2 of the stadium construction started in June 2017. While the northern section constructed in the first phase is a largely concrete structure, the entire single-tier south stand has a steel frame to allow for a speedier construction. The two steel "trees" that support the South Stand were erected in December 2017. The compression ring that holds the cable net roof structure was completed in February 2018, and the roof structure raised in March 2018.
Parts of the old White Hart Lane have been incorporated into the new stadium – crushed aggregate of the concrete foundation of White Hart Lane was mixed in with new concrete to create the floor of the concourse of the new stadium, and bricks from the East Stand were used for the Shelf Bar. A number of heritage plaques are placed around the stadium marking points of the old stadium, such as its centre. The pitch was laid in early October 2018. The exterior of the stadium is finished with 35,000 decorative tiles, 4,801 perforated metal panels and 2,505 glass panels. The external cladding of the stadium was completed with the last few metal panels of the 'veil' installed in March 2019.
The club initially announced that it would hold four test events at the stadium in August and early September 2018. The first two events would be attended only by club staff and officials, the following two would be games open to the public, with increasing levels of attendance necessary for the issuing of safety certificate. However, issues with the critical safety systems due to faulty electrical wiring delayed the completion of the stadium, and these two games were postponed to March 2019. A fan familiarisation event was held instead at the stadium in December 2018. The first match, an under-18s fixture between Tottenham and Southampton held on 24 March, was attended by 28,987 fans and won by Tottenham 3–1, with the first ever goal at the stadium scored by J'Neil Bennett. The second, a Legends match against Inter Milan on 30 March, was attended by 41,244, but resulted in a 4–5 loss to the Inter Forever team.
The opening was originally planned for the second home match against Liverpool in September 2018, but delays to the opening of the stadium forced Tottenham to extend their temporary tenancy of Wembley Stadium for the 2018–19 season until April 2019. They also played their home game in the third round of the EFL Cup at Stadium MK. The first NFL game was due to be Oakland Raiders against Seattle Seahawks on 14 October 2018 but this too was relocated to Wembley following the stadium delay. The club shop was the first to open on 23 October 2018. The stadium opened with a ceremony on 3 April 2019 before its first competitive senior game, the Premier League match against Crystal Palace. The match was won by Tottenham 2–0, with Son Heung-min scoring the first ever official goal at the new stadium.
Architecture and facilitiesEdit
The stadium is an asymmetric bowl, with a capacity of 62,214. The bowl shape of the stadium comes from the need to maximise hospitality facilities while the asymmetry is the result of the creation of a single-tier stand in the south. The stadium is around 48 m high, 250 m long on its north-south axis and about 200 metres wide east to west. There are 9 floors in the horseshoe-shaped northern section above the basement, and 5 floors in the south, with a gross internal area of 119,945 m2, which is around four times the size of White Hart Lane. The front of the West Stand faces the High Road and features a projecting, angled, glazed box that encases an escalator and serves as the main entrance for guests and patrons. The projecting entrance, along with the facades of other buildings of the Tottenham Experience, present a traditional linear frontage along the High Road. A 9.5-m pavement is created in front of these buildings to improve the flow of the crowd on match day on the High Road. To the east, on Worcester Avenue, is a dedicated entrance for NFL events. There are two raised podiums for fans access, one to the north and one to the south. A large open public square, the size of Trafalgar Square, has been created on the south podium as the main access point for home fans. The square has a number of ventilation shafts, and it may be used for sporting and community activities. Away fans may enter from the northeast corner of the stadium via Worcester Avenue and the north podium. The South Stand features a 5-storey atrium behind a single 7,000 m2 curved glazed facade.
The bulk of the structure dominates the surrounding area, but the appearance of the mass of the building is modulated by different claddings of glass, metal panels and pre-cast concrete. The perforated metal panels work as a screen but allow for natural ventilation and light for the open plant areas in the stadium, and they also act as a unifying sculptured element in the appearance of the stadium. Regions of glazing not covered by the metal screen, including the main entrances and concourses, offices, Sky Lounge, as well the extensive glazed area to the south, allow for views into and out of the stadium. The metal panels may be in an open or closed position, and they are lined with LED luminaires that glow on match nights.
The roof is a cable net structure, held in place by an elliptically-shaped compression ring. The roof has a circumference of 720 metres, and it is clad in standing seam aluminium panels that end with extruded polycarbonate on the inside edge to allow light through onto the pitch but reduce the contrast of the shadow of the roof on the pitch. 810 curved alumininum eave cassettes connect the roof to the wall. The pitch is lit by 324 LED floodlights, arranged in 54 groups of six and attached to the columns of the roofing system. There are four large LED screens inside the stadium, the two on the south side are the largest of any stadium in Western Europe. There are also two facade video displays on the outside of the stadium, three tiers of LED ribbon displays inside, and nearly 1,800 video screens in and around the stadium.
The stadium is designed like a concert hall with good acoustics in mind so as to optimise the atmosphere on match day. The corners of the stadium are enclosed and the stands are placed close to the pitch, with fans generating a "wall of sound" that can reverberate around the ground. The design extends to the shape and material of the roof and the seating, such as aluminium soffit lining to the roof, and aims to produce cleaner and quicker reverberation times that allow fans to sing in sync thereby producing chants that are louder and last longer. The stadium is also designed to maintain the character but noisier than White Hart Lane and facilitate a sense of "home".
Although the stadium is designed as a bowl, it still has four distinguishable stands. The tiers of the stands are set at angles of up to 35 degrees, the maximum permissible in British stadium design, and all seats provide clear views of the pitch for the ticket holders. The South Stand is designated the 'Home End', and it has a single tier which is the largest single-tier stand in the country, with seating for 17,500 fans. It is 34.1m high with a 34 degree incline, has concourses on Level 1, 2, 3 and 4 and is accessible from the south atrium. The design of the South Stand is influenced by the "Yellow Wall" of Borussia Dortmund's Signal Iduna Park and the stand is intended to be the "heart-beat" of the stadium that can generate an intense atmosphere on match day.
The 35.5m high North Stand has three tiers with concourses on Level 1, 2, 4 and 5. The East and West Stands are 33.8 m and 33.2 m high respectively, and have concourses on Level 1 and 5. Both stands have four tiers each, two of which are smaller and intended for premium seating. There are around 8,000 of these premium seats as well as 70 private loges and super loges for premium members and corporate hospitality. The seats of the stadium, initially numbered 62,062 but later increased to 62,214, are in navy blue, with 42,000 of these reserved for season ticket holders. The seats have a minimum width of 470mm (compared with the 455–460 mm of the previous stadium), increasing to 520–700 mm for premium seats, with improved legroom. Away fans are allocated seats in the north east corner; 3,000 seats in the lower tier for Premier League games, while for domestic cups they may be allocated up to 15% of the capacity spread over three tiers. The stands include areas with 7,500 seats that can be quickly turned into safe standing areas should there be a change in the legislation that banned standing in football stadiums. A family area is located in the north west corner for those attending with their children. Disabled fans are catered for with 265 wheelchair bays, areas for assistance dogs and facilities for those with "complex care requirements". Accessible seating is available in all four stands, where the design allows for flexible seating for family groups.
The association football pitch of the stadium has a standard dimension of 105m x 68m, same in size as the pitches at Old Trafford and Wembley Stadium, but 440 square metres larger than the pitch at White Hart Lane. The overall grass surface is 114.58×79.84 metres, including the perimeter between the pitch and the stands. The distances between the stands and the pitch are minimised so as to enhance the atmosphere on match days – 7.97 metres (26.1 ft) on the east, north and west sides from the front of the stand to the pitch, and 4.985 metres (16.4 ft) at the south end of the pitch.
In order to keep the football pitch in optimum condition, there are two different surfaces – a Desso GrassMaster hybrid grass pitch for football, and a synthetic turf surface underneath to be used for NFL games, as well as concerts and other events. The football pitch can be retracted in a way similar to that of the Arizona Cardinals' home stadium, but it is the first in the world to split into three sections before retracting. The pitch needed to split to accommodate the two columns that support the South Stand when retracting. Each of the three sections weighs more than 3,000 tonnes, and is made up of 33 smaller trays, making a total of 99 trays, with a combined weight of 10,000 tonnes. The retracting pitch slides under the South Stand and the south podium, and the surface can be switched in between 25 minutes to an hour. The NFL pitch is placed 1.6 metres beneath the natural turf surface, and the change in height when the surface is switched also produces ideal sightlines for the front row for both codes (NFL team personnel tend to stand pitchside in allocated areas which would block the view of the front row if the pitch is not lower in NFL games).
The stadium features the world's first integrated grow lighting system over the pitch. Grow lights are suspended on six 70-metre trusses to encourage the growth of the grass in the shaded areas of the stadium, and they can be folded away under the North Stand when not in use. The grass can also be maintained for up to 5 days with an artificial lighting, air ventilation, dehumidification and irrigation systems when the pitch is retracted under the south podium.
The stadium provides separate facilities for football and NFL players; these include changing rooms, medical facilities, restaurants, hydrotherapy pools, warm-up areas, pre-match players' lounge, as well as lounges and creches for their families. It also caters for the different requirements of football and NFL media. There are a number of bars for fans on match day. In the South Stand is the Goal Line Bar, which at 65m is the longest in Europe. The White Hart and The Shelf are bars in the East Stand, while The Dispensary is found in the West Stand. The stadium offers a wide range of food and drinks outlets (65 at the club opening); in the South Stand is the 'Market Place' with a range of food and drink outlets, and a selection of food outlets are also available in other stands. Other features include an in-house bakery and the world's first microbrewery in a stadium, which can produce one million pints of craft beer a year and deliver up to 10,000 pints a minute. The stadium is the first cashless stadium in the country, it also offers stadium-wide connectivity for all the fans with more Wi-Fi access points and Bluetooth beacons as well as greater bandwidth than any other stadium. Some car parking spaces, but not for general admission fans, are provided underneath the stand and in the basement. A range of hospitality facilities in the East and West Stands are provided for those with premium memberships. These include two Sky Lounges on the top floor of the East and West Stands, with views over London and the pitch, the Sky Bridge, which is the world's first bridge to be suspended from the roof of a stadium, 65 suites of private loges and super loges, Michelin star level dining, and the Tunnel Club that allows its members to observe the players as they walk from the dressing room to the pitch through a glass-walled tunnel.
The stadium is intended to be active all year round as a sports and entertainment destination with conference and banqueting facilities. It offers visitor attractions such as a Sky Walk, whereby visitors may walk up the side of the stadium, right up to the roof which has a glass walkway around the golden cockerel over the South Stand where they may view the goal line from the roof, or abseil down to the south podium from a viewing deck. The East Stand includes a double-height banquet hall that may be used for conference events. To the south of the stadium, the raised podium forms a large open public square that may be used for a range of sporting and community activities. The Tottenham Experience, which includes a club shop, club archive and museum on Tottenham High Road, serves as the arrivals hub for visitors, where they may collect tickets and start a tour of the stadium. The museum is located in the Grade II listed Warmington House, and the new club shop is the largest in Europe, featuring a 100-seat auditorium area that may be used for pre-match experiences. On the northwest corner is M cafe, a media room that may be open to the public and used as a cafe on non-match days. Other facilities may be offered in ancillary buildings surrounding the stadium, including a ticket office, and a planned extreme sports building as well as a community health centre.
A 4.5-m-tall and near-double-sized fibreglass replica of the spurs cockerel, originally created in 1909 to sit atop the west stand at White Hart Lane, was placed on the roof structure above the South Stand on 6 November 2018. It is a faithful replica of the original, including dents caused by Paul Gascoigne when he shot at it with an air rifle. A statue of Bill Nicholson will be placed on the south west approach to the stadium; the old gate to the West Stand from White Hart Lane will also be placed here, and the statue of Nicholson will be positioned at its centre, recreating a historic photographic image of Nicholson.
The stadium is intended to be used for a number of purposes and will serve as the venue for association football as well as NFL games and other events. Apart from the Premier League and other cup home matches, it will host up to 16 non-association football events a year, at least two of which will be NFL games, and up to six music concerts. The stadium was also used for other football events: a live screening of the 2019 UEFA Champions League Final, select Under-23s games, as well as the first North London derby in the FA Women's Super League between Tottenham and Arsenal held on 17 November 2019.
NFL London GamesEdit
Tottenham Hotspur Stadium is the first and only stadium to be designed specially for NFL games outside of North America. The first game at the stadium took place on 6 October 2019 when the Chicago Bears played against the Oakland Raiders. A record crowd of 60,463 watched the Raiders win a close game 24–21. The following week, the Tampa Bay Buccaneers hosted the Carolina Panthers on October 13. A number of NFL events were held at the stadium before the first game; the trials for the first intake of the NFL Academy was launched at the stadium on 2 July 2019; and the national NFL Flag Championship, flag football competition for UK schoolchildren aged 8–11, were the first such games held at the stadium on 3 July 2019.
The rugby union club Saracens will also play their annual showpiece game at the stadium for five years starting in 2020, with the first game between Saracens and Harlequins taking place on 28 March 2020. The stadium will also host the European Rugby Champions Cup and Challenge Cup finals in 2021.
The stadium has a capacity of 62,214 (initially 62,062), but due to the need to segregate fans, the full capacity may never be reached for association football matches as some seats are deliberately kept unused. Attendance is counted by the number of fans going through the gates rather than the number of tickets issued as is the case in some grounds such as the Emirates as well as Spurs at Wembley where attendance figures may include season ticket holders who did not turn up for matches and unused free tickets. The first match after its official opening, although sold out, was attended by 59,215 fans as some rows of seating were kept empty and some premium areas were not yet opened. Attendance in the first season at the stadium averaged at 59,175 from the 7 home matches played there, compared to 59,826 for all home matches that season, most of which were played at Wembley which has a higher capacity.
The official stadium record attendance for a Tottenham game currently stands at 60,407 in the English Premier League match against Aston Villa on 10 August 2019. The highest attendance for any game however is the first NFL game held at the stadium on 6 October 2019 between Chicago Bears and Oakland Raiders, which was watched by 60,463 spectators. It recorded the highest ever attendance for a Women's Super League match at 38,262 in the match against Arsenal Women held on 17 November 2019.
Cost, finance and sponsorshipEdit
An early estimate put Phase 2 of the development, that includes the construction of the stadium, at £305 million, but in July 2018, it was reported that the construction of the stadium itself was projected to cost £350–£400 million, out of the estimated £850 million cost for the entire Northumberland Development Project. The cost had increased due to the higher cost of import, caused by the Brexit vote, on the exchange rate, changes to the build, overtime working, extra hirings and higher construction costs. The cost of the project was widely reported to be over £1.2 billion, although the club had insisted that the final cost would be less than a billion. Just before the stadium opened in April 2019, the club chairman Daniel Levy said that the cost is of the order of one billion.
The project was financed through a combination of club's own resources, bank loans and club revenues. A £200 million interim financing facility was arranged in December 2015 with three banks to finance the project. This was replaced in May 2017 by a £400 million, five-year loan, deal with the banks to fund the remaining build. By this stage, £340 million had already been spent on land acquisition and the planning process, as well as the construction cost; £100 million of this came from the 2015 interim financing, with the rest from club resources. However, with costs spiralling, the club was forced to borrow an extra £237 million, raising the financing facility to £637m. In order to reduce debt-servicing costs and improve annual cash flow, £525 million of the debt was refinanced by issuing bonds that will mature in 15 to 30 years' time. The bond issue was arranged by Bank of America Merrill Lynch, which also provided a £112m loan. The club aims to pay for the stadium through a number of means: income from ticket sales is forecast to increase to £100 million per year, more than twice that earned from White Hart Lane; revenues from other sports hosted at the stadium with the NFL contributing £10 million to the initial cost; increased hospitality and catering income, as well as sponsorship, merchandising, advertising, concession and digital rights, and broadcast revenues.
Partnership and dealsEdit
The club has a number of partners at the stadium. Following on tradition, Heineken, who have previously held sponsorship deals, have been named as the beer sponsor for the new stadium. The north London brewer Beavertown is the official craft beer supplier and it installed the world's first stadium-located microbrewery on the south east corner of the stadium. The company selected by the club to supply the advertising system in the new ground will be TGI. Tottenham signed a contract with LG to supply the new stadium with Ultra-premium TVs and digital signage. Hewlett Packard Enterprise is the IT networking and wireless infrastructure partner for the new stadium. The concessions for food and drink in the stadium are run by Levy, a subsidiary of Compass.
The stadium is named Tottenham Hotspur Stadium until a naming-rights agreement is reached. The club is reported to be looking for deals worth £20m annually (£400 million for a 20-year deal or £200 million for ten years).
The club estimates that the stadium would inject around £293 million a year into the community in Tottenham, and create more than 1,700 new jobs out of the total of 3,500 jobs to be created when the project is complete.
The new stadium has received generally positive comments from fans as well as sports and architecture writers alike. Rowen Moore of The Observer considered that the stadium is at its best as a venue for watching football, that it achieved "the desired combination of magnificence and intimacy", while Paul Hayward of The Telegraph described it as "imposing and extravagant, yes, but still true to Tottenham Hotspur’s spirit and raison d'être". David Hytner of The Guardian noted that the design of the stadium has managed to "retain the feel of the old White Hart Lane", and that while the stadium is significantly larger, it still has the "feeling of intimacy" due to the closeness of the stands to the pitch. Henry Winter of The Times opined that the new stadium showed other clubs "the quality of spec required" for a new stadium, and one that can produce the loudest sound for the fans. He also noted the significance of the new stadium within the community in Tottenham, one that helps to regenerate a deprived area blighted by riots to become "a must-see stop on those touring London’s architectural splendours", and should be a source of pride "for all in the game". In a survey of 4,302 fans organised by Tottenham Hotspur Supporters' Trust, 95% were satisfied with their experience attending games at the new stadium, compared to 52% of fans who were satisfied while Tottenham were playing at Wembley Stadium. 84% of those were satisfied with the atmosphere at the stadium for league game, rising to 98% for European games.
The stadium won the Supreme Award for Structural Engineering Excellence in the Structural Awards from the Institution of Structural Engineers in 2019. It also won in the Long Span Structures category. Other awards it has received in 2019 include Architects' Journal's Architecture Awards for 'Best Leisure Project', the Building Magazine Project of the Year, Gold awards from the World Interior News (WIN) in the Branding and Wayfinding category as well as for its general concourse design in the Leisure and Entertainment Interiors category, Bronze Award in the Leisure category of the World Architecture News Awards, Local Authority Building Control (LABC) Building Excellence Award in the Best Inclusive Building category for Tottenham Experience, and Structural Steel Design Awards for Project of the Year.
The stadium is accessible via a number of London Overground, London Underground and National Rail stations: Seven Sisters, Tottenham Hale, Northumberland Park, and White Hart Lane stations. The nearest station, at around 200 m away, is White Hart Lane, which is on the London Overground line from Liverpool Street station. The station ticket hall was rebuilt in 2019, and a Wembley-style walkway for fans from the station to the stadium is planned. The next nearest is Northumberland Park and fans can reached the stadium via Park Lane. Both Seven Sisters and Tottenham Hale stations are stops along the Victoria line on London Underground. The walk to the stadium from Seven Sisters station takes around 30 minutes. Seven Sisters is a popular stop for fans which can cause congestion after games on match days.
The stadium area is served by up to 144 buses an hour. Bus routes that stop close to the ground are 149, 259, 279, 349, and W3. A number of buses routes however are subject to diversions on matchdays. The club also operates two high frequency shuttle bus services to the stadium, one from Alexandra Palace via Wood Green (on Piccadilly line) and finishing at Haringey Sixth Form College, and the other from Tottenham Hale to Duke's Aldridge Academy. On match days, roads near the stadium are normally closed to traffic two to three hours before kick-off, and one to one and a half hours after the match. Car parking in the area is controlled on match days. Tottenham has also started an arrangement with Big Green Coaches to provide match-day travel for fans to get to and from matches. A number of major towns in and around South East England were chosen as pickup points and supporters are dropped off at a designated coach parking facility near the Stadium, and are collected from the same area with coaches departing around an hour after the final whistle back to their collection points.
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