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Template used for marking files which are still being processed by the OTRS team. This template should only be added by an OTRS volunteer.

UsageEdit

{{OTRS received|id=|year=2019|month=10|day=20|user=|reason=}}
Required parameters
|id= should be set to the full 16-digit ticket number for the OTRS ticket corresponding to the file/page.
|year=year|month=month|day=day is used to set the date the ticket was last checked by an OTRS volunteer.
|user= should be set to the username of the agent adding the tag.
Optional parameters
|reason=1 will replace the generic message with one stating that the image has not yet been processed and will not categorize the image in Category:Wikipedia files with unconfirmed permission received by OTRS by date. This parameter should be used if you have not yet replied to the sender and we are not awaiting a response. Images with this template should not be deleted until a reply has been sent to the ticket and the sender has had an adequate time to respond.
|reason=2 will replace the generic message with one stating that the email was not sufficient as it does not contain an explicit release under a free license.
|reason=3 will replace the generic message with one stating that the OTRS team could not verify it was from the copyright holder.
|reason=example will replace the standard explanation of possible reasons with because example. (This text will be added to the end of the previous sentence, as opposed to creating a new sentence.) This option should be used with care to avoid disclosing too much information about the ticket.

See alsoEdit

Template dataEdit

Template used for marking files which are still being processed by the OTRS team. This template should only be added by an OTRS volunteer.

Template parameters

This template prefers inline formatting of parameters.

ParameterDescriptionTypeStatus
Freeform ticket linkfreeform

Replaces the ticket link

URLdeprecated
16-digit OTRS ticket numberid 1

The full 16-digit ticket number from the top of Ticket Zoom page, without "Ticket#"

Example
1234567890123456
Auto value
Numberrequired
Reasonreason notprocessed

The reason that permission could not be confirmed for the file.

Stringoptional
Useruser

The OTRS agent adding the template to the page

Auto value
{{subst:REVISIONUSER}}
Usersuggested
nocatnocat

Disables categorization if set.

Auto value
Stringdeprecated
Datedate

The date that an OTRS agent last reviewed the ticket.

Dateoptional
Monthmonth

The month of the date that an OTRS agent last reviewed the ticket.

Auto value
{{subst:CURRENTMONTH}}
Stringrequired
Yearyear

The year of the date that an OTRS agent last reviewed the ticket.

Auto value
{{subst:CURRENTYEAR}}
Stringrequired
Dayday

The day of the date that an OTRS agent last reviewed the ticket.

Auto value
{{subst:CURRENTDAY}}
Stringrequired