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TIM S.p.A., also operating under the name Telecom Italia, is an Italian telecommunications company headquartered in Rome and Milan, which provides telephony services, mobile services, and DSL data services. It is the largest Italian telecommunications services provider in revenues and subscribers. It was founded in 1994 by the merger of several state-owned telecommunications companies, the most important of which was Società Italiana per l'Esercizio Telefonico p.A., (known as SIP, from the earlier Società Idroelettrica Piemontese), the former state monopoly telephone operator in Italy.[3]

TIM S.p.A.
listed società per azioni
Traded asBITTIT
Founded1925 as Stipel
1964 as SIP
1994 as Telecom Italia
2015 as TIM (Commercial rebrand only)
Key people
Amos Genish (CEO)
Arnaud de Puyfontaine (Executive Chairman)
ProductsFixed Telephony
Mobile Telephony
Broadband Internet
IT Services
Networking Solutions
Digital television
RevenueIncrease 75.92 billion (2017)
Increase €16.50 billion (2017)[1]
Increase €14.47 billion (2017)[1]
Total assetsIncrease €253.08 billion (2017)[1]
Total equityIncrease €56.20 billion (2017)[1]
OwnerVivendi (23.94%)
Cassa Depositi e Prestiti (4.93%)[2]
Number of employees
61,000 (2016)
SubsidiariesTIM Brasil

The company's stock is traded in the Borsa Italiana. Since 2017 the Italian State exercises the "Golden Power", which allows the government to take actions to protect the strategic interests of the country, over Telecom Italia.[4]



1925–64: Stipel and early mandatory phone taxEdit

In 1925, the phone network was reorganised by the Benito Mussolini cabinet and the company Stipel was established in the same year. The original core of Telecom Italia included 4 companies: TIMO, Teti, TELVE and SET. Each of them operated in a specific geographical area.[5] In 1964 these companies merged in one single group under the name of SIP.

1964–94: SIP - Società Italiana per l'Esercizio TelefonicoEdit

In 1964, Società Idroelettrica Piemontese (SIP), a former energy company founded in 1918, ceased producing energy and acquired all of the Italian telephone companies, becoming SIP - Società Italiana per l'Esercizio Telefonico. It was run by the Italian Ministry of Finance.

SIP was a state monopoly from 1964 to 1996 and Italian people had to pay the "Canone Telecom" (a line rental charge of about €120 per year, plus hardware rental and other minor costs) in order to have a phone at home.

1994–2005: Telecom Italia, Telecom Italia Mobile and DSL servicesEdit

Telecom Italia was officially created on 27 July 1994 by the merger of several telecommunication companies among which SIP, Iritel, Italcable, Telespazio and Sirm.[6][7] This was due to a reorganization plan for the telecommunication sector presented by IRI to the Minister of Finance.

In 1995, the mobile telephony division was spun off as TIM (Telecom Italia Mobile). Interbusiness, Italy’s largest Internet network, was created and in the same period with TIN (Telecom Italia Net) and the first ISPs, internet access became a reality in Italy.[8] In 1996, TIM introduced a new prepaid rechargeable phone card[9] (GSM), and one year later launched short messaging service (SMS) capability. In 1997, under the chairmanship of Guido Rossi, Telecom Italia was privatised and was transformed into a large multimedia group.

By 2001, the company was in debt and was acquired by Marco Tronchetti Provera. The following year, the group released its DSL Flat service in Italy, Alice ADSL, with a download speed of 32 kbit/s and an upload speed of 8 kbit/s for €40/month plus a monthly based tax of €14.57, the "Canone Telecom", besides the mandatory monthly bills for home telephone numbers (a home telephone number was required for ADSL service). Telecom Italia Media, the group's multimedia company, was formed in 2003 from Seat Pagine Gialle, focussing its business on the television sector with La7 and MTV channels.[10]

After the reorganization of editorial activities, in 2005 Telecom Italia acquired and Virgilio from Telecom Italia Media.[11]

The Telecom Italia Group also operates in South America; in Brazil as TIM Brasil, and in Argentina and Paraguay with Telecom Argentina Group. TIM Brasil has its local headquarters in Rio de Janeiro.[12]

2005–14: Telecom Italia Spa acquired by TelefónicaEdit

Telecom Italia reported mounting debts in 2005, and, one year later, CEO Marco Tronchetti Provera resigned.[13]

In 2007 the company was bought by Telco, a consortium of Telefónica and several Italian banks.[14]Telefónica owned 46% of Telco, the holding company that controlled 22% of Telecom Italia.

In late 2013, Telefónica announced its intention to acquire the entirety of Telco by January 2014, potentially becoming Telecom Italia's largest shareholder. The plan, however, is being challenged by the Brazilian competition authority since Telefónica and Telecom Italia, with Vivo and TIM respectively, are the two largest telephone companies competing in Brazil.

2015-Present: RebrandEdit

In 2015, Telecom Italia Group started a rebranding process of the telephony and mobile businesses under the single TIM brand.[15] In the same year, the Board of Directors approved the new company's division, the Infrastrutture Wireless Italiane, or INWIT, which operates 11,500 wireless towers.[16][17]

It was revealed in October 2015 that shareholders Vivendi would raise their stakes further in the company from its current level of 15.49%.[18] As of May 2017, Vivendi owns 24.6% of the company with Vivendi's CEO Arnaud de Puyfontaine becoming Executive Chairman of Telecom Italia.[19] Amos Genish is the new CEO since 28 September 2017 and he has been criticized to have fired 4500 Telecom Italia employees in June 2018.[20]

Legal ProblemsEdit

Telecom Italia Mobile illegal charging money for "free" Internet providing renewalsEdit

Telecom Italia Mobile illegally charged money for Internet providing renew subscriptions for 5 years to its customers during the "free" subscription renewals.[21]

Fraud in Brazilian prepaid mobile linesEdit

On 8 August 2012, TIM Brasil became involved in a massive scandal in Brazilian news after the release of report by the Brazilian National Telecommunications Agency Anatel.[22]

The report points that on TIM's prepaid voice plan (24.7% market share), called "Infinity" (in which the user pays roughly US$0.12 for each unlimited time call), the calls were intentionally dropped by the company, forcing the customers to make (and pay for) new calls to keep talking. In just one day, 8.1 million calls were dropped and the total profit was approximately $2 million. Upon release of the report, the Public Ministry of the Paraná State filed a lawsuit against TIM asking that it stop selling new mobile lines in Brasil and pay a multimillion-dollar fine for the damages against consumers.[23]


The Telecom Italia Group provides phone landline services and mobile services in Italy, GSM mobile phone services in Italy and Brazil through its TIM subsidiary, (TIM Brasil), and DSL internet and telephony services in Italy and San Marino. It also operates in international telecommunication services for other operators and corporations, through its subsidiary Telecom Italia Sparkle. In 2013, the total amount of the company's debt was about 26 billion €.[24] Telecom Italia has 66,025 employees.

Telecom Italia also controls Olivetti, a manufacturer of computer peripherals and mobile phones. On March 31, 2014, Telecom Italia led both the direct fixed access lines market with a 62% share, and the mobile postpaid segment with a 45% market share. In the mobile “prepaid” segment Telecom Italia owned a 31.5% market share together with Vodafone.[25]

After the merger of Wind and 3 Italia, approved on August 6, 2015, Telecom Italia is now the second country’s largest carrier with 30 million customers, followed by Vodafone with 25 million customers.[26] Telecom Italia has preserved its leadership on the direct fixed access lines market and the mobile postpaid segment.[27]

High Debt IssueEdit

Telecom Italia Spa deals with a total debt of 29 billions Euro in 2018.[28] Moody rated the debt with a B1 grade negative outlook in 2015.[29]

Environmental practices and initiativesEdit

In 2002, Telecom Italia subscribed to the United Nations corporate responsibility initiative Global Compact.[30] It is also member of a number of stock market indexes which include companies focused on corporate social responsibility, including the Dow Jones Sustainability Indexes and those administered by FTSE Group's FTSE4Good. Its part-owned Brazilian subsidiary, TIM Participações, is listed in the Bovespa's ISE (Índice de Sustentabilidade Empresarial) index.[31]

Telecom Italia promotes a sustainability strategy including both environmental and social issues: in June 2014 it signed an agreement with A2A to buy energy only from renewable sources.[32]

See alsoEdit


  1. ^ a b c d "Annual Report 2017" (PDF). Telecom Italia. Retrieved 2018-05-17.[permanent dead link]
  2. ^ "Telecom Italia's Shareholders".
  3. ^ "History of Telecom Italia Mobile S.p.A. – FundingUniverse".
  4. ^ "Italy votes to exercise 'golden power' to protect Telecom Italia". Financial Times. 17 October 2017. Retrieved 30 August 2018.
  5. ^ "Economics and politics of telecommunications" (PDF).
  6. ^ Telecom Italia history on official site[permanent dead link]
  7. ^ "nasce Telecom Italia". (in Italian). Archived from the original on 2012-08-03.
  8. ^ "Archivio Corriere della Sera".
  9. ^ "The economics of mobile telecommunications page 45 reference #50".
  10. ^ "Telecom Italia Media official site". Archived from the original on 2010-07-13.
  11. ^ "News archive on IlSole24ore".
  12. ^ "TIM Participações S.A. (TIM Participações) - BNamericas".
  13. ^ "Pirelli as manager and investor in Telecom Italia (2001-2007)" (PDF).
  14. ^ Burnett, Victoria; Kiefer, Peter (29 April 2007). "Telefónica Gets Controlling Stake in Telecom Italia" – via
  15. ^ "Telecom Italia Group: 2015–2017 strategic plan approved, cumulative investments planned totalling around 14.5 billion euros over the three year period". Telecom Italia. Retrieved 2015-04-02.
  16. ^ Aycock, Jason (5 June 2015). "Telecom Italia gets OK for towers IPO, values it at €2.34B". Seeking Alpha.
  17. ^ Lennighan, Mary (5 June 2015). "Telecom Italia gets regulatory OK for €1bn towers IPO". Total Telecom.
  18. ^ "Exclusive: Vivendi moves to raise Telecom Italia stake to around 19 percent - sources". Reuters. 1 October 2015.
  19. ^ "Telecom Italia appoints Vivendi's CEO as chairman". 1 June 2017 – via Reuters.
  20. ^
  21. ^ "Ecco come Tim frega 4 euro al rinnovo delle promozioni - Tecnosfera". 30 May 2013.
  22. ^ "G1 – TIM derruba os sinais de clientes de forma proposital, aponta relatório – notícias em Paraná". Retrieved 2012-08-17.
  23. ^ "G1 – Ministério Público pede a suspensão de venda de chips da TIM no Paraná – notícias em Paraná". Retrieved 2012-08-17.
  24. ^ Costanza Iotti. "Telecom, Patuano prepara la guerra a Fossati. In ballo c'è uno stipendio da 1 milione - Il Fatto Quotidiano". Il Fatto Quotidiano. Retrieved 2015-04-21.
  25. ^ "Osservatorio Trimestrale sulle Telecomunicazioni".
  26. ^ "Pyramid Research - The merger Wind-3 Italia may unlock convergence opportunities".
  27. ^ "Tlc, nozze tra Wind e 3 Italia. Fusione da 6,4 mld per il nuovo leader del mercato mobile".
  28. ^
  29. ^
  30. ^ "Sustainability Report 2009" (PDF). Telecom Italia. Retrieved 2010-07-27.
  31. ^ "Notice Bovespa ISE". TIM Participações S.A. Retrieved 2013-04-29.
  32. ^ "Telecom Italia signs an agreement with A2A to buy energy only from renewable sources".

External linksEdit