Talk:The customer is always right

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Full quote?Edit

I've heard from multiple sources that the full quote is "the customer is always right about what they want," meaning they know what kind of product or service they're looking for. Does anyone else have info on a retailer that used this phrase? BrotherSulayman (talk) 07:50, 6 April 2018 (UTC)

I heard that the original was "The customer is always right in his own mind," meaning that he honestly thinks that he has a legitimate complaint and that the retailer should politely listen to what he has to say, even if the customer is in fact wrong. (talk) 00:02, 22 October 2019 (UTC)

Missing Context Second ParagraphEdit

The Second Paragraph quotes from Frank Farrington's 1914 work and refers to it as "The Work" but never names it or indicates what sort of work it is.