The ferry service is operated by the Strausberg Railway, using the ferry Steffi, which can carry up to 100 passengers at a time. The ferry is unusual in that it is electrically operated, with an overhead supply at 170 volts. This is believed to be unique in Europe, although ferries using a similar power supply exist in the United States.
The ferry service is numbered as route F39 by the Verkehrsverbund Berlin-Brandenburg (VBB), the joint transport association for the states of Berlin and Brandenburg. However it has its own fare structure and does accept the common tariff fares of the VBB.