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Royal Jordanian Airlines (Arabic: الملكية الأردنية‎‎; transliterated: Al-Malakiyyah al-'Urduniyyah) is the flag carrier airline of Jordan with its head office in Amman, Jordan,[2] operating scheduled international services over four continents from its main base at Queen Alia International Airport at Amman (AMM) Jordan. Royal Jordanian (RJ) is a member of the Arab Air Carriers Organization and of the Oneworld global airline alliance. The airline operates over 500 flights per week, with at least 110 daily departures and was formerly known as Alia Royal Jordanian Airlines.

Royal Jordanian
الملكية الأردنية
Royal Jordanian Logo.svg
IATA ICAO Callsign
RJ RJA JORDANIAN
Founded December 9, 1963 (1963-12-09) as Alia Airlines – Royal Jordanian Airlines
Hubs Queen Alia Airport
Focus cities King Hussein Airport
Frequent-flyer program Royal Plus
Alliance Oneworld
Subsidiaries
  • Royal Wings
  • Royal Jordanian Cargo
  • Royal Jordanian Ground Handling
Fleet size 24
Destinations 43
Company slogan "A World of Stories"
Headquarters Amman, Jordan
Key people
  • Saeed Darwazeh, Chairman
  • Stefan Pichler, President and CEO[1]
Website www.rj.com

Contents

HistoryEdit

1960s to 1990sEdit

The airline was established on 9 December 1963 and started operations on 15 December 1963 after a royal decree by the late King Hussein. It was named Alia (or Aalya) after King Hussein's eldest child, Princess Alia bint Al Hussein of Jordan (born on 13 February 1956). It is a common misconception that the airline was named after the King's third wife, Queen Alia whom King Hussein did not marry until 1972. The airline was founded with capital from private shareholders but the Jordanian government later took over the company.[citation needed]

Alia (the Royal Jordanian Airline) started operations with two Handley Page Dart Heralds and a Douglas DC-7 aircraft, serving Kuwait City, Beirut and Cairo from Amman. In 1964, another DC-7 was added and service began to Jeddah. In 1965, Alia initiated service to Rome, its first destination in Europe. The progress made by the airline was threatened by an Israeli air raid during the 1967 Arab-Israeli War when the DC-7 aircraft were destroyed. They were replaced by two Fokker F27 Friendship airliners.

In 1968, the airline expanded its route pattern to Nicosia, Benghazi, Dhahran and Doha. 1969 saw the addition of service to Munich, Istanbul and Tehran.

 
Lockheed L-1011 TriStar of Alia in the short-lived, experimental early-1980s livery

In 1970, Alia joined the jet age when they phased out the F27s and ordered Boeing 707 aircraft. Frankfurt and Abu Dhabi were added to the network. The 707s were delivered in 1971. In that year, service was initiated to Madrid, Copenhagen and Karachi. During the rest of the decade, Boeing 720s, Boeing 727s, and Boeing 747s were added to the fleet. A catering department was established, and duty-free shops were opened at Amman airport. Services were added to destinations including: Bahrain, Dubai, Muscat, Rabat, Geneva, Amsterdam, Baghdad, Bangkok, Vienna, Damascus, New York City, Houston and Ras al-Khaimah. In 1979, Alia became a founding member of the Arab Airlines Technical Consortium (AATC).

In the 1980s, Tunis and Tripoli joined the route map, and Alia's IBM computer center was inaugurated. Lockheed L-1011 Tristars, Airbus A310s and Airbus A320s joined the fleet. In 1986, Alia changed its name to Royal Jordanian. The airline's first woman pilot flew one of their aircraft during this decade. Service was added to Belgrade, Chicago, Los Angeles, Miami, Bucharest, Singapore, Riyadh, Kuala Lumpur – in cooperation with MAS, Sana'a, Moscow, Montreal, Delhi, Calcutta and Ankara. This decade also saw the introduction of the Gabriel Automated Ticket System – (GATS).

 
A Boeing 747-200 of the airline as seen in 1978.

The 1990s saw further expansion. Royal Jordanian and nine other Arab air carriers signed up for the Galileo CRS. The IMCS maintenance and engineering system was added, a new Amman city air terminal was opened at the 7th Circle of the Jordanian capital, and services to Rafah started, since then halted. The cities of Toronto, Colombo, Jakarta, Berlin, Mumbai, Milan and Tel Aviv were added to the network. In November, 1997 Royal Jordanian became a code-sharing partner with the US carrier Trans World Airlines and moved operations into the TWA Flight Center (Terminal 5) at the John F. Kennedy International Airport in New York. [3]

2000 and beyond, and privatizationEdit

In 2000, the U.S. Federal Aviation Administration (FAA) renewed the airline's maintenance and engineering department's license. The duty-free shop was among the services to be privatised. A holding company, RJI, wholly owned by the government, was incorporated as a public limited company in February 2001 to hold all the airline's and associated investments. The airline's name was changed on 5 February 2001 to Alia – The Royal Jordanian Airlines Company, although travellers still use the popular name of Royal Jordanian.

The flag carrier's subsidiary Royal Wings now operates an Airbus A320-212 aircraft on both scheduled and charter services to destinations in Egypt, Cyprus and Israel.

On 20 December 2006, Royal Jordanian announced that they would replace two Airbus A321s with two new units, and order four new Airbus A319s to enter service in early 2008.

In April 2007, Royal Jordanian became part of Oneworld, thus becoming the first Arab airline to join such a global alliance system. The following month, the airline announced an order for a total of 10 Boeing 787 Dreamliners, for service entry in 2010. This is the first order Royal Jordanian has placed with Boeing.[3]

Montreal, Canada, rejoined the network on 25 May 2007, after the route was cancelled in 1997. Also during May, Royal Jordanian was the sponsor of the World Economic Forum, which was held at the Dead Sea, Jordan.

On 11 July 2007, Royal Jordanian celebrated thirty years of non-stop service between Amman and New York City, making it the longest serving Arab airline to this gateway to the U.S.. RJ won the "Airline Strategy Award" in the technology category at the sixth annual Airline Strategy Awards on 16 July 2007. On 23 July, RJ saw the introduction of cargo flights, Damascus being the first destination served from Amman, using a Boeing 737.

Royal Jordanian made its first flight to Budapest, on 28 July, using an Embraer 195. In October, RJ announced the switch of two Embraer 195 jets of its original order to two Embraer 175 jets. Royal Jordanian opened a new lounge at King Hussein International Airport in Aqaba.

RJ will be the first Middle East airline to provide its passengers with OnAir’s in-flight Internet and mobile phone services, including e-mail, SMS and voice calls.[4] Royal Jordanian has upgraded its three Airbus A310s at a cost of over 10 million Jordanian dinars (JOD).

Royal Jordanian was privatized at the end of 2007, resulting in 71% of its assets being sold. The market capitalization of the company stands at 260 million JOD, and share-trading commenced on 17 December 2007.

On 24 December 2007, Royal Jordanian confirmed Baku as one of its new destinations for 2008, using an Embraer 195 twice weekly from Amman. In early 2008, however, RJ officials decided against the new route, citing that high fuel prices and a new market were a risk too large to take at that time. Royal Jordanian plans to operate the Amman-Baku route in late 2009 or early 2010. On 22 January 2008, RJ launched flights to Hong Kong via Bangkok, with three flights/week during winter, and five flights/week during summer, making it the airline's first route to China.[5]

The Airbus A319 entered service on 13 March 2008, making RJ the first Middle East airline to operate three aircraft of the Airbus A320 family.[6] On 17 August 2008, Royal Jordanian opened a new route to Kiev, using Embraer 195 jets for this twice weekly service. On 24 August 2008, Royal Jordanian opened its new lounge at Queen Alia International Airport Amman, replacing the "Petra" and "Jerash" lounges. The new lounge is located on the second floor of the South Terminal and is the second-largest airport lounge in the Middle East, being able to handle over 340 passengers.[7]

The airline recorded an 18% increase in passenger numbers in July 2008. With the airline transporting 278,000 passengers, the seat factor grew by 5% in that month to reach 81%.[8] As part of Royal Jordanian's commitment to its airline alliance Oneworld, an announcement was made at the alliance's 10th birthday celebrations on 3 February 2009 that RJ would paint its new A319 (due for delivery in late March) in a scheme that would be based around the Oneworld name and logo. This is the first special colour scheme Royal Jordanian will have used.[9]

Royal Jordanian resumed service to Brussels on 1 April 2009, six years after the route was discontinued by the airline, flying twice weekly from Amman with the airline planning to add a further two flights per week later in 2009.

On 28 March 2010, Royal Jordanian inaugurated regular direct flights to Madinah Munawwarah, Saudi Arabia, with four weekly flights. On the 23 March, Royal Jordanian confirmed that it had ordered two A330-200s and one Embraer 175. Royal Jordanian recommenced operations to Malaysia's capital Kuala Lumpur on June 2, 2010 after it had suspended this route in 2004. Aircraft used on this route is the new Airbus A330-200, and later switched to Boeing 787 Dreamliner.

In May 2011, Royal Jordanian announced that they will retire the Airbus A310 aircraft in December 2011, and January 2012. Royal Jordanian uses an Airbus A330 and an Airbus A321 for non-stop flights to London (Heathrow Terminal 3). [10]

In June 2014, Royal Jordanian announced that it had suspended services to Mosul in northern Iraq due to the capture of the airport by the Islamic State.

The first of Royal Jordanian's Boeing 787 Dreamliner aircraft (267-seat, two-class configuration) entered service in September 2014, initially linking Amman with Jeddah, Saudi Arabia.[11] The 787 Dreamliner is Royal Jordanian's first Boeing aircraft since the 707s and 747s, and replaced the Airbus A340-200s which had reached the end of their lives. The Dreamliners will also replace the Airbus A330-200s as leases on those aircraft expire. The Dreamliners are generally used on Royal Jordanian's Far East destinations, to London and North America, and occasionally to the United Arab Emirates.

Corporate affairsEdit

Head officeEdit

 
Royal Jordanian's new headquarters in Amman

As of 2009 Haddadinco Engineering Company for Contracting is building the new Royal Jordanian head office in Amman.[12] The building was designed by Niels Torp.[13] The new building was completed in late 2011, and RJ employees began work in the building on January 3, 2012. In the 1960s Alia's head office was in the Mango Building in Amman.[14]

EmploymentEdit

Royal Jordanian has invested heavily in its crew training facility at its headquarters in Amman. As of 2015, Royal Jordanian has employed 4,394 people, according to the most recent annual report.

RivalryEdit

Royal Jordanian is the second-largest carrier in the Levant[citation needed] and the only major Arab carrier serving Israel. It began to put into place a new strategy at the end of 2002 which saw the airline concentrate on its neighboring nations, with increased frequencies. In a plan to establish itself as the Middle East's "regional airline" it began to add smaller routes such as Alexandria in Egypt to Aleppo in Syria which the bigger airlines, such as Emirates, would not undertake with the larger aircraft compared to Royal Jordanian's regional jets. As of the end of 2008, the plan had proven successful for the airline, with its main rivals being Middle East Airlines and Egypt Air.[15]

Since 2008 Royal Jordanian has faced increased competition within the Middle East. The arrival of many new low cost airlines such as Air Arabia, Jazeera Airways and flydubai have caused problems for the Jordanian airline. With the arrival of these new airlines Royal Jordanian has focused upon improving its onboard and ground services in order to retain market share.

Edit

Royal Jordanian Slogans[16]
Slogan Year commenced Year finished
"From Jordan to the world" 1963 1968
"Excellence in air" 1968 1974
"Journey in Royalty" and "The way you want to fly" 1974 2005
"Change is in the air" 2006 2008
"You're There." 2008 2010
"The Art of Flying" 2010 2014
"A World of Stories" 2014 Present

AwardsEdit

  • 2007 Airline Strategy Award by Airline Business magazine[17]
  • King Abdullah II Award for Excellence, large service organizations category[17]
  • Phoenix Award, 2007, by Air Transport World magazine[17]
  • CAPA Merit Award for the Airline Turnaround of the Year 2006[17]
  • "Airline of the Year 2007" by Air Finance Journal[18]
  • Punctuality Award 2009, Intercontinental category, by Schiphol Aviation Awards[19]

Business figuresEdit

The following information can be found in the 2009, 2013, 2015, 2016 Royal Jordanian Annual Reports.[20][21]

Financial and operational statistics
Year Aircraft kilometers Departures Flying hours Passengers Seat factor Employees Profit/loss
2002  37,767,709  17,096  55,970  1,339,779  66%  3,008  3,044,000 JOD
2003  36,933,462  16,202  54,972  1,404,588  68%  3,162  9,753,000 JOD
2004  44,557,377  19,148  66,004  1,736,637  71%  3,313  15,327,000 JOD
2005  45,557,377  20,777  68,883  1,821,329  69%  3,557  20,516,000 JOD
2006  52,274,917  25,661  77,374  2,004,559  66%  3,799  6,135,000 JOD
2007  56,055,803  30,244  88,378  2,288,000  71%  4,275  24,111,000 JOD
2008  64,379,058  34,285  101,381   2,701,000  72%  4,507  23,400,000 JOD
2009  66,017,391  35,715  105,579  2,668,590  68%  4,399  28,614,000 JOD
2010  70,982,000  38,882  113,113  3,002,000  71%  4700  9,655,000 JOD
2011  73,487,000  39,775  116,175  3,197,000  69%  4545  57,936.000 JOD
2012  72,445,000  39,963  116,275  3,392,000  73%  4541  1,114,000 JOD
2013  73,629,000  39,697  119,197  3,308,000  70%  4643  38,858,000 JOD
2014  73,055,000  39,638  116,837  3,249,000  70%  4543  39,638,000 JOD
2015  65,439,000  36,220  103,836  2,971,000  67%  4394  16,033,000 JOD
2016  68,128,000  37,272  107,502  3,002,000  65%  4185  24,600,000 JOD
Scheduled services
Year Passengers Cargo Excess baggage Airmail
2005 285,913 45,944 4,413 2,364
2006 294,237 43,326 4,891 2,851

DestinationsEdit

FleetEdit

Current fleetEdit

 
A Royal Jordanian Airbus A319-100 at Istanbul Atatürk Airport in 2013.
 
A Royal Jordanian Airbus A321-200 taxiing at Fiumicino Airport in 2009.
 
Royal Jordanian Boeing 787-8 taxiing at London Heathrow Airport.

As of August 2017 the Royal Jordanian fleet consists of the following aircraft:[24]

Royal Jordanian Fleet
Aircraft Total Orders Passengers Notes
C Y Total
Airbus A318-100(ACJ) 1 TBA
Airbus A319-100 4 14 96 110[25] One painted in Oneworld livery
Airbus A320-200 6 16 120 136[26]
Airbus A321-200 2 20 147 167[27]
Boeing 787-8 7 1 24 247 271[28]
Embraer 175LR 3 12 60 72[29]
Embraer 195IGW 2 12 88 100[30]
Royal Jordanian Cargo fleet
Airbus A310-300F 1 Cargo
Airbus A330-200F 1 Cargo Acquired from MASkargo
Total 25 2


Former FleetEdit

Royal Jordanian previously operated the following aircraft types:[31]

Royal Jordanian Retired Fleet
Aircraft Retired
Airbus A300 2016
Airbus A310 2012
Airbus A330-200 2016
Airbus A340-200 2014
Boeing 707-320C 1996
Boeing 720B 1983
Boeing 727-200 1990
Boeing 747-200 1990
Douglas DC-6 1972
Douglas DC-7 1967
Fokker F27 Friendship 1969
Fokker F28 Fellowship 2007
Handley Page Dart Herald 1965
Lockheed L-1011 Tristar 1999
Sud Aviation Caravelle 10R 1975
Vickers Viscount 1967

Special color schemesEdit

Until 2009 Royal Jordanian had never had an aircraft painted in a special colour scheme. It announced at the 10th birthday celebrations in February 2009 of the airline alliance Oneworld that it would paint its new A319 due for delivery in late March in a special scheme, which would be based around the Oneworld name and logo.

The aircraft, registration JY-AYP, has its fuselage painted white, with the tailfin and engines in normal Royal Jordanian colours. "A member of Oneworld" in prominent lettering is located at the front of the aircraft, with the usual title "Royal Jordanian" further back.[32]

ServicesEdit

CateringEdit

Food and drinks served on flights leaving Amman are provided by Alpha Group. Hot meals will be served on a flight of at least one hour length. If the flight is shorter than one hour the cabin crew will provide snacks and drinks throughout the flight. These flights include those to Tel Aviv, Cairo, Baghdad, Beirut and Aqaba from Amman.

In-flight entertainmentEdit

Royal Jordanian's onboard entertainment system is called "Sky Cinema".

  • In Economy Class on board the Airbus and Boeing aircraft all passengers are supplied with personal televisions (PTV), the system is audio- and video-on-demand system (AVOD). The system provides passengers with a selection of movies, television shows, audio and games.
  • In Crown Class, passengers are provided with AVOD which includes a large library of movies, television shows, audio and games on board the Airbus and Boeing aircraft. Portable entertainment devices (IMS) are only available for Crown Class passengers flying on Embraer aircraft. The IMS service is provided on all international flights. The IMS library contains movies, short subjects, an audio library and games.

Interactive games are available in all classes on all flights, as well as news provided by CNN on all flights. On very short flights, from Amman to Tel Aviv, Amman to Beirut and Amman to Damascus, the AVOD system is turned on but there is only the selection of games, CNN News, the "Flight Show", and the comedy channel. This is due to the flights being less than 45 minutes hence movies/shows would not be complete upon arrival.

SeatingEdit

Crown Class seats on Boeing 787s are fully flat beds. Seat pitch is 83 inches on the Dreamliners and 46 inches on the short and medium haul aircraft. In Economy Class Royal Jordanian offers 32-inch seat pitch on board its Embraer aircraft, whilst it offers 34-inch seat pitch on board its Airbus aircraft. All Royal Jordanian Economy class seats also offer a foot-rest.`On the Airbus A330-200s, Royal Jordanian offers lie-flat seats in Crown Class with a 62-inch seat pitch, as well as a 34-inch seat pitch in the economy class cabin

Crown Class loungesEdit

Crown Class passengers can use lounges across the world including all Oneworld member airline lounges. As of August 2008 Royal Jordanian operates two lounges: one in Amman, at Queen Alia International Airport, and one at Aqaba, at King Hussein International Airport. In August 2008 Royal Jordanian opened its new lounge, which can handle over 340 passengers. It is located in the South Terminal on the second floor and replaces the previous Jerash and Petra lounges in the airport. The new lounge is the second largest in the Middle East.[citation needed]

Frequent-flyer programEdit

Royal Plus is Royal Jordanian's frequent flyer program. Passengers are awarded miles based on the type, class of flight and destination. Royal Plus members can also get miles by traveling on other Oneworld airlines. Card holders of Royal Jordanian's Royal Plus with either Silver, Gold or Platinum can use Oneworld airport services across the world while Gold and Platinum also have lounge access.

Accidents and incidentsEdit

Royal Jordanian has experienced 13 aviation occurrences throughout its history, four of them fatal. The airline's two worst accidents, both involving chartered Boeing 707s, happened in Nigeria in 1973 and Morocco in 1975, and to date are both the deadliest accidents in those countries and the deadliest worldwide involving the 707.

  • On January 22, 1973, 176 people were killed when an ALIA Boeing 707 was landing at Kano, Nigeria.[33]
  • On August 3, 1975, all 188 persons were killed when an ALIA Boeing 707 struck a mountain ridge while making its approach for a landing in Morocco.[34]
  • On March 14, 1979, 45 of the 64 persons aboard an ALIA Boeing 727 were killed as a result of a windshear on landing at the Doha International Airport in Qatar.[35]
  • On April 10, 1965, all 54 passengers and crew aboard an ALIA Handley Page HPR-7 Herald 207 died after their plane crashed into a mountain near Damascus / Syria as a result of a structural failure of the fuselage in flight.

Since the name of the carrier was changed to Royal Jordanian Airlines, the only fatal incident was when a hijacker, seeking political asylum, was killed by the on-board security agent on 5 July 2000, on board a Royal Jordanian Airbus A320 flying from Amman to Damascus.[36]

ReferencesEdit

  1. ^ "Royal Jordanian appoints Stefan Pichler as its President/CEO". Royal Jordanian. 29 May 2017. Retrieved 4 June 2017. 
  2. ^ "RJ Phone numbers in Jordan." Royal Jordanian. Retrieved on 21 June 2010. "Office Address: Building 37 -Mohammad Ali Janah St. -Abdoun near the 5th circle P.O. Box: 302 Amman 11118"
  3. ^ Golden, Lara Lynn (20 May 2007). Press release "Royal Jordanian negotiating for 12 787s through direct purchase and lease contracts". AME Info FZ LLC / Emap Limited.
  4. ^ Home | OnAir. Onair.aero. Retrieved on 2010-11-13.
  5. ^ Manibo, Medilyn (22 January 2008). Press release "RJ starts operating flights between Amman and Hong Kong today". AME Info FZ LLC / Emap Limited.
  6. ^ [1] Archived February 18, 2012, at the Wayback Machine.
  7. ^ [2] Archived February 18, 2012, at the Wayback Machine.
  8. ^ Ammari, Siba Sami (27 August 2008). Press release "RJ reports 18% increase in passenger numbers last month". AME Info FZ LLC / Emap Limited.
  9. ^ News. oneworld (2009-02-03). Retrieved on 2010-11-13.
  10. ^ "Royal Jordanian". Retrieved 24 April 2015. 
  11. ^ Airliner World (March 2014): 15.  Missing or empty |title= (help);
  12. ^ "RJ News". Royal Jordanian. 24 November 2009. Retrieved on 13 December 2009.
  13. ^ "Niels Torp: airline headquarters, Amman, Jordan.(Work)(Royal Jordanian Airlines has new corporate headquarters)". Architectural Review. 1 January 2007. Retrieved on 13 February 2010.
  14. ^ 498 "World Airline Directory". Flight International. 2 April 1964.
  15. ^ Sobie, Brendan (22 January 2008). "Going the distance: Samer Majali steers Royal Jordanian into privatisation".
  16. ^ Golden, Lara Lynn (18 December 2008). Press release "Royal Jordanian's 'You're there' marketing campaign launched". AME Info FZ LLC / Emap Limited.
  17. ^ a b c d Press release "RJ celebrates its 45th anniversary tomorrow". AME Info FZ LLC / Emap Limited. 14 December 2008.
  18. ^ Press release "RJ awarded "Airline of the Year 2007" by Air Finance Journal". AME Info FZ LLC / Emap Limited. 23 June 2008.
  19. ^ Angioni, Giovanni (29 March 2010). "Estonian Air wins punctuality award in Schiphol". Estonian Free Press.
  20. ^ "Financial Statements". Royal Jordanian.
  21. ^ http://www.rj.com/en/reports?cat=1&_=205
  22. ^ "Profile on Royal Jordanian". CAPA. Centre for Aviation. Archived from the original on 2016-11-01. Retrieved 2016-11-01. 
  23. ^ http://www.payloadasia.com/2017/02/alitalia-royal-jordanian-enter-codeshare-agreement/
  24. ^ "Global Airline Guide 2017 (Part One)". Airliner World (October 2017): 18. 
  25. ^ "Airbus A319". rj.com. Royal Jordanian Airlines. Retrieved 19 November 2016. 
  26. ^ "Airbus A320". rj.com. Royal Jordanian Airlines. Retrieved 19 November 2016. 
  27. ^ "Airbus A321". rj.com. Royal Jordanian Airlines. Retrieved 19 November 2016. 
  28. ^ "Boeing 787 Dreamliner". rj.com. Royal Jordanian Airlines. Retrieved 19 November 2016. 
  29. ^ "Embraer 175". rj.com. Royal Jordanian Airlines. Retrieved 19 November 2016. 
  30. ^ "Embraer 195". rj.com. Royal Jordanian Airlines. Retrieved 19 November 2016. 
  31. ^ Klee, Ulrich & Bucher, Frank et al.: jp airline-fleets international. Zürich-Airport 1967–2007.
  32. ^ "oneworld airlines renew their commitment to build on the value the alliance offers customers worldwide – including a standard oneworld livery". 3 February 2009.
  33. ^ "Accident Database: Accident Synopsis 01221973". Retrieved 24 April 2015. 
  34. ^ "Accident Database: Accident Synopsis 08031975". Retrieved 24 April 2015. 
  35. ^ "Accident Database: Accident Synopsis 03141979". Retrieved 24 April 2015. 
  36. ^ "Bomb Explodes On Jordanian Jet". CBS News. 5 July 2000.

External linksEdit

  Media related to Royal Jordanian Airlines at Wikimedia Commons