Public Transport Authority (Warsaw)

The Public Transport Authority[2][3] (Polish: Zarząd Transportu Miejskiego w Warszawie, ZTM Warszawa), branded as Warsaw Public Transport (Polish: Warszawski Transport Publiczny; WTP), is a local authority controlled body managing all means of public transport in Warsaw. The public transport companies running the lines governed by the ZTM are:

Public Transport Authority
IndustryPublic transport
Founded1992; 30 years ago (1992)
FounderCouncil of the Capital City of Warsaw
Headquartersul. Grochowska 316/320, ,
Area served
Key people
Katarzyna Strzegowska[1]
ServicesTransport in Warsaw
OwnerCity of Warsaw

It also carries out tasks related to the implementation, management and operation of Veturilo, Warsaw's public bicycle sharing system.

In addition to the above, ZTM contracts out some of the bus services to private companies. These include PKS Grodzisk Mazowiecki, Arriva Bus Poland, Europa Express City, Mobilis, KM Łomianki and ITS Michalczewski (until 2016).[4]

ZTM operates an integrated ticketing system based on proof-of-payment and a variety of single-use, time-limited, and long-term ticket types valid across tram, bus, rail, and metro lines.[5]

ZTM is a member of the European Metropolitan Transport Authorities (EMTA) and the International Association of Public Transport (UITP).



ZTM manages Metro Warszawskie Sp. z o.o., which operates the Warsaw Metro, an urban rapid transit rail system. Service is provided by 324 carriages, forming up to 54 trains of six carriages each. As of June 2020, the system comprises two lines with 33 stations and a total length of 36 kilometers (22 mi).[6]


Warsaw's bus system is divided between several companies, including Miejskie Zakłady Autobusowe (MZA), Europa Express City, Mobilis, PKS Grodzisk Mazowiecki and Arriva Bus Transport Polska. Only MZA and KM Łomianki are owned by the city.


The Tramwaje Warszawskie company, managed by ZTM, operates a tram network comprising 26 tram lines and measuring 131 kilometers in length. Tram service is provided by 810 carriages, of which 58% are modern low floor carriages.[6] The routes are currently undergoing further expansion.

Tram in Warsaw, photographed on Slasko-Dabrowski Bridge

Commuter railEdit

Szybka Kolej Miejska (SKM; lit. Fast City Rail) provides local commuter rail services in the Warsaw metropolitan area, on already existing railway routes managed by PKP Polskie Linie Kolejowe. The company was originally incorporated as a joint venture between the City of Warsaw, Metro Warszawskie, and Tramwaje Warszawskie, with 50%, 49%, and 1% of the company's shares, respectively.

Rail transport is the fastest means of transportation in the agglomeration, reaching a commercial speed of around 40 km/h.

Warsaw SKM


Veturilo, Warsaw's bike rental system, was launched in 2012. The system currently offers over 3 thousand bicycles in 204 rental stations. In 2015, the system was used by 375 thousand users.


Warszawska Karta Miejska

The Warsaw area is split into two fare zones. Zone 1 is the central part of the city, while zone 2 covers the rest of the Warsaw area. Tickets can be purchased for zone 1 only, or for both zones; fares have a price difference between these zones.

ZTM offers several different types of tickets. Single tickets are valid for 75 minutes (zone 1 only) or 90 minutes (both zones) from the time they are validated, and permit unlimited transfers during their validity. For shorter journeys, 20-minute tickets valid for both zones are available. Daily and 3-day passes are valid for 24 and 72 hours from the time they are validated, respectively. Weekend passes are valid from 7:00 PM on Fridays to 8:00 AM on Mondays. Groups of up to ten people may purchase discounted single tickets valid in zone 1 only, and groups of up to five people may purchase discounted weekend passes. 30- and 90-day passes are also available.

Tickets are valid on all buses, trams, Metro and SKM trains. Daily passes and longer are also valid on Warszawska Kolej Dojazdowa (WKD) and Koleje Mazowieckie trains within the ZTM area, and also include parking at ZTM-operated park and ride facilities. 30- and 90-day passes are only available on ZTM's contactless smartcard, the Warszawska Karta Miejska (WKM; English: Warsaw City Card); all other tickets are paper tickets encoded with a magnetic stripe.

As of April 2017, fares are as follows (all prices in Polish złoty):[7]

Ticket Zone 1 Zones 1 and 2
Standard Reduced Standard Reduced
20-minute ticket N/A 3.40 1.70
Single ticket 4.40 2.20 7.00 3.50
Group single ticket 22.00 N/A
Daily pass 15.00 7.50 26.00 13.00
3-day pass 36.00 18.00 57.00 28.50
Weekend pass N/A 24.00 12.00
Group weekend pass 40.00

30- and 90-day passes, and pre-validated 20-minute and single tickets, are available at ticket machines on buses, trams, and SKM trains; these machines only accept credit cards. Otherwise, tickets must be purchased prior to boarding, either online, at ZTM customer service points, or at ticket machines and retail outlets located throughout the city.[8] These tickets must then be validated upon starting a journey; the method for doing so depends on where the journey begins. On buses, trams, and SKM trains, validators are located on board; passengers must validate their tickets immediately after boarding. On the Metro, validators are built into ticket barriers; since lifts to platforms are usually located outside the barriers, they have freestanding validators installed next to them. Validators are also located at some railway stations; passengers boarding Koleje Mazowieckie trains at stations without validators must board at the first carriage and speak to the driver, who will manually validate their ticket. In any case, the ticket will then have a date and time stamp printed on it by the validator, or written on it by the driver. Passengers traveling with a WKM must scan the card at a validator each time they board a vehicle to validate their pass.

All public transport in Warsaw operates on a proof-of-payment system. Fare inspectors (Polish: kontrolerzy biletów) randomly check tickets on vehicles and in Metro stations' paid areas. Passengers traveling without a valid ticket or WKM are charged a fine of 266 zł. This fine is reduced to 159.60 zł if paid immediately to the inspector, or 186.20 zł if paid to ZTM within one week.[9]

Chief executive officersEdit

ZTM logo (2011-2018)
From To Name Ref.
1992 1999 Kazimierz Kulig [10]
1999 2000 Bogdan Bator (ad int.)
2000 2003 Przemysław Prądzyński
2003 2006 Robert Czapla
2006 2013 Leszek Ruta
2013 2013 Andrzej Franków (ad int.)
2013 2020 Wiesław Witek [11][1]
2020 Katarzyna Strzegowska [1]

See alsoEdit

External linksEdit

  Media related to ZTM Warszawa at Wikimedia Commons


  1. ^ a b c "Zmiana warty w warszawskim ZTM. Wiesław Witek odchodzi". Retrieved 2021-06-04.
  2. ^ "Public transport step by step". (in Polish).
  3. ^ "Contact". (in Polish).
  4. ^ "Michalczewski zakończył obsługę linii ZTM" (in Polish). 3 July 2016. Retrieved 15 December 2017.
  5. ^ "ZTM Warszawa - hobby". Archived from the original on 2013-02-21.
  6. ^ a b "Informator statystyczny: Czerwiec 2020" (PDF) (in Polish). Zarząd Transportu Miejskiego w Warszawie. Retrieved 7 September 2020.
  7. ^ "Ceny i rodzaje biletów". Warszawski Transport Publiczny (in Polish). Retrieved 5 September 2020.
  8. ^ "Ticket by mobile". Retrieved 2022-02-02.
  9. ^ "Opłaty dodatkowe". Warszawski Transport Publiczny (in Polish). Retrieved 5 September 2020.
  10. ^ "historia komunikacji - hobby - ZTM Warszawa". (in Polish). Retrieved 2018-01-23.
  11. ^ "Wiesław Witek: Jestem bezwzględnie zdeterminowany, by uprzywilejować warszawską komunikację - Transport Publiczny". Retrieved 2017-11-27.