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LaptopMD is a New York-based IT service with across the Tri-State area.[1] Launched in 1999 by Arthur Zilberman,[2] the service provides repair for most devices, including computers, laptops, smartphones, tablets and more.[3]

FounderArthur Zilberman (Chairman and CEO)
United States
Number of locations
7 (June 2015)
Area served
New York, New Jersey, Florida, North Carolina
ServicesTechnical Support, Data Recovery

The flagship office is located on 247 W 38TH ST #602 New York, NY 10018. Because of its location, tourists[4] tend to rely heavily on LaptopMD and staff members speak English, Spanish, Russian, Hungarian, Polish, Ukrainian and Tatar. The service has also launched two locations in New Jersey:[5] Pompton Plains[6] and Morristown,[7] as well as three sister service offices in Florida and one in North Carolina.


In 1999, Arthur Zilberman co-founded LaptopMD with Eddie Mullon.[8] Technological advances such as web-based live chat earn the service three to four extra customers a day.[9]

Zilberman prioritized speedy recovery. Most repairs can be done on the same day including smartphone screen replacements in as fast as 15 minutes.[10]

In 2012, Zilberman opened a LaptopMD location in Pequannock Township, New Jersey for the convenience of New Jersey clients.[11] The success of the Pompton Plains location led to further expansion, with the 2015 opening of LaptopMD's third location in Morristown, New Jersey.

Sister servicesEdit

Matt Ham, a managing partner of LaptopMD, moved to Florida in early 2013 and opened Computer Repair Doctor, a sister service of LaptopMD. He desired for the new business to "provide the same high level of quality repair services that Matt oversaw in New York."[12] Computer Repair Doctor received a Dandi Award in 2014, an award given to a “business that demonstrated the capacity to growth both in business and civic life.”[13]

Along with LaptopMD, Zilberman is owner of Data Recovery MD,[14] a data recovery service founded in 2015. Data RecoveryMD serves the entire United States and some parts of Canada with Level 3 data recovery.


  1. ^ Pepitone, Jullianne (15 April 2011). "Why people suck at taking care of gadgets". CNN. Retrieved 21 April 2015.
  2. ^ Needleman, Sarah (24 March 2010). "Fearing Turncoats, Owners Protect Secret Sauce". The Wall Street Journal. Retrieved 21 April 2015.
  3. ^ Culp, Mildred (14 August 2014). "WorkWise: What to do about business attacks online". Archived from the original on 22 June 2015.
  4. ^ "Fixing Your Broken iPhone / Laptop When Traveling in NYC". Yeah That Kosher.
  5. ^ "Jersey Laptop Repair". Jersey Laptop Repair. Retrieved 21 April 2015.
  6. ^ "LaptopMD Pompton Plains, NJ - Computer and iPhone Repair". Google Plus.
  7. ^ "LaptopMD Morristown, NJ - Computer and iPhone Repair". Google Plus.
  8. ^ "Putting Mobile Devices On The Mend". CBS. 23 January 2014. Retrieved 15 April 2015.
  9. ^ Boatman, Kim (7 March 2011). "Web-Based Live Chat: Good for Business?". Inc. Retrieved 21 April 2015.
  10. ^ "Get Vacation Ready In A New York Minute". Purewow.Com. 23 January 2014.
  11. ^ "Pequannock Officials Cut Ribbon At LaptopMD". NorthJersey.Com. 1 October 2012.
  12. ^ "Company History". Computer Repair Doctor.
  13. ^ Hodges, Dave (14 September 2014). "Dandi Awards honor the achievement's of area's top entrepreneurs". Tallahassee Democrat. Retrieved 20 April 2015.
  14. ^ "Data Recovery MD". Data Recovery MD. Archived from the original on 2015-06-26.

External linksEdit