BigFix Inc

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BigFix, Inc., was an American company focusing on managing networked desktop, mobile, and server computers. From its origins as a personal computer self-help application, the company’s products expanded to on-demand endpoint management services that include asset inventory/discovery, security vulnerability detection and remediation, software distribution, information technology compliance reporting, patch management, software license management, security policy enforcement, and endpoint device power consumption management.[1] Founded in 1997, BigFix, Inc. was headquartered in Emeryville, California.

HCL BigFix
IndustryEnterprise IT, IT management, security configuration management
PC lifecycle management, networked computing device management, IT compliance reporting
HeadquartersEmeryville, CA, United States
Key people
Dave Robbins President and CEO
ProductsBigFix Compliance, BigFix Inventory, BigFix Lifecycle, BigFix Insights, BigFix Modern Client Management, BigFix Work From Home Bundle
Number of employees
ParentHCL Software

On July 1, 2019, HCL Technologies completed the acquisition of BigFix from IBM,[2] which had previously acquired BigFix for an undisclosed amount.[3] IBM changed the name of the BigFix product to IBM Tivoli Endpoint Manager (TEM), but then shortened the name to IBM Endpoint Manager (IEM) in 2013. IBM changed the name back to IBM BigFix on July 7, 2015.[4]


BigFix, Inc., was founded by David Hindawi[5] and David Donoho[6] in April, 1997 in Emeryville, California.[7] The company’s initial product was a user self-service system management application that was marketed to OEM PC manufacturers.

In 2002, the company developed BigFix software for company-wide networked desktop, mobile and server computer management.[8] This shifted the focus of the company from consumer to enterprise markets. Initial uses centered on security patch management, which was identified as a significant pain point at that time for enterprise IT departments.

In 2007, BigFix expanded to specific management areas: security threat suppression (BigFix Endpoint Protection), enterprise security configuration management (BigFix Security Configuration and Vulnerability Management) and enterprise systems management (BigFix Systems Lifecycle Management).[9]

In 2009, BigFix entered an exclusive partnership with Trend Micro.[10][11]

Markets included: banking, financial services, manufacturing, government, education, and healthcare. Customers included: Pitney Bowes,[12] Stanford University,[13] SunTrust Bank,[14] Miami-Dade County Public Schools,[15] and the US Department of Energy.[16]

On July 20, 2010, IBM acquired BigFix, Inc.[17] for approximately $400 million, and integrated the BigFix product into its Tivoli Software portfolio under the new name IBM Tivoli Endpoint Manager(TEM). On March 5, 2013, IBM Tivoli Endpoint Manager was renamed by IBM once again and became IBM Endpoint Manager (IEM).[18]

On July 7, 2015, IBM changed the name of IBM Endpoint Manager back to IBM BigFix.[19]

On December 7, 2018, HCL Technologies announced the acquisition of IBM BigFix[20] and the acquisition closed on July 1, 2019.[2]

Early marketingEdit

  • Deloitte’s Silicon Valley Technology Fast 50 in 2007 and 2008
  • CIO 100 2008 award on behalf of Miami-Dade County Public Schools
  • InfoWorld 100 2008 on behalf of Miami-Dade County Public Schools
  • Computerworld Green IT Best Practices 2008 Award on behalf of Miami-Dade County Public Schools; ROI category
  • Logo Design Love 2008 reporting on the logo similarities with Stadt Bruhl, Beats[21]

See alsoEdit


  1. ^ Patrick Hoge (November 23, 2008). "BigFix helps companies cut their juice use". San Francisco Business Times. Retrieved May 7, 2017.
  2. ^ a b "HCL Technologies Announces Close of Acquisition of Select IBM Products". HCL Software (Press release). July 1, 2019. Retrieved July 31, 2019.
  3. ^ "IBM to Acquire BigFix to Advance Smarter Data Centers". July 1, 2010.
  4. ^ "IBM Endpoint Manager products renamed IBM BigFix; new trade-up license options available". July 7, 2015.
  5. ^ "David Hindawi".
  6. ^ "Personal Profile of Dr. David Leigh Donoho". Mathematical Sciences Research Institute web site. Retrieved May 7, 2017.
  7. ^ "Form D: Notice of Sale of Securities" (PDF). US SEC. October 16, 2002. Retrieved May 7, 2017.
  8. ^ "BigFix, Inc. Launches BigFix Enterprise Suite Proactive Technology That Eliminates Security Vulnerabilities Across the Enterprise Network" (PDF) (Press release). BigFix, Inc. February 11, 2002.
  9. ^ "Archived copy". Archived from the original on September 13, 2016. Retrieved August 30, 2016.CS1 maint: archived copy as title (link)
  10. ^ "Trend Micro and BigFix Bring Highly Scalable, Integrated Endpoint Protection and Management to Very Large Enterprises" (Press release). Trend Micro, Inc. January 6, 2009.
  11. ^ Schaffhauser, Dian; 01/13/09. "Trend Micro, BigFix Partner on Enterprise-scale Security -". THE Journal. Retrieved April 22, 2021.CS1 maint: numeric names: authors list (link)
  12. ^ Marsan, Carolyn Duffy (July 31, 2006). "Pitney Bowes' advanced security system reaps returns". Network World.
  13. ^ "Endpoint Configuration Management (BigFix) | University IT".
  14. ^ "us-en_software_HP".
  15. ^ "Miami Dade County Schools : BigFix Power Management Lowers Power Bills and Shrinks Carbon Footprint" (PDF). Retrieved August 10, 2019.
  16. ^ Moore, John. "Energy recasts EA for cybersecurity -". Retrieved August 10, 2019.
  17. ^ "IBM Closes Acquisition of BigFix". July 20, 2010.
  18. ^ "IBM Endpoint Manager V9.0, built on BigFix technology, delivers enhanced capabilities and expanded platform support to provide comprehensive security and operations management solutions". Retrieved September 18, 2015.
  19. ^ "IBM Endpoint Manager products renamed IBM BigFix; new trade-up license options available". Retrieved September 18, 2015.
  20. ^ "HCL Technologies to Acquire Select IBM Software Products for $1.8B". HCL Technologies (Press release). Retrieved July 31, 2019.
  21. ^ "Similar logos, when designs look alike". July 22, 2008.